Water Matters & NAV Survey

{
  "id": "009175-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-02-02T17:07:08Z",
  "ocid": "ocds-h6vhtk-0614b6",
  "buyer": {
    "id": "GB-PPON-PCLM-3677-JYML",
    "name": "CCW"
  },
  "tender": {
    "id": "25-014",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 800000,
          "currency": "GBP",
          "amountGross": 1000000
        },
        "status": "active",
        "options": {
          "description": "This will be a 1=1=1=1 contract over the four year period"
        },
        "hasOptions": true,
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Understanding the Specification",
              "type": "quality",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "description": "Please provide a short brief of your understanding of our scope of requirements?"
            },
            {
              "name": "Experiences of establishing a research program",
              "type": "quality",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "description": "Please detail your experiences of establishing a research program with demographics, analysis and reporting segmented into multiple geographic areas (Provide at least 2 example projects within the last 3 years min at annex A)."
            },
            {
              "name": "Employee Experience",
              "type": "quality",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "description": "Do you have employees on this project with experience of several research and engagement projects in water utilities over the last three years."
            },
            {
              "name": "Expertice and capacity",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "description": "Please detail any experience you have of taking on established tracking surveys and maintaining comparability’ How will you manage capacity across the team"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-03-31T23:59:59+01:00",
          "startDate": "2026-04-30T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Please confirm whether you already have, or can commit to obtain, prior to the award of the contract, the levels of insurance cover indicated below: \nEmployer’s (Compulsory) Liability Insurance* = £10 million \nPublic Liability Insurance = £5 million \nProfessional Indemnity Insurance = £2 million \nProduct Liability Insurance = £2 million"
            },
            {
              "type": "technical",
              "description": "No set qualifications but experianced in dleivery large scale research prohrammes.\nplease see specification for details."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "73110000",
            "scheme": "CPV",
            "description": "Research services"
          },
          {
            "id": "73210000",
            "scheme": "CPV",
            "description": "Research consultancy services"
          },
          {
            "id": "79312000",
            "scheme": "CPV",
            "description": "Market-testing services"
          },
          {
            "id": "73000000",
            "scheme": "CPV",
            "description": "Research and development services and related consultancy services"
          }
        ]
      }
    ],
    "title": "Water Matters & NAV Survey",
    "value": {
      "amount": 800000,
      "currency": "GBP",
      "amountGross": 1000000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "009175-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/009175-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-02-02T17:07:08Z"
      }
    ],
    "procedure": {
      "features": "The procurement is a two stage process -\n1. PSQ with four scored questions. Top six scorers will proceed to stage two.\n2. Main I.T.T"
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2026-04-27T23:59:59+01:00"
    },
    "description": "This tender is for the establishment, management and operation of a contract to deliver our long-running, large-scale tracking survey of household water and sewerage customers in England & Wales (‘Water Matters’), with an additional, specific remit for the survey to also now include customers of independent New Appointments and Variations (NAVs) companies. These are limited companies which provide a water and/or sewerage service to customers in an area which was previously provided by the incumbent monopoly provider, and in doing so take on the same duties and responsibilities as the previous, incumbent company.",
    "riskDetails": "Please see tender pack",
    "tenderPeriod": {
      "endDate": "2026-02-27T12:00:00+00:00"
    },
    "contractTerms": {
      "financialTerms": "Purchase order and invoice"
    },
    "enquiryPeriod": {
      "endDate": "2026-02-19T12:00:00+00:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://public.ukp.app.jaggaer.com/esop/guest/login.do",
    "procurementMethodDetails": "Competitive flexible procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PCLM-3677-JYML",
      "name": "CCW",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG31",
        "country": "GB",
        "locality": "Birmingham",
        "postalCode": "B2 4BH",
        "countryName": "United Kingdom",
        "streetAddress": "23 Stephenson Street"
      },
      "details": {
        "url": "http://www.ccw.org.uk",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PCLM-3677-JYML",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Chris Tate",
        "email": "Procurement@ccwater.org.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "noEngagementNoticeRationale": "This is a standard tender and no pre-market enguagement was required."
  },
  "initiationType": "tender"
}