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Official Find a Tender notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and vehicle as published — never a Tenderline score.

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Showing 16–30 · every procedure in the catalogue, any stage.

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86 procedures

  1. Planned · tender expected Route not publishedSME suitableVCSE suitable

    Sheltered Housing Alarm Monitoring Service

    Portsmouth City Council · Local authority · South East England

    Portsmouth City Council via its Social landlord identity - Portsmouth Homes, holds within its Local Authority Housing stock, approximately 1200 properties which provide Sheltered Accommodation to some of the city's most vulnerable residents…

    • Alarm systems
    • Patient-monitoring system
    • Telephone-answering services
    Value
    £300k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06614f
  2. Awarded · Open procedureSME suitable

    Out of Hours Call Handling Service – 00267-CX

    Stonewater Limited · Other public body · delivery region not published

    Stonewater’s Customer Service Centre (CSC) provides a customer focused and efficient service, receiving and processing a wide range of housing enquires including the following distinct service areas: •Repairs and Maintenance (including esta…

    Awarded to SPS Doorguard Limited

    • Call centre
    • Telephone-answering services
    Value
    £260k
    Submit via
    Delta eSourcingpublic page
    Published
    Reference
    ocds-h6vhtk-05ddca
  3. Closes · 551 days leftSelective / two-stageDynamic purchasing system2 lots

    Telephony and Communication Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its collaborative Dynamic Purchasing System (DPS) for Telephony and Communication Services for an additional 24 months until 27 March 2028. The DPS comprises of two lots: Lot 1 - Telephony and Communicatio…

    Awarded to Gamma Telecom Ltd

    • Accessories for sound and video equipment
    • Audio-visual equipment
    • Bridge software package
    • +3
    Value
    £48mceiling, not a contract size
    Submit via
    Public Contracts Scotlandlogin required
    Published
    Reference
    ocds-h6vhtk-02d30e
  4. Closed Open procedureSME suitableVCSE suitable

    Out Of Hours Call Handling for Sheltered Housing sites

    Brunelcare · Other public body · South West England

    Service Requirement: Out of Hours (OOH) Housing and Emergency Repair Support Procurement Objective: Appointment of a qualified and experienced Contractor to deliver a responsive Out of Hours service across Brunelcare's sheltered housing sit…

    • Telephone-answering services
    Value
    £200k
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-064d3d
  5. AwardedOpen procedureSME suitableVCSE suitable

    Out of Hours Contact Centre

    Aspire Housing · Other public body · West Midlands

    Aspire Housing (referred to as "Aspire") is looking to appoint a provider of an Out of Hours Contact Centre provision for a contract commencing in April 2026 for a term of 3 years with the option to extend for a further 2 years.

    Awarded to ORBIS PROTECT LIMITED

    • Telephone-answering services
    Value
    £72k
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-05e4ac
  6. Awarded · Open procedureLight-touch

    DoJ - Providing and Managing a 24 Hour Domestic and Sexual Abuse Helpline

    Department of Justice · Central government · Northern Ireland

    The Department of Justice, Department of Health and Department for Communities are committed to supporting individuals impacted by domestic and sexual abuse across Northern Ireland. As part of this commitment, the departments are initiating…

    Awarded to Withheld Section94 Supplier

    • Call centre
    • Computer-related professional services
    • Guidance and counselling services
    • +3
    Value
    £3.2m
    Submit via
    eTendersNIlogin required
    Published
    Reference
    ocds-h6vhtk-05dc8f
  7. AwardedOpen procedureFramework22 lots

    RM6226 Debt Resolution Services - Lot 1

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public se…

    Awarded to See the full supplier list within Contracts Finder, The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) · 2 awards

    • Accounting and auditing services
    • Accounting services
    • Accounting software development services
    • +3
    Value
    £645mceiling, not a contract size
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-02ca60
  8. Awarded · Open procedureSME suitable

    Out of Hours and Warden Call Handling Services

    mhs homes group · Other public body · South East England

    The result contract will be for the provision of Out of Hours and Warden Call Handling Services.The aim is to ensure continuity of service outside regular working hours, maintaining the high standards expected by mhs homes. The successful p…

    Awarded to supplier not published

    • Call centre
    • Telephone-answering services
    Value
    £250k
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-059331
  9. Awarded · Open procedureUtilitiesSME suitableVCSE suitable

    Out-of-Hours Customer Support Services

    Transport for Wales Rail Limited (Utility Buyer) · Other public body · Nationwide (UK)

    This contract is for the provision of Out of Hours Customer Support Services to ensure continuous support for customers outside standard business hours. The service includes handling inbound customer queries, providing assistance, and escal…

    Awarded to Journeycall Limited

    • Call centre
    • Helpdesk and support services
    • Telecommunications services
    • +1
    Value
    £208k
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-05a090
  10. Awarded · Selective / two-stageFrameworkUtilitiesSME suitable

    PRO004931-Services-Contract-Contact Centre Resources

    United Utilities Water Limited · Other public body · North West England

    The scope is to include all provisions necessary to create additional resource and capacity to support UU's in-house contact centres. It is anticipated that there will be a consistent resource requirement throughout each contract year, with…

    Awarded to CONCENTRIX TSC UK LTD

    • Telephone-answering services
    Value
    £6.6mceiling, not a contract size
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-05866e
  11. AwardedSelective / two-stage3 lots

    ScotRail Customer Contact Centre

    ScotRail Trains Limited · Scotland

    ScotRail is awarding this previously advertised and now complete procurement procedure for a fully managed customer contact centre. The scope of the contact centre is to provide a direct route for our customers to contact us via various met…

    Awarded to Teleperformance Limited

    • Call centre
    • Office-support services
    • Payroll management services
    • +2
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-03f5ae
  12. Closed Open procedureLight-touch

    DoJ - Providing and Managing a 24 Hour Domestic and Sexual Abuse Helpline

    Department of Justice · Central government · Northern Ireland

    The Department of Justice, Department of Health and Department for Communities are committed to supporting individuals impacted by domestic and sexual abuse across Northern Ireland. As part of this commitment, the departments are initiating…

    • Call centre
    • Computer-related professional services
    • Guidance and counselling services
    • +3
    Value
    £3.2m
    Submit via
    eTendersNIlogin required
    Published
    Reference
    ocds-h6vhtk-05dc8c
  13. AwardedOpen procedure

    ESPH AB WDC Emergency Lifeline (ESPH655 JB)

    Wealden District Council · Local authority · South East England

    Wealden District Council are seeking a suitably qualified and experienced Contractor to monitor of a range of Alarm Monitoring Service including associated Telecare sensors and supporting Retirement Living Managers who are on/off site. Ther…

    Awarded to Careium

    • Alarm-monitoring services
    • Telephone operator services
    • Telephone-answering services
    • +1
    Value
    £300k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-04a818
  14. AwardedOpen procedureSME suitableVCSE suitable

    Out of Hours Telephony Services

    Wales and West Housing Association Ltd · Housing · Wales (Cymru)

    Wales & West Housing Group have entered into a contract with a single supplier for the provision of OOH Telephone service to deal with responsive repairs works (including emergency repairs) to its housing stock.

    Awarded to Careium

    • Telephone-answering services
    Value
    £80k
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-0519a6
  15. Planned · tender expected Route not published

    Community Gateway Association Out of Hours Emergency Repairs Call Handling Service - Pre Market Engagement

    Community Gateway Association Limited · Other public body · North West England

    Community Gateway's current contract for the Out of Hours Emergency Repairs Call Handling Service is is provided by an external Service Provider and handles 9,964 calls per annum. The current contract expires in March 2026. The procurement …

    • Telephone-answering services
    Value
    £250k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-05598c