Official UK procurement notice
Department for Business and Trade- Business Support Service (tendered as ‘Business Information Service 2024’)
Authority: Department for Business & Trade (Central government)·Consortium: 3 public authorities
What is being bought
Published requirement descriptionThe Department for Business and Trade has procured a service to
provide information, advice, guidance and signposting for any kind of business,
including pre-start-ups, in England. This new service will replace the existing
Business Support Helpline.
The aim of the Business Information Service is to increase and encourage access
to relevant high quality business support, save businesses time and resource,
and ultimately help businesses to start, grow and thrive – in particular Small and
Medium-sized Enterprises (SMEs).
CPV: Administration services · Business and management consultancy and related services · Call centre · Customer services · Miscellaneous business and business-related services
The lotProcurement structure
single lot · no lot value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Price
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 5 Apr 2023, 15:40 BST
- Last source update
- 5 Jan 2024, 11:50 GMT
- Award evaluation window
- 22 Sept 2023 – …
- FTS notice number
2024/S 000-000325- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03bce8Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: Please register your interest in submitting a tender for this project by signing up to our procurement platform, Jaggaer. The Jaggaer platform allows for all ITT documents to be viewed and downloaded, bids to be submitted, and clarification questions to be asked and responded to. Please use the following link to register on the platform: https://beisgroup.ukp.app.jaggaer.com/. Click on “Register” under “View Our Live Opportunities”. The ITT number for this requirement is itt_912. If you have any issues signing up to this platform, please email [email protected] . This will ensure you receive immediate notification of updates regarding the ITT process.
How it was run
Official notice- Submission deadline
- 22 Sept 2023, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 120 days from the deadline
- Bids opened
- 22 Sept 2023, 12:01 BST
Timeline
1 Jun 2023 → 5 Jan 2024 · 5 dates- Next notice expected1 Jun 2023, 00:00 BST
- Submission deadline22 Sept 2023, 12:00 BST
- Bids opened22 Sept 2023, 12:01 BST
- Contract starts1 Jan 2024
- Notice published5 Jan 2024, 11:50 GMT
Notice history
6 events · 3 releases on Find a Tender · since 10 Aug 2023- Status changed to active10 Aug 2023, 17:53 BST
- Procurement method changed10 Aug 2023, 17:53 BST
- Deadline published: 22 Sept 2023, 12:00 BST10 Aug 2023, 17:53 BST
- Buyer details updated10 Aug 2023, 17:53 BST
- Status changed to complete5 Jan 2024, 11:50 GMT
- Buyer details updated5 Jan 2024, 11:50 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| UMi Commercial LimitedSME | £7,500,000 † | — | Awarded |
Contracts
Contract 000325-2024-con_5415-1 · UMi Commercial LimitedSME
- Signed
- 1 Jan 2024
- Value
- £7,500,000
- Period
- … – 31 Mar 2027
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Department for Business, Energy & Industrial StrategyContracting authorityMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services
Dispute resolution & review bodies
- The Department for Business and TradeReview body
Bidders & participating suppliers
1 commercial party on the notice- UMi Commercial LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria