Find a TenderAwarded
Published 1 Mar 2024, 16:48 GMT

Official UK procurement notice

Support Services for Passengers With Reduced Mobility - Inverness Airport

Official notice

Authority: Highlands and Islands Airports Limited

ServicesOpen procedureSME suitable
Published estimate£2,700,000exc. VAT
Submissions closed 5 Apr 2024awarded 17 Jul 2024
Awarded to OCS Group UK Limited

What is being bought

Published requirement description

HIAL have a requirement for the provision of support services for passengers with reduced mobility (PRM) at Inverness Airport.

The Service Provider will be expected to provide safe assistance to and from aircraft, and high-quality customer care, to persons with reduced mobility at Inverness Airport.

  • Recurrence: After Year 5 or extended period

CPV: Customer services · Support services for land, water and air transport

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£2,700,000
Delivery: Scotland · Inverness
Extensions: HIAL may wish to consider related services, which are in addition to those specified and which HIAL may or may not choose to purchase during the duration of the Contract. These Additional Options will not be evaluated. In relation to this Contract, HIAL proposes the following options: Ad-hoc Training for other HIAL Airports - There may be a requirement for the provision of ad-hoc training related to the Service to some HIAL staff at other HIAL Airport sites; and (b) Any other services which the winning Tenderer considers it could provide to HIAL, particularly while staff engaged to provide the Services are not so engaged (i.e. where those staff are on-site but have no passengers to assist). Provide proposals for additional related services. State clearly in the Price Schedule any associated additional costs. · Potential to extend for a further 2 yearsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 92.5Price: 50Environmental: 7.5
Published sub-criteria (6)
  • Implementation and Exit Plans: 15
  • Service Delivery: 40
  • Key Personnel: 27.5
  • Performance Management: 10
  • price: 50
  • Sustainable Procurement: 7.5
Published award criteria (6)
  • Implementation and Exit Plans: 15
  • Service Delivery: 40
  • Key Personnel: 27.5
  • Performance Management: 10
  • Sustainable Procurement: 7.5
  • Price: 50
Shortlisting
See Tender Document
What this means for your bid
  • Price carries 50 of 150 points: a 10% discount moves about 5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · After Year 5 or extended period
First published
1 Mar 2024, 16:48 GMT
Last source update
31 Jul 2024, 17:03 BST
Award evaluation window
5 Apr 2024 – …
Authority reference
HIA-1732
FTS notice number
2024/S 000-024042
Classification (CPV)
Customer servicesSupport services for land, water and air transport
Delivery area
Scotland (UKM6)
Official registry OCID
ocds-h6vhtk-0444de Find a Tender
Contract terms summary

See Tender Document

Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: (SC Ref:773046)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
5 Apr 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
5 Apr 2024, 12:00 BST
Deposits and guarantees

HIAL does not undertake to accept any Tender where the financial health of the Tenderer would, in the opinion of HIAL, pose too high a risk.

Where a Tenderer does not meet the minimum required standards of economic and financial standing, the Tenderer may still be eligible for consideration where their submission is supported by a parent company, bank or other appropriate third party guarantee in form and substance satisfactory to HIAL.

Detailed submission instructions & authority contactsFrom official release

Timeline

5 Apr 2024 → 31 Jul 2024 · 3 dates
  1. Submission deadline
    5 Apr 2024, 12:00 BST
  2. Bids opened
    5 Apr 2024, 12:00 BST
  3. Notice published
    31 Jul 2024, 17:03 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    31 Jul 2024, 17:03 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 42 from SMEs
Contracts signed 1latest 17 Jul 2024
Awarded toValueDateStatus
OCS Group UK Limited——Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad2——

Contracting authority & participating public bodies

Highlands and Islands Airports Limited

Contracting authorityAirport-related activities Head Office, Inverness Airport, Inverness, Scotland, IV2 7JBContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Inverness Sheriff Court and Justice of the Peace CourtReview body Inverness

Bidders & participating suppliers

1 commercial party on the notice
  • OCS Group UK LimitedAwarded supplier New Century House, The Havens, Ipswich, Suffolk, Ipswich, UK, IP3 9SJContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria