Search UK public tenders and contract notices

Historic England Customer Service Provision

Historic England · Nationwide (UK)

Historic England requires a Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard. This is required Monday to Friday …

Awarded to Adecco UK Limited

• Call centre
• Customer services
• Telephone operator services
• +1

Support Services for Passengers With Reduced Mobility - Inverness Airport

Highlands and Islands Airports Limited · Scotland

HIAL have a requirement for the provision of support services for passengers with reduced mobility (PRM) at Inverness Airport. The Service Provider will be expected to provide safe assistance to and from aircraft, and high-quality customer …

Awarded to OCS Group UK Limited.

• Customer services
• Support services for land, water and air transport

Provision of Records Management and Archiving, Security and Facilities Management Services (CPA2)

Nuclear Decommissioning Authority · Nationwide (UK)

Provision of Records Management and Archiving, Security and Facilities Management Services (CPA2)

Awarded to Iron Mountain UK Plc

• Archive destruction services
• Archive services
• Building and facilities management services
• +3

Southern water Developer Services

Southern Water Services Limited · South East England

The supply of services will be remote or across the entire SWS region covering Kent, Sussex, Hampshire and the Isle of Wight. All estimated quantities or values contained or referred to in this or other tender documents are for guidance onl…

Awarded to SKEWB LTD

• Approval plans, working drawings and specifications
• Building services consultancy services
• Consultative engineering and construction services
• +3

LB Hillingdon - Deed of Variation in relation to leisure operating contracts of various leisure facilities

London Borough of Hillingdon · Local authority · Nationwide (UK)

The London Borough of Hillingdon (the Authority) intends to enter into a deed of variation with Greenwich Leisure Limited (the Contractor) in relation to the leisure operating concession contracts for the Authority's four leisure facilities…

Awarded to Greenwich Leisure Limited

• Catering services
• Cleaning services
• Computer-related services
• +3

Provision of International Driving Permit Services

DVLA · Nationwide (UK)

Provision of International Driving Permits to the public across the UK.

Awarded to PAYPOINT NETWORK LIMITED

• Customer services

Provision of a Front Office Counter Service

Driver and Vehicle Licensing Agency · Nationwide (UK)

The Front Office Counter Service (FOCS) provides face-to-face services for both Driver and Vehicle transactions on behalf of DVLA. The service is for those customers who are unable or are unwilling to use the online service.

Awarded to Rhomberg Sersa UK limited

• Customer services

Department for Business and Trade- Business Support Service (tendered as ‘Business Information Service 2024’)

Department for Business & Trade · Central government · Nationwide (UK)

The Department for Business and Trade has procured a service to provide information, advice, guidance and signposting for any kind of business, including pre-start-ups, in England. This new service will replace the existing Business Support…

Awarded to UMI COMMERCIAL LIMITED

• Administration services
• Business and management consultancy and related services
• Call centre
• +2

Digital Experience and Digital Enablement

NS&I · Nationwide (UK)

This contract has been awarded following the conclusion of a procurement process. The Digital Experience and Digital Enablement package is the second procurement package in NS&I’s Rainbow programme, and provides the capabilities needed to d…

Awarded to IBM UNITED KINGDOM LIMITED

• Banking services
• Communication software development services
• Computer support and consultancy services
• +3

Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations

NS&I · Nationwide (UK)

This procurement is for a strategic supplier of managed services to support, deliver and integrate contact centre services, including the provision of Assisted Digital capabilities, supporting customers through digital self-service and cust…

Awarded to Sopra Steria Limited

• Banking and investment services
• Call centre
• Communication software development services
• +3

Area 3 & 4 - Signals Timing Validation

National Highways Limited · Central government · Nationwide (UK), South East England

All traffic signal junctions, on the strategic road network, require routine planned traffic signal timing validation reviews to ensure the current plans, be it dynamic (MOVA/SCOOT) or fixed (UTC/CLF), are still relevant. National Highways …

Awarded to Euro Parking Collection PLC, TRL LIMITED · 2 awards

• Bridge toll services
• Collection agency services
• Customer services
• +3

Business to Business Outsourced Services

NS&I · Nationwide (UK)

This contract has been awarded following the conclusion of a procurement process. B2B will be delivered predominantly in its current form and NS&I expects the supplier to transition the existing solution minimising disruption and maintainin…

Awarded to Sopra Steria Limited

• Accounting and auditing services
• Banking services
• Business and management consultancy services
• +3

Fraud and Cyber Crime Reporting & Analysis Service Procurement

The Mayor and Commonalty and Citizens of the City of London · Local authority · Nationwide (UK), Greater London

The Mayor and Commonalty and Citizens of the City of London (City of London Corporation) in its capacity as Police Authority for the City of London Police is looking to procure the next generation of services that together will support Acti…

Awarded to Capita Business Services, PWC LLC · 3 awards

• Accounting, auditing and fiscal services
• Analytical or scientific software development services
• Computer-related management services
• +3

Rail Ombudsman Service

Office of Rail and Road · Central government · Nationwide (UK)

The ORR is seeking an independent supplier to provide a complete end-to-end Alternative Dispute Resolution scheme for the rail industry on a not for profit basis, to include the following key features: a. free to consumers; b. an impartial …

Awarded to Dispute Resolution Ombudsman

• Customer services

Leisure Centre Operation

Sevenoaks District Council · Local authority · South East England

Awarded to Sport and Leisure Management Limited

• Catering services
• Cleaning services
• Computer-related services
• +3