Find a TenderAwardedContract award notice
Published 14 Apr 2025, 16:12 BST

Official UK procurement notice

The Marketplace · UK public procurement notice

Official notice

Authority: Government Commercial Agency (Central government)

Framework agreementGoodsCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Sectors: Agricultural, farming, fishing, forestry and related products (03)Petroleum products, fuel, electricity and other sources of energy (09)Mining, basic metals and related products (14)
+34 moreFood, beverages, tobacco and related products (15)Agricultural machinery (16)Clothing, footwear, luggage articles and accessories (18)Leather and textile fabrics, plastic and rubber materials (19)Printed matter and related products (22)Chemical products (24)Office and computing machinery, equipment and supplies except furniture and software packages (30)Electrical machinery, apparatus, equipment and consumables; lighting (31)Radio, television, communication, telecommunication and related equipment (32)Medical Devices & Pharma (33)Transport Equipment & Vehicles (34)Security, fire-fighting, police and defence equipment (35)Musical instruments, sport goods, games, toys, handicraft, art materials and accessories (37)Laboratory, optical and precision equipments (excl. glasses) (38)Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products (39)Collected and purified water (41)Industrial machinery (42)Machinery for mining, quarrying, construction equipment (43)Construction Materials & Prefab (44)Software Packages & ERP (48)Repair & Maintenance (50)Installation services (except software) (51)Postal and telecommunications services (64)Financial and insurance services (66)Architecture & Engineering (71)IT Services & Software (72)Research & Development (R&D) (73)Administration, defence and social security services (75)Services related to the oil and gas industry (76)Agricultural, forestry, horticultural, aquacultural and apicultural services (77)Business Services & Consultancy (79)Education & Training (80)Health & Social Care (85)Cleaning & Environmental Services (90)
Delivery listed: Guernsey (GG)Isle of Man (IM)Jersey (JE)
+1 moreUK
Framework ceiling (notional)£1,000,000,000framework ceiling, not attributable revenue
Submissions closed 13 Jan 2026awarded 21 Sept 2026
Awarded to Paragon Customer Communications (London) Ltd
Framework period 4 yrsends 23 Jul 2030 · starts 24 Jul 2026

What is being bought

Published requirement description

This Framework is for the provision of a digital platform providing marketplace, catalogue management and autonomous sourcing solutions to facilitate purchasing of goods and commoditised services across the public sector, to be utilised by Central Government Departments and all other UK Public Sector Bodies, including but not limited to Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations.

The solution aims to deliver end users access to a broad pre-qualified and dynamic supplier base, capable of offering a wide range of goods and commoditised services available for purchase and delivery through a digital platform.

  • How the procedure runs: Initial Tender Stage 1 Compliance checks and post initial tender clarification Stage 2 Applying exclusion grounds Stage 3 Assessing conditions of participation Stage 4 Demonstration Stage Stage 5 Dialogue Stage Part 1 Stage 5 Dialogue Stage Part 2 Stage 6 Final Tender Final Tender Stage 7 Assessment of tenders against the award criteria Stage 8 Intention to award We may rely on section 24 of the Procurement Act 2023 (refining award criteria) to refine the award criteria following the feedback received from the dialogue stages and before the submission of final tenders. Please refer to Attachment 2 - How to Tender for further detail.

CPV: Administration, defence and social security services · Agricultural machinery · Agricultural, farming, fishing, forestry and related products · Agricultural, forestry, horticultural, aquacultural and apicultural services · Animal feedstuffs · Animal or vegetable oils and fats · Animal products, meat and meat products · Architectural, construction, engineering and inspection services · Baby food · Bread products, fresh pastry goods and cakes · Business services: law, marketing, consulting, recruitment, printing and security · Cereal or vegetable flour and related products · +50 more

How this framework works

From the published notice
Type
Open framework
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Places
up to 1 suppliers · 3 bids received (3.0 per place) · 1 appointed (full)
Framework period
4 yrs from 24 Jul 2026
Supplier levy on call-offs (max %)

1% of call-off value · The Supplier will pay, excluding VAT, 1 % of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.

Who may buy through it

Refer to RM6369 - The Marketplace Customer List for details of contracting authorities that may use the framework.

Published description of the framework

Refer to Schedule 7 - Call Off and Ordering Procedure for details of the award of contracts under this framework.

The lotProcurement structure

single lot · value published
Lot #1Awarded 4 yrsSMEVCSEPublished value£1,000,000,000
Contract period: 24 Jul 2026 – 23 Jul 2030 (4 yrs)Value: £1,000,000,000 exc. VAT · £1,200,000,000 inc. VAT
Delivery listed: Guernsey (GG), Isle of Man (IM), Jersey (JE), UKEligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.

  • Technical & professional ability

    The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 75%Price: 10%Social value: 15%
Published sub-criteria (5)
  • Award Criteria 2 - Innovation: 25%
  • Award Criteria 3 - Supply Chain Management: 25%
  • Award Criteria 4 - Product Diversity: 25%
  • Award Criteria 5 - Price: 10%
  • Award Criteria 1 - Social Value: 15%
Published award criteria (5)
  • Award Criteria 1 - Social Value: You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme.
  • Award Criteria 2 - Innovation: You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme.
  • Award Criteria 3 - Supply Chain Management: You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme.
  • Award Criteria 4 - Product Diversity: You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme.
  • Award Criteria 5 - Price
Conditions of participation2
  • Economic & financial standing

    The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.

  • Technical & professional ability

    The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.

What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.
  • “The Marketplace” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Refer to RM6369 - The Marketplace Customer List for details of contracting authorities that may use the framework.
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Unspecified in notice
First published
14 Apr 2025, 16:12 BST
Last source update
21 Sept 2026, 15:19 BST
Award evaluation window
Submission end – 13 Jul 2026
Authority reference
RM6369
FTS notice number
2025/S 000-078074
Latest notice
Contract award notice (UK6)
Classification (CPV)
Administration, defence and social security servicesAgricultural machineryAgricultural, farming, fishing, forestry and related productsAgricultural, forestry, horticultural, aquacultural and apicultural servicesAnimal feedstuffsAnimal or vegetable oils and fatsAnimal products, meat and meat productsArchitectural, construction, engineering and inspection servicesBaby foodBread products, fresh pastry goods and cakes
+52 moreBusiness services: law, marketing, consulting, recruitment, printing and securityCereal or vegetable flour and related products
Delivery area in notice
Guernsey (GG)Isle of Man (IM)Jersey (JE)UK
Official registry OCID
ocds-h6vhtk-0502cc Find a Tender
Contract terms summary

This agreement will follow the standard invoicing model in line with the current commercial agreement, which is the direct percentage of invoice spend. The levy will be the standard 1% along with standard CCS payment terms of 30 days.

How it runs

Initial Tender

Stage 1 Compliance checks and post initial tender clarification

Stage 2 Applying exclusion grounds

Stage 3 Assessing conditions of participation

Stage 4 Demonstration Stage

Stage 5 Dialogue Stage Part 1

Stage 5 Dialogue Stage Part 2

Stage 6 Final Tender

Final Tender

Stage 7 Assessment of tenders against the award criteria

Stage 8 Intention to award

We may rely on section 24 of the Procurement Act 2023 (refining award criteria) to refine the award criteria following the feedback received from the dialogue stages and before the submission of final tenders.

Please refer to Attachment 2 - How to Tender for further detail.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
13 Jan 2026, 15:00 GMT
Clarification deadline
12 Dec 2025, 15:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)

call-off levy · 1% of call-off value · The Supplier will pay, excluding VAT, 1 % of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.

Detailed submission instructions & authority contactsFrom official release

Timeline

14 Apr 2025 → 21 Sept 2026 · 9 dates
  1. Planning notice published
    14 Apr 2025, 16:12 BST
  2. Tender notice published328 days ago
    28 Nov 2025, 12:59 GMT
  3. Next notice expected328 days ago
    28 Nov 2025, 23:59 GMT
  4. Clarification questions by314 days ago
    12 Dec 2025, 15:00 GMT
  5. Admission / appointment period ends282 days ago · period end, not a bid countdown
    13 Jan 2026, 15:00 GMT
  6. Award decision expected by101 days ago
    13 Jul 2026, 23:59 BST
  7. Contract starts91 days ago
    24 Jul 2026, 00:00 BST
  8. Assessment summaries sent32 days ago
    21 Sept 2026, 00:00 BST
  9. Latest notice published31 days ago
    21 Sept 2026, 15:19 BST

Notice history

10 events · 5 releases on Find a Tender · since 14 Apr 2025
  1. Pipeline notice published
    14 Apr 2025, 16:12 BST
    UK1
  2. Preliminary market engagement notice published
    22 Sept 2025, 09:24 BST
    UK2
  3. Pipeline notice published
    2 Oct 2025, 09:34 BST
    UK1
  4. Tender notice published
    28 Nov 2025, 12:59 GMT
    UK4
  5. Status changed to active
    28 Nov 2025, 12:59 GMT
  6. Procurement method changed
    28 Nov 2025, 12:59 GMT
  7. Deadline published: 13 Jan 2026, 15:00 GMT
    28 Nov 2025, 12:59 GMT
  8. Contract award notice published
    21 Sept 2026, 15:19 BST
    UK6
  9. Status changed to complete
    21 Sept 2026, 15:19 BST
  10. Contract signature expected
    1 Oct 2026, 23:59 BST
    scheduled
Published amendments (1)

The following changes have been made: - Description - CPV codes updated - Estimated Contract Start and End date - Estimated Tender Notice release date

Routine re-releases (5)
  • 2025-09: 1 release · 22 Sept 2025
  • 2025-04: 1 release · 14 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 11 award · see the list ↓
Bids received 3
Named bidders 3published on the award notice
Awarded toValueDateStatus
Paragon Customer Communications (London) Ltd1 Oct 2026 – 30 Sept 2030£1,000,000,000very large published value · not counted until verified, check the notice21 Sept 2026Awarded

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders · 7 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Government Commercial Agency

Contracting authorityPublic authority - central government GB-PPON: PBZB-4962-TVLR 9th Floor, The Capital, Old Hall Street, Liverpool, North West, L3 9PPContact email, phone

Framework contractors & participating bidders

3 commercial parties on the notice · 1 awarded

Official documents & specifications (7)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsoctet-stream
  • Bidding documents and specificationstenderBidding documents and specificationsAccess: We may rely on section 24 of the Procurement Act 2023 (refining award criteria) to refine the award criteria following the feedback received from the dialogue stages and before the submission of final tenders.

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender