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planning
Official procurement procedure

Community Gateway Association Out of Hours Emergency Repairs Call Handling Service - Pre Market Engagement

Telephone-answering services
North West (UKD4)
Published value
£250,000
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Community Gateway Association Limited: "Community Gateway Association Out of Hours Emergency Repairs Call Handling Service - Pre Market Engagement". Published status: planning. Published value: £250,000. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityCommunity Gateway Association LimitedScope & CategoriesNot publishedSubmission Window
planning
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£250,000
Bidder Intelligence · Authority Profile: Community Gateway Association Limited
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Community Gateway Association Limited. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityCommunity Gateway Association Limited
Procedure methodNot published
Procurement categoryNot published
Statusplanning
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published6 Jul 2025, 12:05 BST
Last source update6 Jul 2025, 12:05 BST
Recurring procurementNot published
ClassificationTelephone-answering services
Delivery area
North West (UKD4)
OCIDocds-h6vhtk-05598c
What is being bought
Community Gateway's current contract for the Out of Hours Emergency Repairs Call Handling Service is is provided by an external Service Provider and handles 9,964 calls per annum. The current contract expires in March 2026. The procurement process for new Out of Hours Emergency Repairs Call Handling Service is expected to commence in October 2025 with the new contract commencing by March 2026. Prior to launching the procurement process, CGA is undertaking a Pre Market Engagement exercise. The purpose of the Pre Market Engagement exercise is to establish: •Market capacity and appetite •Solution options •Technology options •Specification content •Delivery model options •Indications on cost •Procurement options •Implementation timescales •Social value opportunities •Risks •Barriers Further details can be found in the Pre Market Engagement Brief. To request a copy of the Pre Market Engagement Brief, please contact our appointed Procurement Advisors, Clarity Procurement Solutions: nathan@clarityprocurement.co.uk To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=963079889
What changed
From the official release history
  1. tender value changed
    6 Jul 2025, 12:05 BST
  2. Status changed to planning
    6 Jul 2025, 12:05 BST
  3. Official notice release published
    6 Jul 2025, 12:05 BST
  4. Buyer information updated
    6 Jul 2025, 12:05 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planning
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Pipeline notice
    6 Jul 2025, 12:05 BST
  2. Procedure published
    6 Jul 2025, 12:05 BST
  3. engagement
    31 Jul 2025, 23:59 BST · scheduled
    The Pre Market Engagement exercise will be conducted via a 1-hour Teams meeting with each Participant during August 2025. Meeting spaces are limited and will be allocated on a first come first served basis to Interested Parties responding to this notice. Interested Parties wishing to attend should register their interest by no later than 31st July 2025 to our appointed Procurement Advisors, Clarity Procurement Solutions: nathan@clarityprocurement.co.uk Interested Parties should also indicate the names and positions of those wishing to attend. Subject to availability, meeting dates will be confirmed to Participants week commencing 4th August 2025.
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Community Gateway Association Limited

Contracting authority GB-PPON-PBDZ-8761-JYXZ
View buyer profile

  • Community Gateway Association Limited
    buyer

    GB-PPON: PBDZ-8761-JYXZ
    Harbour House, Portway, Preston, UKD45, PR2 2DW, GB
    nathan@clarityprocurement.co.uk
    +441942725438
Documents (1)
Official links; attachments are not copied
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleNot published