Find a TenderAwardedContract details notice
Published 2 Feb 2026, 17:07 GMT

Official UK procurement notice

Water Matters & NAV Survey

Official notice

Authority: Consumer Council for Water (Central government)

ServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Published estimate£800,000≈ £204k / year · £1,000,000 inc. VAT6.4% below published estimate
Submissions closed 27 Feb 2026awarded 23 Apr 2026
Awarded to DJS Research Ltd
Contract term 3 yrs 11 moends 31 Mar 2030 · extension options published · starts 30 Apr 2026

What is being bought

Published requirement description

As well as the delivery of CCW's Water Matters tracking survey, to be carried out as closely as possible in line with previous years to maintain comparability , this contract also involves extending the Water Matters survey for the first time to customers of NAVs.

  • How the procedure runs: The procurement is a two stage process - 1. PSQ with four scored questions. Top six scorers will proceed to stage two. 2. Main I.T.T
  • No preliminary market engagement: This is a standard tender and no pre-market enguagement was required.

CPV: Market-testing services · Research and development services and related consultancy services · Research consultancy services · Research services

The lotProcurement structure

single lot · value published
Lot #1Awarded 3 yrs 11 moSMEVCSEPublished value£800,000
Contract period: 30 Apr 2026 – 31 Mar 2030 (3 yrs 11 mo)Value: £800,000 exc. VAT · £1,000,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: This will be a 1=1=1=1 contract over the four year period
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please confirm whether you already have, or can commit to obtain, prior to the award of the contract, the levels of insurance cover indicated below:

    Employer’s (Compulsory) Liability Insurance* = £10 million

    Public Liability Insurance = £5 million

    Professional Indemnity Insurance = £2 million

    Product Liability Insurance = £2 million

  • Technical & professional ability

    No set qualifications but experianced in dleivery large scale research prohrammes.

    please see specification for details.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published sub-criteria (4)
  • Understanding the Specification: 30%
  • Experiences of establishing a research program: 30%
  • Employee Experience: 30%
  • Expertice and capacity: 10%
Published award criteria (4)
  • Understanding the Specification: Please provide a short brief of your understanding of our scope of requirements?
  • Experiences of establishing a research program: Please detail your experiences of establishing a research program with demographics, analysis and reporting segmented into multiple geographic areas (Provide at least 2 example projects within the last 3 years min at annex A).
  • Employee Experience: Do you have employees on this project with experience of several research and engagement projects in water utilities over the last three years.
  • Expertice and capacity: Please detail any experience you have of taking on established tracking surveys and maintaining comparability’ How will you manage capacity across the team
Conditions of participation2
  • Economic & financial standing

    Please confirm whether you already have, or can commit to obtain, prior to the award of the contract, the levels of insurance cover indicated below:

    Employer’s (Compulsory) Liability Insurance* = £10 million

    Public Liability Insurance = £5 million

    Professional Indemnity Insurance = £2 million

    Product Liability Insurance = £2 million

  • Technical & professional ability

    No set qualifications but experianced in dleivery large scale research prohrammes.

    please see specification for details.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
2 Feb 2026, 17:07 GMT
Last source update
21 Oct 2026, 10:41 BST
Award evaluation window
Submission end – 27 Apr 2026
Authority reference
25-014
FTS notice number
2026/S 000-009175
Latest notice
Contract details notice (UK7)
Classification (CPV)
Market-testing servicesResearch and development services and related consultancy servicesResearch consultancy servicesResearch services
Delivery area
UKNorth East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)
+3 moreSouth East (UKJ)South West (UKK)Wales (UKL)
Official registry OCID
ocds-h6vhtk-0614b6 Find a Tender
Contract terms summary

Purchase order and invoice

How it runs

The procurement is a two stage process -

  1. PSQ with four scored questions. Top six scorers will proceed to stage two.
  2. Main I.T.T
Review and risk notes
Risks

Please see tender pack

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
27 Feb 2026, 12:00 GMT
Clarification deadline
19 Feb 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Feb 2026 → 30 Oct 2026 · 8 dates
  1. Tender notice published265 days ago
    2 Feb 2026, 17:07 GMT
  2. Clarification questions by248 days ago
    19 Feb 2026, 12:00 GMT
  3. Submission deadline240 days ago
    27 Feb 2026, 12:00 GMT
  4. Assessment summaries sent185 days ago
    23 Apr 2026, 00:00 BST
  5. Award decision expected by180 days ago
    27 Apr 2026, 23:59 BST
  6. Contract starts178 days ago
    30 Apr 2026, 00:00 BST
  7. Latest notice published4 days ago
    21 Oct 2026, 10:41 BST
  8. Today
    25 Oct 2026
  9. Standstill endsin 6 days
    30 Oct 2026, 23:59 GMT

Notice history

5 events · 3 releases on Find a Tender · since 2 Feb 2026
  1. Tender notice published
    2 Feb 2026, 17:07 GMT
    UK4
  2. Contract award notice published
    21 Oct 2026, 08:47 BST
    UK6
  3. Status changed to complete
    21 Oct 2026, 08:47 BST
  4. Contract details notice published
    21 Oct 2026, 10:41 BST
    UK7
  5. Contract signature expected
    31 Oct 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £748,5121 award exc. VAT
Bids received 65 from SMEs
Contracts signed 1latest 8 Jun 2026
Awarded toValueDateStatus
DJS Research LtdSMEWater Matters & New Appointments and Variations (NAVs) Survey31 Oct 2026 – 11 May 2027 · up to 11 May 2030Extensions: Further periods up to an additional three years, subject to approval from CCW on a 1+1+1 basis. Extension exercised where the Buyer gives the Supplier no less than '3 Months' written notice before this Contract expires.£748,51223 Apr 2026Awarded

Contracts

  • Water Matters & NAV Survey · DJS Research LtdSME

    Signed
    8 Jun 2026
    Value
    £748,512
    Period
    31 Oct 2026 – 11 May 2027 · up to 11 May 2030 with extensions
    Status
    active
    Extensions
    On a one, plus one, plus one basis

    No agreed KPIs: The tracker survey is delivered in line with CCW and performance is monitored throughout.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6final-stage tenders50—

Contracting authority & participating public bodies

Consumer Council for Water

Contracting authorityPublic authority - central government GB-PPON: PCLM-3677-JYML 23 Stephenson Street, Birmingham, West Midlands, B2 4BHContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • DJS Research LtdAwarded supplierGB-COH: 5494158GB-PPON: PNCG-6822-MNHH Unit 3, Pavilion Lane Strines, Stockport, North West, SK67GHContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender