Find a TenderAwardedContract details notice
Published 22 May 2025, 18:12 BST

Official UK procurement notice

Facilities Management Services · UK public procurement notice

Official notice

Authority: BANK OF ENGLAND

ServicesCompetitive flexible procedureAbove threshold
Published estimate£125,000,000≈ £31m / year · £150,000,000 inc. VAT · 1 value update
Submissions closed 21 Aug 2025awarded 16 Feb 2026
Awarded to ISS Facility Services Limited
Contract term 4 yrsends 8 Feb 2030 · up to 8 Feb 2031 with extensions · starts 9 Feb 2026

What is being bought

Published requirement description

This contract is for the supply of facilities management (FM) services at the Bank's premises over 4 years with the option to extend for a further year. The estimated total contract value is up to £150m (inc. VAT) comprising of the initial phase of £31m, and potential subsequent phases.

Services are to be primarily delivered in London, and Essex, with ad-hoc services required at regional offices across the United Kingdom and potential for services to be provided in Leeds during the term of the contract.

  • How the procedure runs: The Bank will conduct a Competitive Flexible Procedure in 4 stages: 1) conditions of participation (selection) stage 2) invitation to submit initial tenders (shortlisting) stage 3) negotiation 4) invitation to submit Best And Final Offer (BAFO) stage and award. The Bank will assess the responses to Conditions of Participation (selection) stage in three steps: 1) completeness and compliance check 2) confirmation that the potential supplier, associated persons, connected persons and/or any sub-contractors are not listed on the debarment list and any significant sub-contractors are checked against the exclusions grounds 3) responses to the Procurement Specific Questionnaire assessed against Conditions of Participation criteria Following the Conditions of Participation (selection) stage, the Bank will rank potential suppliers who achieved a Pass in relation to all Pass/Fail criteria on the basis of the total scores achieved on the scored criteria (the highest scoring response being ranked in first place). The Bank will invite the top 5 ranking potential suppliers to the Invitation to submit Initial Tenders (shortlisting) stage. The Invitation to submit Initial Tenders stage submissions will include a response to the pricing schedule, tender questions and form of tender. Evaluation of tender responses will be scored against the published criteria, and a presentation and clarification meeting held with the Bank. The top 3 ranking suppliers will be shortlisted to participate in the negotiation stage and following negotiation, invited to submit a final tender response (BAFO stage).
  • No preliminary market engagement: The Preliminary Market Engagement took place prior to the commencement of the Procurement Act 2023 and further information on the preliminary market engagement conducted is provided in the associated tender documents.

CPV: Air quality management · Alarm systems · Catering equipment · Catering services · Cleaning services · Company health services · Courier services · Event services · Facilities management services · Fire-alarm systems · Fire-detection systems · Gas-detection equipment · +10 more

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 yrsPublished value£125,000,000
Contract period: 9 Feb 2026 – 8 Feb 2030 (4 yrs) · up to 8 Feb 2031 with extensionsValue: £125,000,000 exc. VAT · £150,000,000 inc. VAT
Extensions: The Bank intends to (and reserves the right to) directly award additional or repeat services that are similar to the services supplied under the contract, which is the subject matter of this Tender Notice, in accordance with Schedule 5, paragraph 8 of PA 2023. · An initial contract term is 4 years with an extension option at the Bank's discretion of 1 year.
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    In summary the technical ability conditions of participation address the following:

    • Core supplier information
    • Associated persons
    • Debarment (including proposed sub-contractors)
    • Financial capacity
    • Insurance requirements
    • Relevant experience and contract examples
    • Health and safety
    • Professional memberships/accreditation
    • Modern slavery
    • Quality assurance
    • Equality and diversity
    • Business continuity
    • ESG
    • Bribery Act 2010
    • Prompt Payment
    • Carbon Reduction

    The questions and the assessment criteria are set out in the Procurement Specific Questionnaire provided as part of the associated tender documents.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 66.5%Price: 30%Social value: 3.5%
Published sub-criteria (9)
  • Contract Management: 14%
  • Service Delivery: 21%
  • Health & Safety: 7%
  • People Management: 7%
  • Culture: 3.5%
  • Service Transformation: 7%
  • Mobilisation: 7%
  • Pricing Requirements: 30%
  • Social Value: 3.5%
Published award criteria (9)
  • Pricing Requirements
  • Contract Management
  • Service Delivery
  • Health & Safety
  • People Management
  • Culture
  • Service Transformation
  • Mobilisation
  • Social Value
Conditions of participation1
  • Technical & professional ability

    In summary the technical ability conditions of participation address the following:

    • Core supplier information
    • Associated persons
    • Debarment (including proposed sub-contractors)
    • Financial capacity
    • Insurance requirements
    • Relevant experience and contract examples
    • Health and safety
    • Professional memberships/accreditation
    • Modern slavery
    • Quality assurance
    • Equality and diversity
    • Business continuity
    • ESG
    • Bribery Act 2010
    • Prompt Payment
    • Carbon Reduction

    The questions and the assessment criteria are set out in the Procurement Specific Questionnaire provided as part of the associated tender documents.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Unspecified in notice
First published
22 May 2025, 18:12 BST
Last source update
30 Apr 2026, 14:23 BST
Award evaluation window
Submission end – 26 Jan 2026
Authority reference
PROC/470
FTS notice number
2025/S 000-042791
Latest notice
Contract details notice (UK7)
Classification (CPV)
Air quality managementAlarm systemsCatering equipmentCatering servicesCleaning servicesCompany health servicesCourier servicesEvent servicesFacilities management servicesFire-alarm systems
+12 moreFire-detection systemsGas-detection equipment
Delivery area
Yorkshire & Humber (UKE)East of England (UKH)London (UKI)
Official registry OCID
ocds-h6vhtk-051f72 Find a Tender
Contract terms summary

Payment terms in line with the Services Contract provided as part of the associated tender documents.

How it runs

The Bank will conduct a Competitive Flexible Procedure in 4 stages:

  1. conditions of participation (selection) stage
  2. invitation to submit initial tenders (shortlisting) stage
  3. negotiation
  4. invitation to submit Best And Final Offer (BAFO) stage and award.

The Bank will assess the responses to Conditions of Participation (selection) stage in three steps:

  1. completeness and compliance check
  2. confirmation that the potential supplier, associated persons, connected persons and/or any sub-contractors are not listed on the debarment list and any significant sub-contractors are checked against the exclusions grounds
  3. responses to the Procurement Specific Questionnaire assessed against Conditions of Participation criteria

Following the Conditions of Participation (selection) stage, the Bank will rank potential suppliers who achieved a Pass in relation to all Pass/Fail criteria on the basis of the total scores achieved on the scored criteria (the highest scoring response being ranked in first place). The Bank will invite the top 5 ranking potential suppliers to the Invitation to submit Initial Tenders (shortlisting) stage.

The Invitation to submit Initial Tenders stage submissions will include a response to the pricing schedule, tender questions and form of tender. Evaluation of tender responses will be scored against the published criteria, and a presentation and clarification meeting held with the Bank. The top 3 ranking suppliers will be shortlisted to participate in the negotiation stage and following negotiation, invited to submit a final tender response (BAFO stage).

Review and risk notes
Risks

The Bank is undergoing a transformation project to its estate in London, which involves redesigning and consolidating into the Threadneedle Street building. In addition, the Bank is expanding its Leeds presence over the next three years. In support of these changes, the Bank will be looking at the provision of facilities management services to enhance the operation to be more risk controlled, data driven, and cost-efficient quality service for the future. In light of this, changes may impact the provision of services and there is a risk of modifications to the contract.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Requests to participate (first stage)
21 Aug 2025, 12:00 BST
Submission deadline
21 Aug 2025, 12:00 BST
Clarification deadline
11 Aug 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Submission of responses to the Procurement Specific Questionnaire must be via the Bank's procurement portal Proactis at this address: supplierlive.proactisp2p.com/Account/Login ↗

Timeline

22 May 2025 → 30 Apr 2026 · 10 dates
  1. Planning notice published
    22 May 2025, 18:12 BST
  2. Next notice expected
    30 May 2025, 23:59 BST
  3. Tender notice published
    24 Jul 2025, 14:06 BST
  4. Clarification questions by
    11 Aug 2025, 12:00 BST
  5. Submission deadline
    21 Aug 2025, 12:00 BST
  6. Award decision expected by267 days ago
    26 Jan 2026, 23:59 GMT
  7. Contract starts254 days ago
    9 Feb 2026
  8. Assessment summaries sent247 days ago
    16 Feb 2026
  9. Standstill ends237 days ago
    25 Feb 2026, 23:59 GMT
  10. Latest notice published173 days ago
    30 Apr 2026, 14:23 BST

Notice history

10 events · 5 releases on Find a Tender · since 22 May 2025
  1. Pipeline notice published
    22 May 2025, 18:12 BST
    UK1
  2. Tender notice published
    24 Jul 2025, 14:06 BST
    UK4
  3. Published value updated to £125,000,000
    24 Jul 2025, 14:06 BST
    was £100,000,000
  4. Status changed to active
    24 Jul 2025, 14:06 BST
  5. Procurement method changed
    24 Jul 2025, 14:06 BST
  6. Tender notice published
    25 Jul 2025, 10:18 BST
    UK4
  7. Contract award notice published
    16 Feb 2026, 15:06 GMT
    UK6
  8. Status changed to complete
    16 Feb 2026, 15:06 GMT
  9. Contract signature expected
    27 Feb 2026, 23:59 GMT
    scheduled
  10. Contract details notice published
    30 Apr 2026, 14:23 BST
    UK7
Published amendments (1)

Corrected the e-mail address Potential Suppliers should contact to [email protected]

Routine re-releases (5)
  • 2025-07: 1 release · 24 Jul 2025
  • 2025-05: 1 release · 22 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £125,000,0001 award exc. VAT
Bids received 4
Named bidders 4published on the award notice
Contracts signed 1latest 27 Feb 2026
Awarded toValueDateStatus
ISS Facility Services Limited1 Mar 2026 – 28 Feb 2030 · up to 28 Feb 2031Extensions: Option for extension of term by 1 year. · Options: Option for the supply of Phase 2 Services: • Events Management • Audio Visuals Services • Security Manned Guarding • Space Management • Catering & Hospitality The Bank intends to (and reserves the right to) directly award additional or repeat services that are similar to the services supplied under the contract which is the subject matter of this Tender Notice, in accordance with Schedule 5, paragraph 8 of PA 2023.£125,000,00016 Feb 2026Awarded

Contracts

  • Contract 1 · ISS Facility Services Limited

    Signed
    27 Feb 2026
    Value
    £125,000,000
    Period
    1 Mar 2026 – 28 Feb 2030 · up to 28 Feb 2031 with extensions
    Status
    active
    Extensions
    Option for extension of term by 1 year.
    Options
    Option for the supply of Phase 2 Services: • Events Management • Audio Visuals Services • Security Manned Guarding • Space Management • Catering & Hospitality The Bank intends to (and reserves the right to) directly award additional or repeat services that are similar to the services supplied under the contract which is the subject matter of this Tender Notice, in accordance with Schedule 5, paragraph 8 of PA 2023.
    3 agreed KPIs: Finance · Efficiencies · Compliance
    • Finance
    • Efficiencies
    • Compliance

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

BANK OF ENGLAND

Contracting authorityPublic authority - central government GB-COH: RC000042 · GB-PPON: PRDB-1113-HPPT Threadneedle Street, London, London, EC2R 8AHContact email

Bidders & participating suppliers

4 commercial parties on the notice · 1 awarded
  • CBRE Managed ServicesBidder / tendererGB-COH: 1799580GB-PPON: PWRJ-8952-YYJD 61 Southwark street, London, London, SE1 0HL
  • ISS FACILITY SERVICES LIMITEDAwarded supplierGB-COH: 00890885GB-PPON: PGJY-6558-DZLZ Velocity 1 Brooklands Drive, Weybridge, South East, KT13 0SLContact email
  • Jones Lang LaSalle LimitedBidder / tendererGB-COH: 01188567GB-PPON: PNCL-6287-DJTQ 30 Warwick Street, London, London, W1B 5NH
  • OCS GROUP UK LIMITEDBidder / tendererGB-COH: 03056469GB-PPON: PNJD-4733-GTBJ New Century House, Ipswich, East of England, IP3 9SJ

Official documents & specifications (7)

Official links; attachments are not copied

Tender pack and attachments

  • Signed contract contractSigned contractPDF
  • Bidding documents and specificationstenderBidding documents and specificationsAccess: The following documents are being provided as the tender notice is being published - Instructions to Suppliers (including early market engagement summary, and summary of Invitation to Tender questions (criteria and weightings provided only)) - Procurement Specific Questionnaire - Statement of Requirements - Supplier Code of Practice The following documents will be published during the Conditions of Participation stage: - Draft Contract Terms - Invitation to Tender - Price Schedule - Key Performance Indicators The following documents will be published at Invitation to submit Initial Tenders stage: - TUPE Employee Liability Information Documents are provided on the Bank of England's Procurement portal: https://supplierlive.proactisp2p.com/ Due to the sensitive nature of the Threadneedle Street building and associated documentation, interested suppliers are required to complete a non-disclosure agreement in order to access the associated tender documents. Interested suppliers should e-mail [email protected] with the reference "PROC/470" within the subject and confirm the signatory name and e-mail address for the Non-disclosure Agreement. This will then be issued via DocuSign.

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender