PfH - Responsive Repairs, Disrepair Works and Void Services

Authority: Procurement for Housing (Public body)·Consortium: 2 public authorities

Framework agreement11 lotsWorksOpen procedureAbove thresholdSME suitableVCSE suitable

Sectors: Petroleum products, fuel, electricity and other sources of energy (09)Chemical products (24)Electrical machinery, apparatus, equipment and consumables; lighting (31)

+10 more

Security, fire-fighting, police and defence equipment (35)Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products (39)Construction Materials & Prefab (44)Construction & Civil Engineering (45)Repair & Maintenance (50)Public utilities (65)Architecture & Engineering (71)Agricultural, forestry, horticultural, aquacultural and apicultural services (77)Business Services & Consultancy (79)Cleaning & Environmental Services (90)

Delivery: UK

Framework ceiling (notional)£725,000,000total for 11 lots · framework ceiling, not attributable revenue · 1 value update

Submissions closed 12 Jan 2026awarded 15 Jul 2026

Award (standstill) to Axis Europe +30 more11 awards

Framework period 3 yrsends 23 Feb 2029 · up to 23 Feb 2030 with extensions · starts 24 Feb 2026

What is being bought11 lots · detail below

Published requirement description

Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation

(NHF), Chartered Institute of Housing (CIH) and HouseMark. Collectively our Members

manage more than 90% of UK' social housing stock, with PfH helping them to achieve

efficiency savings using a wide range of services including framework agreements,

dynamic purchasing systems, spend analyses, strategy reviews, consolidated billing and comprehensive reporting. PfH is a contracting authority under section 2 of the

Procurement Act 2023 and a centralised procurement authority under section 1(4) of that Act.

Please refer to www.pfh.co.uk ↗ for additional information.

PfH is administered by Inprova Limited and is headquartered in the North West of

England with over 20 years of expertise and experience offering a complete procurement solutions package across outsourcing, technology and consultancy. By integrating procurement services and technology, Inprova operates as a delivery partner, supporting business performance improvement for the public sector.

PfH is seeking suitably qualified and experienced suppliers to join the framework for

Responsive Repairs, Disrepair Works and Void Services. The framework will cover

Responsive Repairs and Void Property Refurbishment, Void Property Refurbishment,

Responsive Repairs, Disrepair Works, Void Property Cleaning & Clearing, Security

Services, Pest Control and associated services.

CPV: Building completion work · Building installation work · Cladding works · Construction structures and materials; auxiliary products to construction (except electric apparatus) · Construction work · Construction work for buildings relating to education and research · Construction work for buildings relating to health and social services, for crematoriums and public conveniences · Construction-related services · Dismantling works for security installations · Electrical materials · Electricity, heating, solar and nuclear energy · Energy-efficiency consultancy services · +22 more

How this framework works

From the published notice

Type: Open framework
Call-offs: call-offs may be awarded directly or by further competition
Bids received: 37 bids on the busiest of 11 lots · 75 suppliers appointed
Framework period: 3 yrs · up to 4 yrs from 24 Feb 2026
Supplier levy on call-offs (max %): 2% of call-off value · this should be 2.6% (not able to select 2.6% in the box above)

Who may buy through it

This Framework Agreement may be used by all current members of PfH at the time of the FTS notice and those contracting authorities that become a member of PfH during the period of the Framework Agreement. This includes all contracting authorities across England, Wales, Scotland and Northern Ireland listed on the following page of the PfH website:

procurementforhousing.co.uk/permissible-users/ ↗

This includes registered providers of social housing; registered social landlords; the Northern Ireland Housing Executive; public authorities; local authorities; ALMOs; central government departments; schools, colleges, universities and other education establishments; hospital trusts, ambulance services and other NHS organisations and services; fire and rescue, police and other emergency services; passenger transport services; charities and other third sector organisations and any wholly owned subsidiaries of the above organisations. See paragraph 1.3.5 of Document 1 of the tender pack.

Published description of the framework

The purpose of this Framework Agreement is to provide a compliant and flexible route to market for members of PfH across England, Wales, Scotland, and Northern Ireland, as well as other public bodies permitted to use the Framework Agreement, who require services within the scope of Responsive Repairs, Disrepair Works and Void Services.

Once awarded, PfH members and eligible users will be able to place call-off contracts directly with successful framework suppliers.

The Direct Award Process may be used where criteria required under PA23 are satisfied.
Or where the Customer prefers, the Competitive Selection Process as permitted under PA23 is followed.
For Below Threshold Contracts, these conditions are not mandatory. The Customer may choose to apply them or instead select the most suitable process based on an objective assessment of which approach best delivers value for money in line with their requirements.

Each PfH member will enter into a direct contractual relationship with the appointed supplier for their call-off contract.

Call-off contract durations are expected to range from an expected minimum of 12 months up to a maximum of four years or may be project-specific. PfH members are free to determine the most appropriate contract length to meet their requirements. Framework pricing will be available as an indication of what is anticipated under the framework and bespoke pricing will be provided as determined by the member's requirements.

Lots and requirements (11)Procurement structure

11 lots · all with a published value · same evaluation weights on every lot

Every one of these 3 lots carries the same published figure, £100,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Responsive Repairs and Void Property Refurbishment (Value Band 1 - £0 - £1.5m)AwardedRenewal 3 yrsSMEVCSEPublished value£50,000,000

Works solution to procure responsive repairs and void property refurbishment solutions. PfH intends to award places on the framework under this lot to five suppliers per region and eight suppliers per London region but reserves the right to award to greater or fewer dependant on the bids received.

Contract period: 24 Feb 2026 – 23 Feb 2029 (3 yrs) · up to 23 Feb 2030 with extensionsValue: £50,000,000 exc. VAT · £60,000,000 inc. VAT

Delivery: UKEligibility: SME eligibleVCSE eligible