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Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 46–60 · every procedure in the catalogue, any stage.

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CPV 7951…Clear all

320 procedures

  1. AwardedAward procedure without prior publication of a call for competition

    Out of Hours Phone Service

    Housing Solutions · Housing · South East England

    Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and e…

    Awarded to Davies Group Limited

    • Call centre
    • Telephone-answering services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06b9c9
  2. Awarded · Competitive flexible procedureFrameworkUtilities

    FW Services- Partnership Customer Support- Multi Site 0328

    SCOTTISH HYDRO ELECTRIC POWER DISTRIBUTION PLC · Nationwide (UK)

    Tender to provide vulnerable customer support programme (2026-2028) with 2x1 optional year year extensions to March 2030. SSEN would like to invite proposals from trusted parties who are experts in their field to create a programme which de…

    Awarded to Changeworks Resources for Life Ltd

    • Call centre
    • Provision of services to the community
    Value
    £900kceiling, not a contract size
    Term
    22 monthsup to 4 years with extensions
    Submit via
    Jaggaerlogin required
    Published
    #06656d
  3. Planned · expected · not yet publishedCompetitive flexible procedure

    Homes England - Help to Buy Mortgage Administrator

    Homes England (the name adopted by the Homes and Communities Agency) · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Since 2013, Homes England (HE) have delivered several 'help to buy' equity loan schemes including the First Time Buyers Initiative, HomeBuy Direct, FirstBuy, the London Wide Initiative, as well as the Help to Buy (HtB) Equity Loan scheme it…

    • Administrative services for business operations
    • Software programming and consultancy services
    • Supporting services for the government
    • +1
    Value
    £30m
    Term
    7 yearsup to 8 years with extensions
    Submit via
    portal not identified
    Published
    #065e1c
  4. Planned · tender expected SME · VCSE suitable

    DVSA contact centre additional capacity - Call Surges

    Driver and Vehicle Standards Agency · Central government · Nationwide (UK)

    This is for the provision of call centre resource as a business contingency. This will provide support with unforeseen call volumes in the event of a call sugre, such as during the COVID-19 pandemic. DVSA therefore requires the ability to s…

    • Call centre
    Value
    £3.5m
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #05159b
  5. Award pendingBelow threshold - without competition

    Liberty License Renewal

    Bristol NHS Foundation Trust · Central government · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    SolutionCare Services and Support Renewal - Comprehensive/Fully Supported for Liberty Licensed Applications

    Intended award to Netcall Technology Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06b589
  6. Awarded · Open procedureSME suitable

    Out of Hours Telephone Answering Service

    Broadland Housing Association Limited · Housing · East of England

    Broadland’s and Orwell’s spend during 2024/25 on the out of hours telephone service was approx. £45,000 inc VAT, however, Broadland and Orwell do not guarantee any volume of work under this contract. Broadland and Orwell reserve the right t…

    Awarded to NORSE GROUP SERVICES LIMITED

    • Call centre
    • Telephone switchboard services
    • Telephone-answering services
    Value
    £180k
    Term
    2 yearsup to 4 years with extensions
    Submit via
    portal not identified
    Published
    #067a65
  7. Awarded · Award under framework

    Contact Centre Services for 2027 Census Test

    Office for National Statistics · Central government · delivery region not published

    Call-off under Outsourced Services

    An integrated solution for the provision, management and resource of an omni-channel contact centre to provide support and telephone data capture for Respondents in England, Wales and Scotland chosen to participate in the 2027 Census Test.

    Awarded to Serco Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #069d3a
  8. Awarded · Below threshold - open competitionSME · VCSE suitable

    Out of Hours Call Handling

    Cardiff Community Housing Association (CCHA) · Housing · Nationwide (UK)

    Contract award for Out of Hours Call Handling

    Awarded to Delta Wellbeing Ltd

    • Call centre
    • Customer services
    • Housing services
    Value
    £16k
    Term
    12 months
    Submit via
    portal not identified
    Published
    #06102f
  9. Planned · expected · not yet publishedSME suitable

    Pre market Engagement for Out of Hours Call Service

    Plymouth Community Homes · delivery region not published

    Plymouth Community Homes (PCH) currently provides an Out of Hours Repairs and ASB service through a third party so tenants can report Emergency repairs out of hours. Ahead of the full procurement process PCH wish to undertake pre-market eng…

    Likely replaces the contract held by ORBIS PROTECT LIMITED · ends

    • Telephone-answering services
    Value
    £242k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #06a85f
  10. Planned · tender expected

    Capability Assets' Managed Service

    Merseyside Fire and Rescue Authority · Education · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Merseyside Fire and Rescue Authority (The Authority) as Lead Authority for National Resilience, seeks to identify a Prime Contractor to provide a Capability Assets' Managed Service. The requirements are for the maintenance, repair and servi…

    • Customer services
    • Auditing services
    • Call centre
    • +10
    Value
    £160m
    Term
    10 yearsup to 20 years with extensions
    Submit via
    portal not identified
    Published
    #06938c
  11. AwardedRestricted procedureFramework18 lots

    Maintain Framework

    Watford Community Housing · Nationwide (UK), North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands

    Watford Community Housing (WCH) has awarded a multi-lot framework to Suppliers for the delivery of Repairs and Empty Homes works across the UK. The framework will operate for a period of four years. The framework will be managed by Pretium …

    Awarded to Arc Group London Ltd, Axis Europe, BTU (INSTALLATION & MAINTENANCE) LIMITED +19 more · 79 awards

    • Construction work
    • Asbestos removal services
    • Asbestos-removal work
    • +26
    Value
    £1.4bnceiling, not a contract size
    Term
    4 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #04e5ac
  12. Awarded · Open procedure

    Community Alarms 2026-28 Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment

    Central Bedfordshire Council · Local authority · East of England

    Community Alarms 2026-28 Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment Please READ/follow the information and guidance supplied below and within the Tender documents, this will help with your tender submissi…

    Awarded to Careium UK Limited · 2 awards

    • Installation of safety equipment
    • Alarm systems
    • Alarm-monitoring services
    • +2
    Value
    £500k
    Term
    2 yearsup to 4 years with extensions
    Submit via
    In-tendlogin required
    Published
    #059f38
  13. Planned · tender expected ConcessionSME · VCSE suitable

    Warm Homes Plan - Consumer Protection Reform

    Department for Energy Security & Net Zero · Central government · Nationwide (UK)

    Disclaimer The information set out below is indicative only. The scope, timelines, routes to market, contract values and duration are subject to change. Reform proposals are also subject to public consultation later in 2026 which may signif…

    • Customer services
    • Administration services
    • Auditing services
    • +5
    Value
    £60m
    Term
    5.5 yearsup to 7.5 years with extensions
    Submit via
    portal not identified
    Published
    #067b61
  14. AwardedAward procedure without prior publication of a call for competition

    Public Enquiries Call Handling Service

    Ofqual · West Midlands

    Requirement to deliver the potential call overflow services from designated office or remote location.

    Awarded to Foundever Operating Corporation Limited

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #069a30
  15. AwardedBelow threshold - without competition

    Out of Hours Call Service

    Plymouth Community Homes · South West England

    Out of hours call service through to and including March 27

    Awarded to ORBIS PROTECT LIMITED

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #068ec5