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Published 21 Feb 2025, 17:24 GMT

Official UK procurement notice

QTS Estates Maintenance Services Framework

Official notice

Authority: Quality Trusted Solutions LLP (Central government)·Consortium: 3 public authorities

Framework agreement6 lotsServicesOpen procedureSME suitable
Sectors: Construction & Civil Engineering (45)Repair & Maintenance (50)Architecture & Engineering (71)
+3 moreIT Services & Software (72)Agricultural, forestry, horticultural, aquacultural and apicultural services (77)Business Services & Consultancy (79)
 Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)
+6 moreEast Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)
Framework ceiling (notional)£150,000,000total for 6 lots · framework ceiling, not attributable revenue
Submissions closed 24 Apr 2025awarded 24 Dec 2025
Lots 6see the lot list below

What is being bought6 lots · detail below

Published requirement description

The services encompass essential maintenance of building systems to ensure safety, compliance, and operational efficiency. Key services include:

  • CCTV Systems
  • Access Control
  • Intruder Alarms
  • Emergency Lighting
  • Fire Detection and Suppression Systems
  • Grounds and Gardens Maintenance
  • Lift Maintenance
  • Nurse Call Alarm Systems
  • Ventilation Services
  • Water Systems Management
  • Pest Control and Pest Control Proofing

Additional Services Required: In accordance with the specifications detailed in the Descriptive Document, bidders are expected to provide extended support for quality, environmental, health, and safety management systems. Additional services include asset management, business continuity planning, helpdesk and CAFM support, mobilisation, and de-mobilisation.

CPV: Building and facilities management services · Computer facilities management services · Fire-prevention installation works · Horticultural services · Landscape gardening services · Mechanical and electrical engineering services · Repair and maintenance of plant · Repair and maintenance services

How this framework works

From the published notice
Bids received
19 bids on the busiest of 6 lots · 32 suppliers appointed

Lots and requirements (6)Procurement structure

6 lots · 1 with a published value · evaluation weights differ by lot
Lot #1Building MaintenanceCancelledLot estimate not published

Building Maintenance Services

Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West
50000000 Repair and maintenance services
Lot #2Mechanical and Electrical SystemsCancelledLot estimate not published

Mechanical & Electrical Systems Services

Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West
71334000 Mechanical and electrical engineering services
Lot #3Grounds and Garden MaintenanceCancelledLot estimate not published

Grounds and Garden Maintenance Services

Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West
71421000 Landscape gardening services77300000 Horticultural services
Lot #4Gas and Oil ServicesCancelledLot estimate not published

Repair and Maintenance of Plant

Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West
45259000 Repair and maintenance of plant
Lot #5Fire and SecurityCancelledLot estimate not published

Fire alarm & Security Alarm Services

Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West
45343000 Fire-prevention installation works
Lot #6OtherCancelledPublished value£150,000,000

Managed Services (Helpdesk & CAFM Integration) & CAFM / Compliance Support

Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West
Variant bids: not allowed
72514000 Computer facilities management services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

LotQualityPriceSplit
1 · Building Maintenance60%40%
2 · Mechanical and Electrical Systems60%40%
3 · Grounds and Garden Maintenance60%40%
4 · Gas and Oil Services60%40%
5 · Fire and Security60%40%
6 · Other60%40%
What this means for your bid
  • Price carries 40 points on every lot: a 10% discount moves about 4 points.
  • “QTS Estates Maintenance Services Framework” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
21 Feb 2025, 17:24 GMT
Last source update
24 Dec 2025, 17:18 GMT
Award evaluation window
24 Apr 2025 – …
Authority reference
DN2761
FTS notice number
2025/S 000-086191
Classification (CPV)
Building and facilities management servicesComputer facilities management servicesFire-prevention installation worksHorticultural servicesLandscape gardening servicesMechanical and electrical engineering servicesRepair and maintenance of plantRepair and maintenance services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-04e777 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Participating Authorities The following Contracting Authorities are entitled to place Orders: * Central and North West London NHS Trust (CNWL) * National Health Service (NHS) bodies in London and the Home Counties, including but not limited to: ‒ (i) Acute trusts (as listed at: http://www.nhs.uk/servicedirectories/pages/acutetrustlisting.aspx); ‒ (ii) Health and care trusts (as listed at: http://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx); ‒ (iii) Mental health trusts (as listed at: http://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspx); ‒ (iv) Clinical commissioning groups (as listed at: http://www.nhs.uk/ServiceDirectories/Pages/CCGListing.aspx); ‒ (v) Ambulance trusts (as listed at: http://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx); ‒ (vi) Area teams (as listed at: http://www.nhs.uk/ServiceDirectories/Pages/AreaTeamListing.aspx); ‒ (vii) Special health authorities (http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx); * Social enterprises undertaking some or all of the previous service provider functions of contracting authorities in relation to health and/or social care services; * Any existing or future established Integrated Care Systems, bringing together CCGs/provider groups to bring together packages of healthcare. For the avoidance of doubt, any successor bodies of any of the above entities shall be entitled to place Orders and shall be deemed Participating Authorities for the purposes of this Framework Agreement. Applicants should note that, under the Framework Agreement, no organisation that is entitled to call off shall be under any obligation to do so neither does the NHS trust in question have the automatic right to do so without direct permission from QTS / Central and North West London NHS Foundation Trust.

How it was run

Official notice
Run through: mytenders · Who buys & how to bid on myTenders
Supplier login requiredLanguage: EN
Access & registration note: Free publication showcase; bidding happens on buyer portals
Appointment period ends
24 Apr 2025, 14:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
24 Apr 2025, 14:30 BST
Detailed submission instructions & authority contactsFrom official release

www.mytenders.co.uk ↗

Timeline

24 Apr 2025 → 24 Dec 2025 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    24 Apr 2025, 14:00 BST
  2. Bids opened
    24 Apr 2025, 14:30 BST
  3. Notice published300 days ago
    24 Dec 2025, 17:18 GMT

Notice history

3 events · 3 releases on Find a Tender · since 3 Mar 2025
  1. Buyer details updated
    3 Mar 2025, 17:33 GMT
  2. Status changed to complete
    24 Dec 2025, 17:18 GMT
  3. Buyer details updated
    24 Dec 2025, 17:18 GMT
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—Classification1.3——

Tenders or requests to participate must be submitted electronically via https://supplierlive.proactisp2p.com/Account/Login?cid=QTS

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 32admitted to the panel · see the list ↓
Bids received 1919 from SMEs · busiest of 6 lots
Contracts signed 20latest 24 Dec 2025

47 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 20 of these contracts carry the same published figure, £5,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Building Maintenance

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Building Maintenance

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Building Maintenance

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Building Maintenance

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Building Maintenance

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Building Maintenance

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Building Maintenance

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Building Maintenance

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Building Maintenance

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Building Maintenance

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Mechanical & Electrical Systems

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Mechanical & Electrical

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Mechanical & Electrical Systems

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Mechanical & Electrical Systems

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Mechanical & Electrical Systems

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Mechanical & Electrical Systems

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Mechanical & Electrical Systems

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Contract 086191-2025-27

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Mechanical & Electrical Systems

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

  • Mechanical & Electrical Services

    Signed
    24 Dec 2025
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Building Maintenance19bids · 19 electronic19——
2 · Mechanical and Electrical Systems16bids · 16 electronic16——
3 · Grounds and Garden Maintenance2bids———
4 · Gas and Oil Services2bids———
5 · Fire and Security9bids———
6 · Other1bids———

Contracting authority & participating public bodies

2 public bodies on the notice

Quality Trusted Solutions

Contracting authorityCentral GovernmentBody governed by public lawHealth First Floor, 350 Euston Road, London, London, NWI 3AXContact name, email, phone

Consortium members and other public bodies

  • Quality Trusted Solutions LLPContracting authorityBody governed by public lawHealth London, LondonContact name, email, phone

Framework contractors & participating bidders

45 commercial parties on the notice
Show 35 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria