Official UK procurement notice
Washroom Services and Period Dignity Solutions
Authority: North Western Universities Purchasing Consortium (Public body)
What is being bought14 lots · detail below
Published requirement descriptionNWUPC is seeking to establish a multi-provider Framework Agreement on behalf of the members of APUC, CPC, HEPCW, LUPC, NEUPC, NWUPC and SUPC for Washroom Services and Period Dignity Solutions as the successor to an existing framework agreement. This Framework Agreement will commence on 1st April 2025 for an initial period of thirty-six (36) months until 31st March 2028 with the option to extend the Agreement for 12 months until 31st March 2029 subject to satisfactory Economic Operator performance. The agreement is split into fourteen (14) lots. Lots 1-13 cover the supply of Washroom Services on a regional basis. Lot 14 covers Period Dignity Solutions nationally.
CPV: Cleaning and sanitation services · Disposable non-chemical medical consumables and haematological consumables · Facility related sanitation services · Hair dryers · Hand care products · Hand-drying apparatus · Hygiene services · Mats · Medical waste services · Odoriferous preparations and waxes · Paper sanitary · Personal care products · +2 more
How this framework works
From the published notice- Places
- up to 82 suppliers · 8 bids on the busiest of 2 lots (0.1 per place) · 8 appointed
- Framework period
- 3 yrs from 1 Apr 2025
Lots and requirements (14)Procurement structure
14 lots · no lot values published · evaluation weights differ by lotLot #1Washroom Services (North East)AwardedRenewal North East
This lot covers the full complement of services/products required to create and maintain a clean, safe and pleasant washroom environment. It is a mandatory requirement that suppliers can provide the following services/products: Hygiene Waste Collection and Disposal; Air Care Products & Replenishment; Hand Care and Drying; Vending Solutions. The Framework also includes the following services on a non-mandatory basis: Water Management; Clinical Waster & Sharps Disposal; Matting; First Aid products
Lot #2Washroom Services (North West)AwardedRenewal North West
This lot covers the full complement of services/products required to create and maintain a clean, safe and pleasant washroom environment. It is a mandatory requirement that suppliers can provide the following services/products: Hygiene Waste Collection and Disposal; Air Care Products & Replenishment; Hand Care and Drying; Vending Solutions. The Framework also includes the following services on a non-mandatory basis: Water Management; Clinical Waster & Sharps Disposal; Matting; First Aid products
Lot #3Washroom Services (Yorkshire and the Humber)CancelledRenewal Yorkshire & Humber
This lot covers the full complement of services/products required to create and maintain a clean, safe and pleasant washroom environment. It is a mandatory requirement that suppliers can provide the following services/products: Hygiene Waste Collection and Disposal; Air Care Products & Replenishment; Hand Care and Drying; Vending Solutions. The Framework also includes the following services on a non-mandatory basis: Water Management; Clinical Waster & Sharps Disposal; Matting; First Aid products
Lot #4Washroom Services (East Midlands)CancelledRenewal East Midlands
This lot covers the full complement of services/products required to create and maintain a clean, safe and pleasant washroom environment. It is a mandatory requirement that suppliers can provide the following services/products: Hygiene Waste Collection and Disposal; Air Care Products & Replenishment; Hand Care and Drying; Vending Solutions. The Framework also includes the following services on a non-mandatory basis: Water Management; Clinical Waster & Sharps Disposal; Matting; First Aid products
Lot #5Washroom Services (West Midlands)CancelledRenewal West Midlands
This lot covers the full complement of services/products required to create and maintain a clean, safe and pleasant washroom environment. It is a mandatory requirement that suppliers can provide the following services/products: Hygiene Waste Collection and Disposal; Air Care Products & Replenishment; Hand Care and Drying; Vending Solutions. The Framework also includes the following services on a non-mandatory basis: Water Management; Clinical Waster & Sharps Disposal; Matting; First Aid products
Lot #6Washroom Services (East of England)CancelledRenewal East of England
This lot covers the full complement of services/products required to create and maintain a clean, safe and pleasant washroom environment. It is a mandatory requirement that suppliers can provide the following services/products: Hygiene Waste Collection and Disposal; Air Care Products & Replenishment; Hand Care and Drying; Vending Solutions. The Framework also includes the following services on a non-mandatory basis: Water Management; Clinical Waster & Sharps Disposal; Matting; First Aid products
Lot #7Washroom Services (London)CancelledRenewal London
This lot covers the full complement of services/products required to create and maintain a clean, safe and pleasant washroom environment. It is a mandatory requirement that suppliers can provide the following services/products: Hygiene Waste Collection and Disposal; Air Care Products & Replenishment; Hand Care and Drying; Vending Solutions. The Framework also includes the following services on a non-mandatory basis: Water Management; Clinical Waster & Sharps Disposal; Matting; First Aid products
Lot #8Washroom Services (South East)CancelledRenewal South East
This lot covers the full complement of services/products required to create and maintain a clean, safe and pleasant washroom environment. It is a mandatory requirement that suppliers can provide the following services/products: Hygiene Waste Collection and Disposal; Air Care Products & Replenishment; Hand Care and Drying; Vending Solutions. The Framework also includes the following services on a non-mandatory basis: Water Management; Clinical Waster & Sharps Disposal; Matting; First Aid products
Lot #9Washroom Services (South West)CancelledRenewal South West
This lot covers the full complement of services/products required to create and maintain a clean, safe and pleasant washroom environment. It is a mandatory requirement that suppliers can provide the following services/products: Hygiene Waste Collection and Disposal; Air Care Products & Replenishment; Hand Care and Drying; Vending Solutions. The Framework also includes the following services on a non-mandatory basis: Water Management; Clinical Waster & Sharps Disposal; Matting; First Aid products
Lot #10Washroom Services (Wales)CancelledRenewal Wales
This lot covers the full complement of services/products required to create and maintain a clean, safe and pleasant washroom environment. It is a mandatory requirement that suppliers can provide the following services/products: Hygiene Waste Collection and Disposal; Air Care Products & Replenishment; Hand Care and Drying; Vending Solutions. The Framework also includes the following services on a non-mandatory basis: Water Management; Clinical Waster & Sharps Disposal; Matting; First Aid products
Lot #11Washroom Services (Northern Ireland)CancelledRenewal Northern Ireland
This lot covers the full complement of services/products required to create and maintain a clean, safe and pleasant washroom environment. It is a mandatory requirement that suppliers can provide the following services/products: Hygiene Waste Collection and Disposal; Air Care Products & Replenishment; Hand Care and Drying; Vending Solutions. The Framework also includes the following services on a non-mandatory basis: Water Management; Clinical Waster & Sharps Disposal; Matting; First Aid products
Lot #12Washroom Services (Scotland)CancelledRenewal Scotland
This lot covers the full complement of services/products required to create and maintain a clean, safe and pleasant washroom environment. It is a mandatory requirement that suppliers can provide the following services/products: Hygiene Waste Collection and Disposal; Air Care Products & Replenishment; Hand Care and Drying; Vending Solutions. The Framework also includes the following services on a non-mandatory basis: Water Management; Clinical Waster & Sharps Disposal; Matting; First Aid products
Lot #13Washroom Services (National)CancelledRenewal North East, North West +9
This lot covers the full complement of services/products required to create and maintain a clean, safe and pleasant washroom environment. It is a mandatory requirement that suppliers can provide the following services/products: Hygiene Waste Collection and Disposal; Air Care Products & Replenishment; Hand Care and Drying; Vending Solutions. The Framework also includes the following services on a non-mandatory basis: Water Management; Clinical Waster & Sharps Disposal; Matting; First Aid products
Lot #14Period Dignity SolutionsCancelledRenewal UK
This lot is focused on delivering period dignity to member communities through period products which are safe, sustainably sourced, with a low environmental impact and high social value. Access to the products and support services in this lot will be for students, staff, and the wider community where the community is engaged in a period dignity scheme led by the Customer. The focus of the lot is primarily on the provision of products in bulk box volumes to support product replenishment and deliver value however, sales may be for smaller volumes and can be through the Customer or direct from the end user (e.g. student). This may include product delivery to the premises of the Customer or, where required, delivery to a personal address.
The scope of Lot 14 also includes the provision of solutions to support product dispensing through free vending and other solutions that support discrete access to in scope products.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
2 more lots publish their own split on the notice.
- Price carries 55–60 points depending on the lot; most lots put it at 55 points.
- “Washroom Services and Period Dignity Solutions” is a framework: the contest is a place on its panel, up to 82 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 14 Nov 2024, 17:37 GMT
- Last source update
- 29 May 2025, 15:32 BST
- Award evaluation window
- 17 Dec 2024 – …
- Authority reference
JAN3181NW- FTS notice number
2025/S 000-028540- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04b698Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: The following organisations have committed to this procurement and intend to utilise the Framework Agreement as soon as possible after award: NWUPC https://www.nwupc.ac.uk/our-members CPC https://www.thecpc.ac.uk/members/ APUC http://www.apuc-scot.ac.uk/#!/members HEPCW https://www.hepcw.ac.uk/members/ LUPC https://www.lupc.ac.uk/member-list NEUPC http://www.neupc.ac.uk/our-members SUPC https://www.supc.ac.uk/about-us/our-members/our-members At some point during the life of the Framework Agreement the members of the following may wish to utilise the Agreement and should have access at any point with the permission of NWUPC. This Agreement is not intended to replace any current Agreements that either participating or non-participating Institutions may already have in place. A list of the current members is available as follows: Central Government Departments, Local Government and Public Corporations that can be accessed at the Public Sector Classification Guide https://www.ons.gov.uk/economy/nationalaccounts/uksectoraccounts/datasets/publicsectorclassificationguide https://www.gov.uk/government/organisations Local Authorities https://www.gov.uk/find-local-council https://www.local.gov.uk NDPBs https://www.gov.uk/government/organisations National Parks Authorities https://www.nationalparks.uk/ Police Forces in the United Kingdom http://www.police.uk/?view=force_sites Fire and Rescue Services in the United Kingdom https://www.nationalfirechiefs.org.uk/fire-and-rescue-services NHS Bodies England https://www.england.nhs.uk/publication/nhs-provider-directory/ Hospices in the UK https://www.hospiceuk.org/hospice-care-finder Registered Social Landlords (Housing Associations) https://www.gov.uk/government/publications/registered-providers-of-social-housing Third Sector and Charities in the United Kingdom https://www.gov.uk/government/organisations/charity-commission http://www.oscr.org.uk Citizens Advice in the United Kingdom http://www.citizensadvice.org.uk/index/getadvice.htm www.cas.org.uk Scottish Police http://www.scotland.police.uk NI Public Bodies Northern Ireland Government Departments https://www.northernireland.gov.uk/topics/your-executive/government-departments https://www.nidirect.gov.uk/contacts/government-departments-in-northern-ireland Northern Ireland Public Sector Bodies and Local Authorities https://www.finance-ni.gov.uk/articles/list-public-bodies-which-ni-public-procurement-policy-applies Schools and Universities in Northern Ireland https://www.education-ni.gov.uk/ Health and Social care in Northern Ireland http://online.hscni.net Northern Ireland Housing Associations https://www.nidirect.gov.uk/contacts/housing-associations Police Service of Northern Ireland https://www.psni.police.uk
How it was run
Official notice- Appointment period ends
- 6 Jan 2025, 13:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 17 Dec 2024, 14:00 GMT
Timeline
17 Dec 2024 → 29 May 2025 · 4 dates- Bids opened17 Dec 2024, 14:00 GMT
- Admission / appointment period endsperiod end, not a bid countdown6 Jan 2025, 13:00 GMT
- Contract starts1 Apr 2025, 00:00 BST
- Notice published29 May 2025, 15:32 BST
Notice history
2 events · 3 releases on Find a Tender · since 13 Dec 2024- Deadline moved to 6 Jan 2025, 13:00 GMT13 Dec 2024, 15:31 GMT+20 days · was 17 Dec 2024, 13:00 GMT
- Status changed to complete29 May 2025, 15:32 BST
Published amendments (1 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineIV.2.2 · IV.2.2 | 17 Dec 2024 | 6 Jan 2025 | +20 d |
1 amendment published without a description.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast9 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 9 of these contracts carry the same published figure, £14,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Lots 1-13 Washroom Services
- Signed
- 1 May 2025
- Value
- ceiling above
- Period
- … – 31 Mar 2028
- Status
- active
Lots 1-13 Washroom Services
- Signed
- 1 May 2025
- Value
- ceiling above
- Period
- … – 31 Mar 2028
- Status
- active
Lots 1-13 Washroom Services
- Signed
- 1 May 2025
- Value
- ceiling above
- Period
- … – 31 Mar 2028
- Status
- active
Lots 1-13 Washroom Services
- Signed
- 1 May 2025
- Value
- ceiling above
- Period
- … – 31 Mar 2028
- Status
- active
Lots 1-13 Washroom Services
- Signed
- 1 May 2025
- Value
- ceiling above
- Period
- … – 31 Mar 2028
- Status
- active
Lot 14 Period Dignity Solutions
- Signed
- 1 May 2025
- Value
- ceiling above
- Period
- … – 31 Mar 2028
- Status
- active
Lot 14 Period Dignity Solutions
- Signed
- 1 May 2025
- Value
- ceiling above
- Period
- … – 31 Mar 2028
- Status
- active
Lot 14 Period Dignity Solutions
- Signed
- 1 May 2025
- Value
- ceiling above
- Period
- … – 31 Mar 2028
- Status
- active
Lot 14 Period Dignity Solutions
- Signed
- 1 May 2025
- Value
- ceiling above
- Period
- … – 31 Mar 2028
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Washroom Services (North East) | 5bids · 5 electronic | — | — | — |
| 2 · Washroom Services (North West) | 8bids · 8 electronic | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- NWUPC LtdReview body
Framework contractors & participating bidders
8 commercial parties on the notice- Personnel Hygiene Services LimitedFramework contractor
- Banner Group LimitedFramework contractor
- Bunzl UK Limited T/A Bunzl Cleaning & Hygiene SuppliesFramework contractor
- Eco Hygiene Care LtdFramework contractor
- Elis UK Ltd (Formerly Berendsen UK Ltd)Framework contractor
- Hygienic Holdings LTDFramework contractor
- Rentokil Initial UK LtdFramework contractor
- Wessex Products (Leasing) LimitedFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria