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Halton Housing - CRM and Customer Portal Software and Associated Services

Customer Relation Management software package
Location not published
Published value
Not published
Submission deadline Not published
Lots published0
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Halton Housing : "Halton Housing - CRM and Customer Portal Software and Associated Services". Published status: tenderUpdate. Published value: Value not published. Lot information not published. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityHalton Housing Scope & CategoriesNot publishedSubmission Window
Recorded
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Halton Housing
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Halton Housing . These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
8Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityHalton Housing
Procedure methodNot published
Procurement categoryNot published
StatusNot published
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published25 Nov 2022, 10:51 GMT
Last source update25 Nov 2022, 10:51 GMT
Recurring procurementNot published
ClassificationCustomer Relation Management software package
Delivery areaLocation not published
OCIDocds-h6vhtk-034047
What is being bought
This ITT is for CRM and Customer Portal. As a minimum, this contract will be to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of functionality will include but not limited to.• CRM• Customer Portal• Customer Engagement• Reporting• Core Applications Integration• Data Management and MigrationWe are expecting the implementation phase to start no later than October 2022 and be ready for live deployment by April 2023. The contract will be for 4 years.
What changed
From the official release history
  1. Status changed to published status
    25 Nov 2022, 10:51 GMT
  2. Official notice release published
    25 Nov 2022, 10:51 GMT
  3. Status changed to complete
    25 Nov 2022, 10:00 GMT
  4. Official notice release published
    25 Nov 2022, 10:00 GMT
  5. tender value changed
    22 Jun 2022, 09:41 BST
  6. Status changed to published status
    22 Jun 2022, 09:41 BST
  7. Official notice release published
    22 Jun 2022, 09:41 BST
  8. Submission deadline changed to published date
    22 Jun 2022, 09:41 BST
  9. Published value updated to £750,000
    26 May 2022, 14:13 BST
  10. Status changed to active
    26 May 2022, 14:13 BST
  11. Official notice release published
    26 May 2022, 14:13 BST
  12. Submission deadline changed to 28 Jun 2022, 12:00 BST
    26 May 2022, 14:13 BST
  13. Buyer information updated
    26 May 2022, 14:13 BST
  14. Published tender amendment
    Not published
Lots and requirements (0)
Published by the contracting authority
No data
No lots are published for this procedure
Timeline
  1. Procedure published
    25 Nov 2022, 10:51 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Halton Housing

Contracting authority GB-FTS-50815
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published