Search UK public tenders and contract notices

Leisure Management System

Cardiff Metropolitan University · Education · Wales (Cymru)

Cardiff Metropolitan University has awarded a contract for the supply, delivery, database migration, installation, staff training and commissioning of an integrated leisure management and point of sale software solution.

Awarded to Gladstone MRM Limited

• Customer Relation Management software package
• IT services: consulting, software development, Internet and support
• Software package and information systems

Smart Meter Optimised Digital Billing & Customer Management System

SEVERN TRENT WATER LIMITED · Other public body · West Midlands

Severn Trent Water will be undertaking the deployment and integration of a smart meter optimised digital billing & customer management system. This will also enable the delivery of per capita consumption (PCC) reductions through smart meter…

Awarded to Kraken Technologies Limited

• Billing system
• Customer Relation Management software development services
• Customer Relation Management software package
• +3

Parks Management System

City & County of Swansea · Local authority · Wales (Cymru)

The Parks and Cleansing Service of Swansea Council is looking to replace its current Parks Management System and would like to gain a better understanding of the benefits and functionality offered via external software solutions. Modernisat…

• Contact management software package
• Customer Relation Management software package

Customer Smart Video

Wales & West Utilities Limited · Other public body · South West England, Wales (Cymru)

Wales and West Utilities (WWU) prides itself on offering customers high levels of service which are fully inclusive and offer choice to customers on how they interact with WWU. In addition to traditional telephone, written, email, text and …

• Customer Relation Management software package

Provision of an Integrated Student Admissions System

University of the Highlands and Islands · Education · Scotland

The University of the Highlands and Islands (UHI) has a requirement for the Provision of an Integrated Student Admissions System. It should be noted that this contract is being tendered by the University of the Highlands and Islands, on beh…

Awarded to supplier not published

• Customer Relation Management software package
• Software package and information systems

Salesforce Licencing

The Hyde Group · Housing · Nationwide (UK)

Early renewal of Salesforce licencing contract.

Awarded to Salesforce UK Limited

• Customer Relation Management software package

CRM & Billing System

Portsmouth Water Limited · South East England

Portsmouth Water is seeking to undertake the implementation of a hosted replacement Customer Relationship Management (CRM) and billing system. This will revolutionise our relationship with our customers, providing the capability to present …

Awarded to Kraken Technologies Limited

• Billing system
• Communication and multimedia software package
• Communication software package
• +3

Customer Experience Platform: Prior Information Notice

London Borough of Barnet · Local authority · Greater London

This event is an opportunity for London Borough of Barnet to present their requirements for a new Customer Experience Platform and to explain to vendors how they can be part of this.

• Communication software package
• Customer Relation Management software package

PRO004729-Contract-Goods-Innovation Labs 5

United Utilities Water Limited · North West England

United Utilities want to tackle our key business challenges so we can provide better, more cost effective services for customers. That means building relationships with businesses who share our vision, ambition and appetite for innovation. …

• Analytical or scientific software development services
• Analytical, scientific, mathematical or forecasting software development services
• Customer Relation Management software package
• +3

Outsourced Delay Repay Software for XC Trains Limited (CrossCountry) & Grand Central Railway Company Limited (GC)

ARRIVA UK TRAINS LIMITED · Yorkshire and the Humber, West Midlands

A private Procurement is being conducted XC Trains Limited (XC) and Grand Central Railway Company Limited (GC) will be conducting a joint private tender for the provision of outsourced Delay Repay Software to (a) standardise and improve the…

• Customer Relation Management software package

Provision for a customer relationship management (CRM) system

Chief Executive’s Service · Wales (Cymru)

Torfaen County Borough Council (TCBC) requirements are for a customer relationship management (CRM) system. This will be for an initial period of three years with the option to extend up to a further 24 months in total, further information …

Awarded to Abavus Ltd.

• Content management software package
• Customer Relation Management software development services
• Customer Relation Management software package
• +3

SWR Customer Interaction Management Solution (CIM)

FIRSTGROUP HOLDINGS LIMITED · Greater London, South West England

FirstGroup Holdings Ltd. (Known as FGH) on behalf of its subsidiary company, "First MTR South Western Trains Ltd (SWR)" is approaching the market to procure a Customer Interaction Management (CIS) Solution to support their Customer Contact …

• Customer Relation Management software package
• For computer software

CONTRACT AWARD: The Provision of a CRM and MDM Solution

Buckinghamshire Council · Local authority · South East England

The Contract is for the provision of a corporate, modern Customer Relationship Platform (CRM) that supports the Council’s vision of a “Customer First” culture. The Council's vision is to give residents more free time by making everything th…

Awarded to Abavus Ltd.

• Customer Relation Management software development services
• Customer Relation Management software package
• IT services: consulting, software development, Internet and support
• +1

Proprietary Customer Relationship Management (CRM) System

The Royal Borough of Windsor and Maidenhead Council · Local authority · South East England

The Royal Borough of Windsor & Maidenhead (RBWM) is inviting expressions of interest from providers of proprietary (not open source) Customer Relationship Management (CRM) systems. If your organisation provides such systems and is intereste…

• Communication software package
• Contact management software package
• Customer Relation Management software package

Halton Housing - CRM and Customer Portal Software and Associated Services

Halton Housing · North West England

This ITT is for CRM and Customer Portal. As a minimum, this contract will be to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of …

Awarded to DB Group Limited (t/a Esuasive)

• Customer Relation Management software package
• IT services: consulting, software development, Internet and support
• Sales, marketing and business intelligence software package