Find a TenderAwardedContract details notice
Published 6 Jun 2025, 20:13 BST

Official UK procurement notice

Security and Cleaning Services

Official notice

Authority: LUPC Ltd (Public body)·Consortium: 2 public authorities

Framework agreement3 lotsServicesCompetitive flexible procedureAbove thresholdSME suitable
Framework ceiling (notional)£80,000,000total for 3 lots · framework ceiling, not attributable revenue
Submissions closed 12 Sept 2025awarded 4 Dec 2025
Awarded to Bidvest Noonan (UK) Limited +14 more3 awards
Framework period 2 yrsends 9 Nov 2027 · up to 9 Nov 2029 with extensions · starts 10 Nov 2025

What is being bought3 lots · detail below

Published requirement description

London Universities Purchasing Consortium (LUPC) has established a multi-supplier Framework for the provision of security services, cleaning services, and combined security and cleaning services. The framework supports eligible members in procuring high-quality, compliant, and cost-effective services across a variety of environments, including education, research, healthcare, cultural, and wider public sector settings. The framework is structured into three Lots: Lot 1 - Security Services Covers the provision of staffed security services, including but not limited to static guarding, mobile patrols, keyholding, alarm response, CCTV monitoring, and event security. Services may be required at sites with varied operational requirements and risk profiles. Lot 2 - Cleaning Services Encompasses the delivery of general, periodic, and specialist cleaning services. This includes deep cleaning, high-level cleaning, window cleaning, and cleaning in specialised environments such as laboratories or clinical areas. Related waste and hygiene management activities may also be included. Lot 3 - Combined Security and Cleaning Services Designed for members requiring integrated delivery of both security and cleaning services. This Lot enables combined service provision under a single contract or coordinated management model, supporting streamlined operations and improved service continuity where appropriate. The framework will provide a compliant route to market that promotes quality, value for money, sustainability, and social value.

  • How the procedure runs: This procurement will be conducted using the Competitive Flexible Procedure as set out in Section 20(2)(b) of the Procurement Act 2023. The procedure will consist of an initial selection stage to assess supplier capability, followed by an invitation to tender for shortlisted suppliers. The process may include negotiation and/or clarification stages to ensure the most advantageous tender is identified. The procedure is designed to encourage innovation, ensure value for money, and support the delivery of high-quality security and cleaning services. The contracting authority reserves the right to refine the process in line with the Procurement Act 2023 and associated guidance.

CPV: Accommodation cleaning services · Accommodation, building and window cleaning services · Alarm-monitoring services · Building-cleaning services · Cleaning and sanitation services · Cleaning services · Facilities management services · Guard services · Patrol services · Security services

How this framework works

From the published notice
Type
Open framework
Call-offs
every call-off is a further competition among the appointed suppliers
Bids received
10 bids on the busiest of 3 lots · 15 suppliers appointed
Framework period
2 yrs · up to 4 yrs from 10 Nov 2025
Buyer regions
UKH2, UKH3, UKI, UKJ1, UKJ2, UKJ3, UKJ4, UKK1, UKK2, UKK3, UKK4
Supplier levy on call-offs (max %)

1% of call-off value · A framework levy will apply under this agreement. The Supplier shall pay a levy equal to the percentage disclosed in the "Percentage fee charged to suppliers" section of this notice. This levy is calculated as a percentage of the Supplier's total invoiced Charges (excluding VAT) each quarter for all Call-Off Contracts awarded under the framework. The levy supports the ongoing management and administration of the framework. Full details are set out in the Framework Agreement.

Who may buy through it

Members of London Universities Purchasing Consortium (LUPC) listed on their website: www.lupc.ac.uk/members/our-members/ ↗

Members of the Southern Universities Procurement Consortium (SUPC), as listed on their website www.supc.ac.uk/our-members/ ↗ - where the member organisation is based in one of the following regions: London and Kent, East Sussex, West Sussex, Surrey, Hampshire, Berkshire, Oxfordshire, Buckinghamshire, Hertfordshire, Bedfordshire, Essex, Somerset, Bristol, Gloucestershire, Swindon, Wiltshire, Dorset, Devon, Cornwall.

Published description of the framework

This framework agreement was established with multiple suppliers and will operate in accordance with the Procurement Act 2023. All call-off contracts will be awarded through a mini-competition process. Prior to issuing an Invitation to Mini-Tender, the customer may engage with suppliers to confirm their capacity and interest in the specific opportunity. Suppliers who confirm they are unable or unwilling to participate will not be invited to that mini-competition. Each mini-competition will include a specification, timeframe, and clearly defined award criteria and their relative weightings. Tenders will be evaluated based on the Most Advantageous Tender (MAT) principle. The framework is designed to ensure transparency, fairness, and value for money, and allows for flexibility in meeting the specific needs of Customers. Call-off contracts may be entered into at any time during the Framework term and will be governed by the Call-Off Terms and Conditions set out in the agreement.

Call-offs published through it1

Notices that name this framework as their framework in the official record. Many call-offs are never published, so this is a floor, not utilisation.

Lots and requirements (3)Procurement structure

3 lots · all with a published value · same conditions of participation on every lot · same evaluation weights on every lot

Every one of these 2 lots carries the same published figure, £24,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Security ServicesAwardedRenewal UK, East of England 2 yrsSMEceiling above

This Lot covers the provision of staffed security services to support the protection of people, property, and assets across a wide range of operational settings. Services may include static guarding, mobile patrols, keyholding, alarm response, CCTV monitoring, access control, and event security. Suppliers must be capable of delivering professional, reliable, and flexible services tailored to members’ varied site needs and risk profiles.

Contract period: 10 Nov 2025 – 9 Nov 2027 (2 yrs) · up to 9 Nov 2029 with extensions
Delivery: UK, East of EnglandEligibility: SME eligible
Extensions: The buyer reserves the right for additional purchases, described here, from the contractor: Individual Lot values are indicative only and provided for estimation purposes. Actual value will depend on Customers’ purchasing patterns and their decisions when calling off services. For the purposes of monitoring spend over the life of the framework agreement, the total framework value will be used to assess whether the overall spend threshold is being approached or exceeded throughout its term. · Up to two (2) additional periods of twelve (12) months each
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As stated in the procurement documents

  • Technical & professional ability

    As stated in the procurement documents

Lot #2Cleaning ServicesAwardedRenewal UK, South West 2 yrsSMEPublished value£32,000,000

This Lot covers the delivery of routine and specialist cleaning services to support safe, hygienic, and well-maintained environments. The scope includes general daily cleaning, periodic deep cleans, window and high-level cleaning, and cleaning in specialist areas such as laboratories or clinical settings. Related waste and hygiene management activities may also be included. Services must be delivered in line with members’ site-specific requirements.

Contract period: 10 Nov 2025 – 9 Nov 2027 (2 yrs) · up to 9 Nov 2029 with extensionsValue: £32,000,000 exc. VAT · £38,400,000 inc. VAT
Delivery: UK, South WestEligibility: SME eligible
Extensions: The buyer reserves the right for additional purchases, described here, from the contractor: Individual Lot values are indicative only and provided for estimation purposes. Actual value will depend on Customers’ purchasing patterns and their decisions when calling off services. For the purposes of monitoring spend over the life of the framework agreement, the total framework value will be used to assess whether the overall spend threshold is being approached or exceeded throughout its term. · Up to two (2) additional periods of twelve (12) months each
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As stated in the procurement documents

  • Technical & professional ability

    As stated in the procurement documents

Lot #3Combined Security and Cleaning ServicesAwardedRenewal UK, East of England 2 yrsSMEceiling above

This Lot is designed for members requiring integrated delivery of both security and cleaning services. It enables procurement of combined services under a single contract or through a coordinated management model. The Lot supports operational efficiencies, streamlined service management, and continuity of delivery for sites where dual services are required. Suppliers must be able to manage both services effectively across a variety of settings.

Contract period: 10 Nov 2025 – 9 Nov 2027 (2 yrs) · up to 9 Nov 2029 with extensions
Delivery: UK, East of EnglandEligibility: SME eligible
Extensions: Individual Lot values are indicative only and provided for estimation purposes. Actual value will depend on Customers’ purchasing patterns and their decisions when calling off services. For the purposes of monitoring spend over the life of the framework agreement, the total framework value will be used to assess whether the overall spend threshold is being approached or exceeded throughout its term. · Up to two (2) additional periods of twelve (12) months each
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As stated in the procurement documents

  • Technical & professional ability

    As stated in the procurement documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Technical (Quality): 70%
  • Commercial (Price): 30%
Published award criteria (2)
  • Technical (Quality): As stated in the procurement documents
  • Commercial (Price): As stated in the procurement documents
Conditions of participation · identical on every lot2
  • Economic & financial standing

    As stated in the procurement documents

  • Technical & professional ability

    As stated in the procurement documents

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Security and Cleaning Services” is a framework: the contest is a place on its panel, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Members of London Universities Purchasing Consortium (LUPC) listed on their website: https://www.lupc.ac.uk/members/our-members/ Members of the Southern Universities Procurement Consortium (SUPC), as listed on their website https://www.supc.ac.uk/our-members/ - where the member organisation is based in one of the following regions: London and Kent, East Sussex, West Sussex, Surrey, Hampshire, Berkshire, Oxfordshire, Buckinghamshire, Hertfordshire, Bedfordshire, Essex, Somerset, Bristol, Gloucestershire, Swindon, Wiltshire, Dorset, Devon, Cornwall.
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
6 Jun 2025, 20:13 BST
Last source update
19 Jan 2026, 17:47 GMT
Award evaluation window
Submission end – 27 Oct 2025
Authority reference
EFM5105 LU
FTS notice number
2025/S 000-030752
Latest notice
Contract details notice (UK7)
Classification (CPV)
Accommodation cleaning servicesAccommodation, building and window cleaning servicesAlarm-monitoring servicesBuilding-cleaning servicesCleaning and sanitation servicesCleaning servicesFacilities management servicesGuard servicesPatrol servicesSecurity services
Delivery area
UKNorth East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)
+2 moreSouth East (UKJ)South West (UKK)
Official registry OCID
ocds-h6vhtk-0544db Find a Tender
How it runs

This procurement will be conducted using the Competitive Flexible Procedure as set out in Section 20(2)(b) of the Procurement Act 2023. The procedure will consist of an initial selection stage to assess supplier capability, followed by an invitation to tender for shortlisted suppliers. The process may include negotiation and/or clarification stages to ensure the most advantageous tender is identified. The procedure is designed to encourage innovation, ensure value for money, and support the delivery of high-quality security and cleaning services. The contracting authority reserves the right to refine the process in line with the Procurement Act 2023 and associated guidance.

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free · 5–10 minutes
Appointment period ends
12 Sept 2025, 17:00 BST
Clarification deadline
3 Sept 2025, 18:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)

call-off levy · 1% of call-off value · A framework levy will apply under this agreement. The Supplier shall pay a levy equal to the percentage disclosed in the "Percentage fee charged to suppliers" section of this notice. This levy is calculated as a percentage of the Supplier's total invoiced Charges (excluding VAT) each quarter for all Call-Off Contracts awarded under the framework. The levy supports the ongoing management and administration of the framework. Full details are set out in the Framework Agreement.

Detailed submission instructions & authority contactsFrom official release

Timeline

6 Jun 2025 → 19 Jan 2026 · 8 dates
  1. Tender notice published
    6 Jun 2025, 20:13 BST
  2. Clarification questions by
    3 Sept 2025, 18:00 BST
  3. Admission / appointment period endsperiod end, not a bid countdown
    12 Sept 2025, 17:00 BST
  4. Award decision expected by358 days ago
    27 Oct 2025, 23:59 GMT
  5. Contract starts345 days ago
    10 Nov 2025
  6. Assessment summaries sent321 days ago
    4 Dec 2025
  7. Standstill ends308 days ago
    16 Dec 2025, 23:59 GMT
  8. Latest notice published274 days ago
    19 Jan 2026, 17:47 GMT

Notice history

8 events · 3 releases on Find a Tender · since 6 Jun 2025
  1. Tender notice published
    6 Jun 2025, 20:13 BST
    UK4
  2. Contract award notice published
    5 Dec 2025, 17:27 GMT
    UK6
  3. Status changed to complete
    5 Dec 2025, 17:27 GMT
  4. Procurement method changed
    5 Dec 2025, 17:27 GMT
  5. Buyer details updated
    5 Dec 2025, 17:27 GMT
  6. Contract signature expected
    17 Dec 2025, 23:59 GMT
    scheduled
  7. Contract details notice published
    19 Jan 2026, 17:47 GMT
    UK7
  8. Buyer details updated
    19 Jan 2026, 17:47 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 153 awards · see the list ↓
Bids received 103 from SMEs · busiest of 3 lots
Named bidders 19published on the award notice
Contracts signed 3latest 22 Dec 2025

£24,000,000 is the framework's published maximum, restated by the publisher on 2 award rows. It is one ceiling, not 2 separate sums, and no share per lot is published; those rows read “ceiling above”.

Awarded toValueDateStatus
Lot 1 · Security Services1 award
Bidvest Noonan (UK) Limited, CIS Security Ltd, Churchill Contract Services LimitedSME, Corps Security LimitedSME, KINGDOM SERVICES GROUP LIMITED, Nestle Uk Ltd +1 more22 Dec 2025 – 21 Dec 2027 · up to 21 Dec 2029Extensions: Up to two (2) additional periods of twelve (12) months eachceiling above4 Dec 2025Awarded
Lot 2 · Cleaning Services1 award
Bidvest Noonan (UK) Limited, Birkin Cleaning Services LtdSME, CK FACILITIES MANAGEMENT LTD, Churchill Contract Services LimitedSME, Julius Rutherfoord & Co Ltd, N-viro LimitedSME +1 more22 Dec 2025 – 21 Dec 2027 · up to 21 Dec 2029Extensions: Up to two (2) additional periods of twelve (12) months each£32,000,0004 Dec 2025Awarded
Lot 3 · Combined Security and Cleaning Services1 award
Bidvest Noonan (UK) Limited, Churchill Contract Services LimitedSME, Compass Contract Services (U.K.) Limited, trading as ESS Government ServicesSME, Crystal Facilities ManagementSME, JARROLD FACILITIES MANAGEMENT LIMITEDSME22 Dec 2025 – 21 Dec 2027 · up to 21 Dec 2029Extensions: Up to two (2) additional periods of twelve (12) months eachceiling above4 Dec 2025Awarded

Contracts

All 2 of these contracts carry the same published figure, £24,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Security Services10final-stage tenders21—
2 · Cleaning Services9final-stage tenders30—
3 · Combined Security and Cleaning Services5final-stage tenders20—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

2 public bodies on the notice

LONDON UNIVERSITIES PURCHASING CONSORTIUM

Contracting authorityPublic undertaking GB-COH: 04784719 · GB-PPON: PNVT-3763-LBZD 5th Floor, Pinnacle House, London, London, EC3R 8HNContact email

Consortium members and other public bodies

  • LUPCContracting authorityPublic authority - sub-central governmentGB-PPON: PNVT-3763-LBZD London, LondonContact name, email, phone

Framework contractors & participating bidders

19 commercial parties on the notice · 15 awarded
  • BIDVEST NOONAN (UK) LIMITEDFramework contractorGB-COH: 05049403GB-PPON: PVRJ-4889-YZZV 15 St Botolph Street, London, London, EC3A 7BBContact email
  • BIRKIN CLEANING SERVICES LIMITEDFramework contractorGB-COH: 01057375GB-PPON: PXTD-5574-GJVH Magnet Road, Grays, East of England, RM20 4DPContact email
  • CHURCHILL CONTRACT SERVICES LIMITEDFramework contractorGB-COH: 03762020GB-PPON: PGYT-4518-LNRH Cedar House, Parkland Square, 750a Capability Green, Luton, East of England, LU1 3LUContact email
  • CIS SECURITY LTDFramework contractorGB-COH: 01555444GB-PPON: PTPT-6533-JQTT 418 -426 Lewisham High Street, London, London, SE13 6LJContact email
  • CK FACILITIES MANAGEMENT LTDFramework contractorGB-COH: 04155293GB-PPON: PNYN-5513-MHBP 245 Hammersmith Road, London, London, W6 8PWContact email
  • COMPASS CONTRACT SERVICES (U.K.) LIMITEDFramework contractorGB-COH: 02114954GB-PPON: PTWW-9172-LVMX Parklands Court, 24 Parklands, Rubery, Birmingham, West Midlands, B45 9PZContact email
  • CORPS SECURITY (UK) LIMITEDFramework contractorGB-COH: 03473589GB-PPON: PCJG-7425-YTJH Market House, London, London, EC1M 6PFContact email
  • CRYSTAL FACILITIES MANAGEMENT LIMITEDFramework contractorGB-COH: 05645405GB-PPON: PVCZ-2689-XVJJ Lyra Court Portal Way, London, London, W3 6BJContact email
  • GSL DARDAN LIMITEDBidder / tendererGB-COH: 04384007GB-PPON: PLGC-7764-WYXY 2 Mcclintock Building Granta Park, Cambridge, East of England, CB21 6GP
  • JARROLD FACILITIES MANAGEMENT LIMITEDFramework contractorGB-COH: 04833669GB-PPON: PXYC-1795-XWBL St James Mill Whitefriars, Norfolk, East of England, NR3 1SHContact email
Show 9 more suppliers
  • JULIUS RUTHERFOORD & CO. LTD.Framework contractorGB-COH: 02931073GB-PPON: PPZN-6498-TDDH 12 Ingate Place, London, London, SW8 3NSContact email
  • KANSO FACILITIES MANAGEMENT LIMITEDBidder / tendererGB-COH: 11738292GB-PPON: PWMV-7289-BJRT Ground Floor Arena Court, Maidenhead, South East, SL6 8QZ
  • KINGDOM SERVICES GROUP LIMITEDFramework contractorGB-COH: 02795197GB-PPON: PNHL-3613-RHLL Kingdom House, 1 Woodlands Park, Ashton Road, Newton-Le-Willows, North West, WA12 0HFContact email
  • N-VIRO LIMITEDFramework contractorGB-COH: 03032719GB-PPON: PZHG-1619-CXBP 9 Acorn Business Park, Portsmouth, South East, PO6 3THContact email
  • PACE SECURITY SERVICES LTDBidder / tendererGB-COH: 04164903GB-PPON: PDVR-7942-JHQN 311 Chase Road, London, London, N14 6JS
  • SMART SEC SOLUTIONS LTDBidder / tendererGB-COH: 07036995GB-PPON: PCDP-4488-LVZP 22 Union Street, Barnet, London, EN5 4HZ
  • SSG SUPPORT SERVICES GROUP LTDFramework contractorGB-COH: 09675743GB-PPON: PJXB-4395-CXBW Unit 5 Stanton Gate, Romford, London, RM7 7HLContact email
  • TOTAL SUPPORT SERVICES LIMITEDFramework contractorGB-COH: 02821660GB-PPON: PHXG-2314-TJPQ Lynwood House, 2-4 Crofton Road, Orpington, London, BR6 8QEContact email
  • WILSON JAMES LIMITEDFramework contractorGB-COH: 02269560GB-PPON: PLNV-7316-NBWZ Chalkwell Lawns, Westcliff On Sea, East of England, SS0 9HRContact email

Official documents & specifications (7)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender