Official UK procurement notice
Provision of Travel Management Services
Authority: Waythrough (Public body)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionA fully or semi-integrated solution that offers affordable hotel and travel management system that can be used by the whole organisation.
- Not divided into lots: NEPO considered the use of lots as part of its options appraisal but concluded that this was not appropriate. Travel Management Services require an integrated, end-to-end solution, including booking, account management, reporting and traveller support. Disaggregation of services would increase contractual and operational complexity, dilute accountability and introduce service and continuity risks. A single-lot framework enables efficient contract management, consistent service delivery and value for money.
- The authority expects to re-tender this requirement around 1 May 2029, 23:59 BST.
CPV: Business travel services · Travel management services · Travel services
How this framework works
From the published notice- Type
- Open framework
- Call-offs
- call-offs are awarded directly to appointed suppliers, without further competition
- Places
- up to 1 suppliers · 4 bids received (4.0 per place) · 1 appointed (full)
- Framework period
4 yrs · up to 6 yrs from 1 Aug 2026, In accordance with Section 47(2) of the Procurement Act, NEPO considers that the nature of the services to be delivered under this Framework may require a longer duration than 48 months. The introduction of Emergency Accommodation services, in response to escalating pressures on Councils statutory obligations and duty of care for vulnerable individuals, requires greater collaboration and strategic partnership to develop an effective, value focused provision with the appointed supplier.
- Buyer regions
- UK
- Supplier levy on call-offs (max %)
1% of call-off value · NEPO operates a contract rebate arrangement whereby Suppliers are asked to repay NEPO a set percentage of each invoice in respect of orders placed by NEPO or any Contracting Authority accessing the Framework. The maximum rebate taken by NEPO against the value of awarded contracts will not exceed 1.0%.
Who may buy through it
NEPO is a Centralised Procurement Authority as defined in the Procurement Act 2023 (PA23). NEPO may provide central purchasing activity on behalf of Contracting Authorities.
The agreement will be available for use by NEPO Member Authorities found here www.nepo.org/about ↗ & all current & future Associate Members. Current Associate Members are listed here, NEPO website: www.nepo.org/associate-membership ↗. NEPO intends to make the resulting agreement available for use by all Contracting Authorities throughout all administrative regions of the UK (as defined by the Procurement
Act 2023) including but not limited to: Government Departments & their Agencies, Non-Departmental Public Bodies, Central Government, NHS Bodies, Local Authorities, Emergency Services, Coastguard Emergency Services, Educational Establishments,
Registered Social Landlords and Registered Charities.
A permissible users list available at: www.nepo.org/associate-membership… ↗
Published description of the framework
The successful Tenderer will enter into a Framework Agreement (NEPO507 Travel Management Services) with NEPO. This Framework will be made accessible to NEPO Member Authorities and Associate Members through individual Call‑Off contracts. NEPO will establish overarching terms and conditions that set out the core principles and requirements of the Framework.
Pricing will be determined through the tender process and evaluated against the published award criteria and associated weightings. All Tenderers will be assessed accordingly. Pricing submitted as part of this Framework will apply to requirements nationally.
Pricing will be fixed from the commencement of the Framework. Framework commencement will be considered from the issue of the Award Letter to the successful Tenderer following the Standstill period ("Effective Date").
- Travel Management Services · Sunderland City Council · 6 Oct 2026
- Business Travel Services · The Police and Crime Commissioner for Warwickshire · 30 Sept 2026
- WMFS Corporate Travel Service · West Midlands Fire and Rescue Authority · 12 Aug 2026
- Travel Desk Services · Police And Crime Commissioner For Durham · 11 Aug 2026
Notices that name this framework as their framework in the official record. Many call-offs are never published, so this is a floor, not utilisation.
The lotProcurement structure
single lot · value publishedLot #1For the organisation to have a fully integrated or semi-integrated travel management…AwardedRenewalPublished value£2,000,000,000
For the organisation to have a fully integrated or semi-integrated travel management company. This would provide users with a self-service online booking tool for booking hotels, and other travel services such as train, venue booking, short term car hire/rental simultaneously in one place.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 60.00%
- Price: 40.00%
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
- “Provision of Travel Management Services” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use the vehicle
- NEPO is a Centralised Procurement Authority as defined in the Procurement Act 2023 (PA23). NEPO may provide central purchasing activity on behalf of Contracting Authorities. The agreement will be available for use by NEPO Member Authorities found here https://www.nepo.org/about & all current & future Associate Members. Current Associate Members are listed here, NEPO website: https://www.nepo.org/associate-membership. NEPO intends to make the resulting agreement available for use by all Contracting Authorities throughout all administrative regions of the UK (as defined by the Procurement Act 2023) including but not limited to: Government Departments & their Agencies, Non-Departmental Public Bodies, Central Government, NHS Bodies, Local Authorities, Emergency Services, Coastguard Emergency Services, Educational Establishments, Registered Social Landlords and Registered Charities. A permissible users list available at: http://www.nepo.org/associate-membership/permissible-users
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 1 May 2029
- First published
- 24 Jul 2025, 14:21 BST
- Last source update
- 21 Aug 2026, 11:18 BST
- Award evaluation window
- Submission end – 9 May 2026
- Authority reference
CA17398 - WT-2025-FIN-004- FTS notice number
2026/S 000-010910- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-056581Find a Tender
How it was run
Official notice- Appointment period ends
- 13 Mar 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
- Supplier levy on call-offs (max %)
call-off levy · 1% of call-off value · NEPO operates a contract rebate arrangement whereby Suppliers are asked to repay NEPO a set percentage of each invoice in respect of orders placed by NEPO or any Contracting Authority accessing the Framework. The maximum rebate taken by NEPO against the value of awarded contracts will not exceed 1.0%.
NEPO intends to publish an Invitation to Tender via the Open eTendering system. Suppliers wishing to be considered for this Framework must register their expression of interest and submit a tender through the Open eTendering system at open-uk.org ↗
Tenders must be submitted via the link above. Submissions via email or post will not be accepted.
Guidance for how to create an account, search for opportunities and respond is included within the Suppliers Hub. If you require further support please email [email protected]
Timeline
24 Jul 2025 → 21 Aug 2026 · 9 dates- Planning notice published24 Jul 2025, 14:21 BST
- Market engagement7 Aug 2025, 23:59 BST
NEPO intend to publish a preliminary market engagement questionnaire via Open e-Tendering system (www.open-uk.org ↗). The questionnaire responses will help NEPO design the framework by providing the level of market interest and provide insight from suppliers on the shaping of the future provision.
The questionnaire will be made accessible via the Open e-Tendering system on 24th July 2025 with a submission deadline of 12:00 on 7th August 2025.
Suppliers wishing to access and complete the questionnaire must first register on the e-Tendering system using the following link www.open-uk.org ↗
For guidance on how to create an account or submit your questionnaire response through Open, please visit www.open-hub.org/training ↗ to access the available Training Guides.
If you need technical assistance from the Open Support team, this can be requested via [email protected]. PLEASE NOTE: Open is accessible 24/7 however, technical support is available Monday to Thursday 08:30 - 17:00 and Friday 08:30 - 16:30.
NEPO intend to hold meetings with interested suppliers via Microsoft Teams on 18th - 20th August 2025. A presentation will be given by NEPO and there will be an opportunity to ask questions in the session. Time slots will be provided to those whom express an interest in attending a session by contacting [email protected].
Attendance at the Microsoft Teams meeting is optional and does not provide suppliers with an advantage in any future related procurement.
Attendance also does not constitute as an intention to tender for any future related procurement.
Please note the above information may be subject to change and is indicative only.
- Tender notice published252 days ago6 Feb 2026, 12:26 GMT
- Admission / appointment period ends217 days ago · period end, not a bid countdown13 Mar 2026, 12:00 GMT
- Award decision expected by159 days ago9 May 2026, 23:59 BST
- Assessment summaries sent149 days ago20 May 2026, 00:00 BST
- Standstill ends134 days ago3 Jun 2026, 23:59 BST
- Contract starts76 days ago1 Aug 2026, 00:00 BST
- Latest notice published56 days ago21 Aug 2026, 11:18 BST
Notice history
11 events · 5 releases on Find a Tender · since 24 Jul 2025- Preliminary market engagement notice published24 Jul 2025, 14:21 BSTUK2
- Tender notice published6 Feb 2026, 12:26 GMTUK4
- Published value updated to £2,000,000,0006 Feb 2026, 12:26 GMTwas £1,000,000,000
- Status changed to active6 Feb 2026, 12:26 GMT
- Procurement method changed6 Feb 2026, 12:26 GMT
- Deadline published: 13 Mar 2026, 12:00 GMT6 Feb 2026, 12:26 GMT
- Contract award notice published20 May 2026, 14:13 BSTUK6
- Status changed to complete20 May 2026, 14:13 BST
- Contract signature expected4 Jun 2026, 23:59 BSTscheduled
- Contract details notice published5 Aug 2026, 10:15 BSTUK7
- Buyer details updated21 Aug 2026, 11:18 BST
Routine re-releases (5)
- 2026-02: 1 release · 6 Feb 2026
- 2025-07: 1 release · 24 Jul 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| TravelPerk UK IRL LimitedNEPO507 Travel Management Services1 Aug 2026 – 31 Jul 2030 · up to 31 Jul 2032Extensions: 2 x 12 month extensions are available. Extensions will subject to an options appraisal and review 12 months prior to the end date of the Framework, inclusive of any extensions taken. NEPO reserves the right to take up or disregard any available extension at its discretion. | £2,000,000,000 | 20 May 2026 | Awarded |
Contracts
Provision of Travel Management Services
- Signed
- 21 Aug 2026
- Value
- £500,000
- Period
- … – 31 Jul 2030
- Status
- active
NEPO507 Travel Management Services · TravelPerk UK IRL Limited
- Signed
- 20 May 2026
- Value
- £2,000,000,000
- Period
- 1 Aug 2026 – 31 Jul 2030 · up to 31 Jul 2032 with extensions
- Status
- active
- Extensions
- 2 x 12 month extensions are available. Extensions will subject to an options appraisal and review 12 months prior to the end date of the Framework, inclusive of any extensions taken. NEPO reserves the right to take up or disregard any available extension at its discretion.
3 agreed KPIs: Supply of Management Information · Supply of Performance Management Data · User Satisfaction (NPS)
- Supply of Management Information
- Supply of Performance Management Data
- User Satisfaction (NPS)
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4final-stage tenders · 1 at stage one | 1 | 0 | — |
Who bid
- wonPERK UK LIMITED · West Midlands
- did not winBOOK-O-TEL LIMITEDSME · West Midlands
- did not winCORPORATE TRAVEL MANAGEMENT (NORTH) LIMITED · Yorkshire and the Humber
- did not winWORLD TRAVEL CENTRE LIMITED · Northern Ireland
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- The Association of North East Councils Limited (NEPO)Contracting authorityPublic authority - sub-central government
Dispute resolution & review bodies
- Waythrough (previuosly Humankind CharityMediation bodyReview bodyReview contact point
Framework contractors & participating bidders
5 commercial parties on the notice · 2 awarded- BOOK-O-TEL LIMITEDBidder / tenderer
- CORPORATE TRAVEL MANAGEMENT (NORTH) LIMITEDBidder / tenderer
- PERK UK LIMITEDFramework contractor
- TravelPerk UK IRL LimitedFramework contractor
- WORLD TRAVEL CENTRE LIMITEDBidder / tenderer
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender