Find a TenderAwardedContract details notice
Published 20 Jun 2025, 14:32 BST

Official UK procurement notice

Water Efficiency Campaign (WEC)

Official notice

Authority: AFFINITY WATER LIMITED·On behalf of: The Water Services Regulation Authority

ServicesCompetitive flexible procedureAbove thresholdSME suitableAccelerated
Published estimate£75,000,000≈ £17m / year · £90,000,000 inc. VAT · 1 value update
Submissions closed 1 Aug 2025awarded 1 Dec 2025
Awarded to 23RED LIMITED
Contract term 4 yrs 5 moends 31 Mar 2030 · starts 11 Nov 2025

What is being bought

Published requirement description

We are pleased to announce the 23red WEC Collective has been appointed as the delivery body to lead the Water Efficiency Campaign (WEC) for England and Wales.

Water efficiency in England and Wales is at a critical juncture. We're using more water than nature can replace and as our population grows and climate change persists, there is growing pressure on our water supply.

The 23red WEC Collective, a consortium of organisations will design and deliver a nationwide behaviour-change campaign to help households and businesses build positive, year-round water-saving behaviours.

This appointment follows a competitive procurement process led by Ofwat, working with the water companies, the Environment Agency (EA) and Defra.

  • How the procedure runs: Stage 1: Procurement Specific Questionnaire (PSQ) Stage 2: Written tender submission Stage 3: Verbal pitch Please note that Ofwat are undertaking this procurement exercise on behalf of the 16 water and wastewater companies of Wales and England: Anglian Water - ANH Dŵr Cymru - WSH Hafren Dyfrdwy - HDD Northumbrian Water - NES Severn Trent Water - SVE South West Water - SBB Southern Water - SRN Thames Water - TMS United Utilities Water - UUW Wessex Water - WSX Yorkshire Water - YKY Affinity Water - AFW Portsmouth Water - PRT South East Water - SEW South Staffs Water - SSC SES Water - SES

CPV: Advertising services · Marketing services

The lotProcurement structure

single lot · value published
Lot #1Awarded 4 yrs 5 moSMEPublished value£75,000,000
Contract period: 11 Nov 2025 – 31 Mar 2030 (4 yrs 5 mo)Value: £75,000,000 exc. VAT · £90,000,000 inc. VAT
Second stage: up to 15 candidates invited to tender
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    Legal Capacity Conditions of Participation

    Please confirm whether your company is a UK registered company?

    If the answer is "no", please provide evidence that the terms of the contract would be valid and enforceable in the relevant jurisdiction.

    [Yes/ No]

    [If "No", insert evidence that the terms of the contract would be enforceable in your relevant jurisdiction]

    Please confirm that you have in place, or that you will have in place by the award of the contract, the human and technical resources to perform the contract to ensure compliance with the UK General Data Protection Regulation and to ensure the protection of the rights of data subjects.

    Please provide details of the technical facilities and measures (including systems and processes) you have in place, or will have in place by contract award, to ensure compliance with UK data protection law and to ensure the protection of the rights of data subjects. Your response should include, but should not be limited to facilities and measures:

    • to ensure ongoing confidentiality, integrity, availability and resilience of processing systems and services
    • to comply with the rights of data subjects in respect of receiving privacy information, and access, rectification, deletion and portability of personal data
    • to ensure that any consent based processing meets standards of active, informed consent, and that such consents are recorded and auditable
    • to ensure legal safeguards are in place to legitimise transfers of personal data outside the UK (if such transfers will take place)
    • to maintain records of personal data processing activities
    • to regularly test, assess and evaluate the effectiveness of the above measures

    [Insert Yes or No]

    [Insert information]

  • Technical & professional ability

    Technical Question 1: Please provide details and evidence of your organisation's application in creation of public behavioural change marketing campaigns. (Maximum 750 words)

    Information provided in response to this question must relate to past delivery and experience and not how you would deliver our requirement.

    Technical Question 2: Please provide evidence of your organisation's ability to form a Delivery Body, as outlined and defined within the WEC Specification document in the Tender Notice. (Maximum 750 words)

  • Condition of participation

    Pass 2 technical questions with a score of 3 or above for each and be in the top 15 (max) suppliers by score.

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Quality: This will be outlined in the Invitation to Tender document
  • Price: This will be outlined in the Invitation to Tender document
Conditions of participation3
  • Economic & financial standing

    Legal Capacity Conditions of Participation

    Please confirm whether your company is a UK registered company?

    If the answer is "no", please provide evidence that the terms of the contract would be valid and enforceable in the relevant jurisdiction.

    [Yes/ No]

    [If "No", insert evidence that the terms of the contract would be enforceable in your relevant jurisdiction]

    Please confirm that you have in place, or that you will have in place by the award of the contract, the human and technical resources to perform the contract to ensure compliance with the UK General Data Protection Regulation and to ensure the protection of the rights of data subjects.

    Please provide details of the technical facilities and measures (including systems and processes) you have in place, or will have in place by contract award, to ensure compliance with UK data protection law and to ensure the protection of the rights of data subjects. Your response should include, but should not be limited to facilities and measures:

    • to ensure ongoing confidentiality, integrity, availability and resilience of processing systems and services
    • to comply with the rights of data subjects in respect of receiving privacy information, and access, rectification, deletion and portability of personal data
    • to ensure that any consent based processing meets standards of active, informed consent, and that such consents are recorded and auditable
    • to ensure legal safeguards are in place to legitimise transfers of personal data ou…
  • Technical & professional ability

    Technical Question 1: Please provide details and evidence of your organisation's application in creation of public behavioural change marketing campaigns. (Maximum 750 words)

    Information provided in response to this question must relate to past delivery and experience and not how you would deliver our requirement.

    Technical Question 2: Please provide evidence of your organisation's ability to form a Delivery Body, as outlined and defined within the WEC Specification document in the Tender Notice. (Maximum 750 words)

  • Condition of participation

    Pass 2 technical questions with a score of 3 or above for each and be in the top 15 (max) suppliers by score.

    shortlisting

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
20 Jun 2025, 14:32 BST
Last source update
17 Mar 2026, 19:05 GMT
Award evaluation window
Submission end – 27 Oct 2025
Authority reference
PROC.0100
FTS notice number
2025/S 000-039079
Accelerated
State of urgency
Latest notice
Contract details notice (UK7)
Classification (CPV)
Advertising servicesMarketing services
Delivery area
UKNorth East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)
+3 moreSouth East (UKJ)South West (UKK)Wales (UKL)
Official registry OCID
ocds-h6vhtk-0550fa Find a Tender
How it runs

Stage 1: Procurement Specific Questionnaire (PSQ)

Stage 2: Written tender submission

Stage 3: Verbal pitch

Please note that Ofwat are undertaking this procurement exercise on behalf of the 16 water and wastewater companies of Wales and England:

Anglian Water - ANH

Dŵr Cymru - WSH

Hafren Dyfrdwy - HDD

Northumbrian Water - NES

Severn Trent Water - SVE

South West Water - SBB

Southern Water - SRN

Thames Water - TMS

United Utilities Water - UUW

Wessex Water - WSX

Yorkshire Water - YKY

Affinity Water - AFW

Portsmouth Water - PRT

South East Water - SEW

South Staffs Water - SSC

SES Water - SES

How it was run

Official notice
Run through: mytenders · Who buys & how to bid on myTenders
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free publication showcase; bidding happens on buyer portals
Requests to participate (first stage)
1 Aug 2025, 17:00 BST
Submission deadline
1 Aug 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Stage 1: Procurement Specific Questionnaire (PSQ)

Submission of PSQ to:

[email protected]

Stage 2: Written tender submission

Submission of completed tender to:

www.mytenders.co.uk ↗

Stage 3: Verbal pitch

Submission details to be confirmed at a later date

Timeline

20 Jun 2025 → 17 Mar 2026 · 9 dates
  1. Planning notice published
    20 Jun 2025, 14:32 BST
  2. Tender notice published
    10 Jul 2025, 16:56 BST
  3. Next notice expected
    10 Jul 2025, 23:59 BST
  4. Submission deadline
    1 Aug 2025, 17:00 BST
  5. Award decision expected by358 days ago
    27 Oct 2025, 23:59 GMT
  6. Contract starts344 days ago
    11 Nov 2025
  7. Assessment summaries sent324 days ago
    1 Dec 2025
  8. Standstill ends308 days ago
    16 Dec 2025, 23:59 GMT
  9. Latest notice published217 days ago
    17 Mar 2026, 19:05 GMT

Notice history

11 events · 6 releases on Find a Tender · since 20 Jun 2025
  1. Planned procurement notice published
    20 Jun 2025, 14:32 BST
    UK3
  2. Tender notice published
    10 Jul 2025, 16:56 BST
    UK4
  3. Published value published: £75,000,000
    10 Jul 2025, 16:56 BST
  4. Status changed to active
    10 Jul 2025, 16:56 BST
  5. Tender notice published
    18 Jul 2025, 11:20 BST
    UK4
  6. Tender notice published
    30 Jul 2025, 10:36 BST
    UK4
  7. Contract award notice published
    5 Dec 2025, 18:15 GMT
    UK6
  8. Status changed to complete
    5 Dec 2025, 18:15 GMT
  9. Buyer details updated
    5 Dec 2025, 18:15 GMT
  10. Contract signature expected
    17 Dec 2025, 23:59 GMT
    scheduled
  11. Contract details notice published
    17 Mar 2026, 19:05 GMT
    UK7
Published amendments (2)

1. Deadline for PSQ extended from 24/07/2025 12:00 to 01/08/2025 17:00. This will impact the remaining procurement timetable which will be published w/c 21/07/2025. 2. Following PSQ, 10-15 (instead of up to 30) top scoring will go through to receiving the full Invitation To Tender (ITT). Following the written stage, we will take though 4-6 (instead of up to 8) for the pitch stage. After considerat…

'IWC Final Report and WEC 21 July 2025' document has been added (found under Documents section). This letter clarifies Ofwat's ongoing role in the Water Efficiency Campaign (WEC), in light of the Independent Water Commission's (IWC) final report. A zip folder containing all Associated Tender Documents has also been uploaded, due to technical issues with documentation availability through the Find-…

Routine re-releases (6)
  • 2025-07: 2 releases · 10 Jul 2025, 18 Jul 2025
  • 2025-06: 1 release · 20 Jun 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £75,000,0001 award exc. VAT
Contracts signed 1latest 15 Feb 2026
Awarded toValueDateStatus
23RED LIMITEDSME17 Dec 2025 – 31 Mar 2030£75,000,0001 Dec 2025Awarded

Contracts

  • Contract 1 · 23RED LIMITEDSME

    Signed
    15 Feb 2026
    Value
    £75,000,000
    Period
    15 Feb 2026 – 31 Mar 2030
    Status
    active
    4 agreed KPIs: Establishment and operation of a credible campaign contribution framework. · Set up and comply with a governance protocol that can withstand scrutiny. · Build and nurture positive relationships with Client stakeholders to effectively deliver a cross-sector campaign. …
    • Establishment and operation of a credible campaign contribution framework.
    • Set up and comply with a governance protocol that can withstand scrutiny.
    • Build and nurture positive relationships with Client stakeholders to effectively deliver a cross-sector campaign.
    • Working as a strategic delivery partner alongside the Ofwat Marketing team.

Contracting authority & participating public bodies

17 public bodies on the notice

AFFINITY WATER LIMITED

Contracting authorityPrivate utility GB-COH: 02546950 · GB-PPON: PMRZ-1695-VBDV Tamblin Way, Hatfield, East of England, AL10 9EZContact email

Consortium members and other public bodies

  • ANGLIAN WATER SERVICES LIMITEDContracting authorityPrivate utilityGB-COH: 02366656GB-PPON: PMZW-7779-DCNZ Huntingdon, East of EnglandContact email
  • DWR CYMRU CYFYNGEDIGContracting authorityPrivate utilityWelsh devolved regulations applyGB-COH: 02366777GB-PPON: PLQZ-5134-YYJN Cardiff, WalesContact email
  • HAFREN DYFRDWY CYFYNGEDIGContracting authorityPrivate utilityWelsh devolved regulations applyGB-COH: 03527628GB-PPON: PWGQ-2543-XWCR Wrexham, WalesContact email
  • NORTHUMBRIAN WATER LIMITEDContracting authorityPrivate utilityGB-COH: 02366703GB-PPON: PRLG-5541-VHHG Pity Me, North EastContact email
  • PORTSMOUTH WATER LIMITEDContracting authorityPrivate utilityGB-COH: 02536455GB-PPON: PTQG-7125-BLXM Havant, South EastContact email
  • SEVERN TRENT WATER LIMITEDContracting authorityPrivate utilityGB-COH: 02366686GB-PPON: PQQN-5222-QDXR Coventry, West MidlandsContact email
  • SOUTH EAST WATER LIMITEDContracting authorityPrivate utilityGB-COH: 02679874GB-PPON: PJPW-3982-PJZX Snodland, South EastContact email
  • SOUTH STAFFORDSHIRE WATER PLCContracting authorityPrivate utilityGB-COH: 02662742GB-PPON: PHTV-9327-JLNH West Midlands, West MidlandsContact email
  • SOUTH WEST WATER LIMITEDContracting authorityPrivate utilityGB-COH: 02366665GB-PPON: PQQD-9198-RDHP Exeter, South WestContact email
  • SOUTHERN WATER SERVICES LIMITEDContracting authorityPrivate utilityGB-COH: 02366670GB-PPON: PBJQ-2231-ZRPG Worthing, South EastContact email
  • SUTTON AND EAST SURREY WATER PLCContracting authorityPrivate utilityGB-COH: 02447875GB-PPON: PZLM-4811-WTQD Surrey, South EastContact email
  • THAMES WATER UTILITIES LIMITEDContracting authorityPrivate utilityGB-COH: 02366661GB-PPON: PNQQ-4647-DTCV Reading, South EastContact email
  • The Water Services Regulation AuthorityProcess contact pointProcuring entityPublic authority - central governmentFacilitating the procurement processGB-PPON: PPCX-7855-VXBT Birmingham, West MidlandsContact name, email
  • UNITED UTILITIES WATER LIMITEDContracting authorityPrivate utilityGB-COH: 02366678GB-PPON: PVVB-5589-BWHX Great Sankey, North WestContact email
  • Wessex Water Services LtdContracting authorityPrivate utilityGB-COH: 2366648GB-PPON: PPVH-1185-WPZP Bath, South WestContact email
  • YORKSHIRE WATER SERVICES LIMITEDContracting authorityPrivate utilityGB-COH: 02366682GB-PPON: PXGT-3622-WXBQ Bradford, Yorkshire & HumberContact email

Bidders & participating suppliers

1 commercial party on the notice
  • 23RED LIMITEDAwarded supplierGB-COH: 03974936GB-PPON: PDVJ-6687-HPWZ 95 Queen Victoria Street, London, London, EC4V 4HNContact email

Official documents & specifications (16)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsPDFWEC Spec Annex C - Business Retail Market Overview
  • Bidding documents and specifications tenderBidding documents and specificationsPDFWEC Spec Annex D - Non-Household Research and Insight
  • Bidding documents and specifications tenderBidding documents and specificationsDOCXIWC Final Report and WEC 21 July 2025: This letter clarifies Ofwat's ongoing role in the Water Efficiency Campaign (WEC) , in light of the Independent Water Commission's (IWC) final report.
  • Bidding documents and specifications tenderBidding documents and specificationsZIPZip folder containing WEC Associated Tender Documents, comprising: - PROC.0100 WEC PSQ - FINAL .docx (PROC.0100 Water Efficiency Campaign (WEC) Procurement Specific Questionnaire (PSQ)) - WEC Supplier Event presentation Slides.pdf (WEC Supplier Event Slides - Water Efficiency Cam…
  • Bidding documents and specificationstenderBidding documents and specificationsAccess: Stage 2: Written tender submission Documents will be release to relevant suppliers via: https://www.mytenders.co.uk Stage 3: Verbal pitch Details will be released to relevant suppliers at a later date via: https://www.mytenders.co.uk
  • Bidding documents and specifications tenderBidding documents and specificationsPDFWEC Spec Annex B - Consumer Research and Insights
  • Bidding documents and specifications tenderBidding documents and specificationsDOCXPROC.0100 Water Efficiency Campaign (WEC) Procurement Specific Questionnaire (PSQ)
  • Bidding documents and specifications tenderBidding documents and specificationsPDFWEC Supplier Event Slides Water Efficiency Campaign Marketing Tender Event / WEC Supplier Event 10 July 2025 Slides
Show 2 more documents

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Planned procurement notice planningPlanned procurement noticeUK3Planned procurement notice on Find a Tender