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planningFind a Tender · planning

Legacy Infrastructure Support

Buyer: Transport for London →

BuyerTransport for London
Statusplanning
DeadlineNot published
ValueValue not published
Published14 Jul 2026

What is being bought

Transport for London (TfL) is seeking a specialist support partner to provide 24x7x365 break-fix support and technical expertise for a portfolio of legacy infrastructure technologies that are no longer fully supported by their original vendors. The current estate includes legacy versions of Microsoft Windows Server, SQL Server, Oracle, Solaris and Red Hat platforms. The requirement covers operational support, incident management, service desk provision, escalation management, reporting, cybersecurity compliance, risk management and support for the eventual migration of services to modern supported platforms. TfL requires a service that can scale as the legacy estate changes over time. Suppliers must demonstrate robust operational processes, the ability to mitigate risks associated with unsupported technologies, and commercial flexibility through both managed service and consumption-based support models. TfL is seeking to understand market capability, delivery approaches, commercial structures, and innovation in supporting critical legacy infrastructure within a highly regulated operational environment.

Delivery location

UKC, GB · UKD, GB · UKE, GB · UKF, GB · UKG, GB · UKH, GB · UKI, GB · UKJ, GB · UKK, GB

Categories

Information systems and servers 48800000Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment 50300000Hardware consultancy services 72100000

Lot details

Lot 1

No lot description published.

Statusplanning
Contract periodFrom 13 Jul 2027 to 12 Jul 2031

What is included

ItemCategoryQuantity
1Information systems and servers, Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment, Hardware consultancy servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Information systems and servers (48800000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 485,1311 median · 8.9 average (1,852 of 5,131 with a bid count)1.7 average (2,127 of 5,131 with named award suppliers)Not published
Same buyer9Not publishedNot publishedNot published
Delivery region: UKC2551 median · 6.3 average (97 of 255 with a bid count)1.7 average (115 of 255 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetValue not published
No-engagement rationaleNot published
Planning documents1
Planning milestones1
MilestoneTypeDueStatus
We are seeking market input to determine our procurement route and strategy. Please contact LEGACYINFRASTRUCTURESUPPORT@tfl.gov.uk to register your interest and receive more information.engagement7 Aug 2026scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06cac6
Latest release ID066188-2026
Latest release timestampTue Jul 14 2026 12:35:19 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanning
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
14 Jul 2026planning066188-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "066188-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-07-14T13:35:19+01:00",
  "ocid": "ocds-h6vhtk-06cac6",
  "buyer": {
    "id": "GB-PPON-PHMT-6197-NWNZ",
    "name": "Transport for London"
  },
  "tender": {
    "id": "ocds-h6vhtk-06cac6",
    "lots": [
      {
        "id": "1",
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          "endDate": "2031-07-12T23:59:59+01:00",
          "startDate": "2027-07-13T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKD",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKE",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKF",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKG",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKH",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKI",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKJ",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48800000",
            "scheme": "CPV",
            "description": "Information systems and servers"
          },
          {
            "id": "50300000",
            "scheme": "CPV",
            "description": "Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment"
          },
          {
            "id": "72100000",
            "scheme": "CPV",
            "description": "Hardware consultancy services"
          }
        ]
      }
    ],
    "title": "Legacy Infrastructure Support",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Transport for London (TfL) is seeking a specialist support partner to provide 24x7x365 break-fix support and technical expertise for a portfolio of legacy infrastructure technologies that are no longer fully supported by their original vendors. The current estate includes legacy versions of Microsoft Windows Server, SQL Server, Oracle, Solaris and Red Hat platforms. The requirement covers operational support, incident management, service desk provision, escalation management, reporting, cybersecurity compliance, risk management and support for the eventual migration of services to modern supported platforms.  \nTfL requires a service that can scale as the legacy estate changes over time. Suppliers must demonstrate robust operational processes, the ability to mitigate risks associated with unsupported technologies, and commercial flexibility through both managed service and consumption-based support models. TfL is seeking to understand market capability, delivery approaches, commercial structures, and innovation in supporting critical legacy infrastructure within a highly regulated operational environment.",
    "communication": {
      "futureNoticeDate": "2026-09-08T23:59:59+01:00"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PHMT-6197-NWNZ",
      "name": "Transport for London",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI41",
        "country": "GB",
        "locality": "London",
        "postalCode": "E20 1JN",
        "countryName": "United Kingdom",
        "streetAddress": "5 Endeavour Square"
      },
      "details": {
        "classifications": [
          {
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE",
            "description": "Public undertaking"
          }
        ]
      },
      "identifier": {
        "id": "PHMT-6197-NWNZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "BSFAribaAdministration@tfl.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "066188-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/066188-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-07-14T13:35:19+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-08-07T23:59:59+01:00",
        "description": "We are seeking market input to determine our procurement route and strategy.\nPlease contact LEGACYINFRASTRUCTURESUPPORT@tfl.gov.uk to register your interest and receive more information."
      }
    ]
  },
  "initiationType": "tender"
}
Complete JSON history (1 releases)
14 Jul 2026 · 066188-2026 · planning
{
  "id": "066188-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-07-14T13:35:19+01:00",
  "ocid": "ocds-h6vhtk-06cac6",
  "buyer": {
    "id": "GB-PPON-PHMT-6197-NWNZ",
    "name": "Transport for London"
  },
  "tender": {
    "id": "ocds-h6vhtk-06cac6",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "contractPeriod": {
          "endDate": "2031-07-12T23:59:59+01:00",
          "startDate": "2027-07-13T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKD",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKE",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKF",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKG",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKH",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKI",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKJ",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48800000",
            "scheme": "CPV",
            "description": "Information systems and servers"
          },
          {
            "id": "50300000",
            "scheme": "CPV",
            "description": "Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment"
          },
          {
            "id": "72100000",
            "scheme": "CPV",
            "description": "Hardware consultancy services"
          }
        ]
      }
    ],
    "title": "Legacy Infrastructure Support",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Transport for London (TfL) is seeking a specialist support partner to provide 24x7x365 break-fix support and technical expertise for a portfolio of legacy infrastructure technologies that are no longer fully supported by their original vendors. The current estate includes legacy versions of Microsoft Windows Server, SQL Server, Oracle, Solaris and Red Hat platforms. The requirement covers operational support, incident management, service desk provision, escalation management, reporting, cybersecurity compliance, risk management and support for the eventual migration of services to modern supported platforms.  \nTfL requires a service that can scale as the legacy estate changes over time. Suppliers must demonstrate robust operational processes, the ability to mitigate risks associated with unsupported technologies, and commercial flexibility through both managed service and consumption-based support models. TfL is seeking to understand market capability, delivery approaches, commercial structures, and innovation in supporting critical legacy infrastructure within a highly regulated operational environment.",
    "communication": {
      "futureNoticeDate": "2026-09-08T23:59:59+01:00"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PHMT-6197-NWNZ",
      "name": "Transport for London",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI41",
        "country": "GB",
        "locality": "London",
        "postalCode": "E20 1JN",
        "countryName": "United Kingdom",
        "streetAddress": "5 Endeavour Square"
      },
      "details": {
        "classifications": [
          {
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE",
            "description": "Public undertaking"
          }
        ]
      },
      "identifier": {
        "id": "PHMT-6197-NWNZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "BSFAribaAdministration@tfl.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "066188-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/066188-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-07-14T13:35:19+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-08-07T23:59:59+01:00",
        "description": "We are seeking market input to determine our procurement route and strategy.\nPlease contact LEGACYINFRASTRUCTURESUPPORT@tfl.gov.uk to register your interest and receive more information."
      }
    ]
  },
  "initiationType": "tender"
}