This notice announces an administrative change to an existing contract or market (a contract change notice). No new tender or admission is opened here; see the linked notices below for the original opportunity.
Official UK procurement notice
Elmbridge, Mole Valley, Surrey Heath and Woking Joint Waste Collection and Street Cleaning Services Contract
Authority: Elmbridge Borough Council (Local council)·On behalf of: EUNOMIA RESEARCH & CONSULTING LIMITED
Sectors: Cleaning & Environmental Services (90) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)
Published estimate£600,000,000≈ £86m / year · £720,000,000 inc. VAT · 1 value update12.2% below published estimate
Submissions closed 29 Aug 2025awarded 3 Aug 2026
Awarded to VEOLIA ES (UK) LIMITED
Contract term 7 yrsends 5 Jun 2034 · up to 6 Jun 2048 with extensions · starts 6 Jun 2027
What is being bought
Published requirement descriptionElmbridge Borough Council, Mole Valley District Council, Surrey Heath Borough Council, and Woking Borough Council have awarded a contract for their Joint Waste Collection and Street Cleaning Services services, following a competitive flexible procedure.
- How the procedure runs: This Tender Notice relates to the award of a public contract through a Competitive Flexible Procedure in accordance with section 20(1) and 20(2)(b) of the Procurement Act 2023 ('PA 2023'). For a description of the process to be followed, including conditions of participation to be applied in the selection of suppliers, the process for submitting initial and final tenders (including dialogue sessions), and award criteria and assessment methodology, refer to the associated tender documents made available together with this Notice. The associated tender documents include the 'Procurement Specific Questionnaire' and accompanying instructions, and the draft 'Assessment Methodology'. The Contracting Authority reserves its right to rely on section 24 PA 2023 to refine award criteria as part of the competitive flexible procedure. Refinements to the award criteria may include but are not limited to: • refining award criteria weightings • adding sub-criteria or more detail to the sub-criteria (relevant to the existing main criteria). In addition, the Contracting Authority may also rely on section 31 PA 2023 to modify the terms of the procurement as set out in this tender notice or the associated tender documents.
CPV: Refuse collection services · Refuse recycling services · Refuse transport services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£600,000,000
90511000 Refuse collection services90512000 Refuse transport services90514000 Refuse recycling services
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
Please refer to the Procurement Specific Questionnaire (PSQ) and accompanying instructions for the full conditions of participation requirements.
- Technical & professional ability
Please refer to the Procurement Specific Questionnaire (PSQ) and accompanying instructions for the full conditions of participation requirements.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published sub-criteria (3)
- Technical / Quality: 45%
- Commercial: 45%
- Social Value: 10%
Published award criteria (3)
- Technical / Quality: The Award Criteria (including sub-criteria) are more fully set out in the draft Assessment Methodology which forms part of the associated tender documents.
- Commercial: The Award Criteria (including sub-criteria) are more fully set out in the draft Assessment Methodology which forms part of the associated tender documents.
- Social Value: The Award Criteria (including sub-criteria) are more fully set out in the draft Assessment Methodology which forms part of the associated tender documents.
Conditions of participation2
- Economic & financial standing
Please refer to the Procurement Specific Questionnaire (PSQ) and accompanying instructions for the full conditions of participation requirements.
- Technical & professional ability
Please refer to the Procurement Specific Questionnaire (PSQ) and accompanying instructions for the full conditions of participation requirements.
What this means for your bid
- Price carries 45 of 100 points: a 10% discount moves about 4.5 points. Quality carries 45 of 100: the paper moves it further than the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Administrative change
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 11 Mar 2025, 14:12 GMT
- Last source update
- 12 Oct 2026, 12:57 BST
- Award evaluation window
- Submission end – 4 Jun 2026
- Authority reference
C0175- FTS notice number
2025/S 000-045415- Latest notice
- Contract change notice (UK10)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04eb94Find a Tender
- How it runs
This Tender Notice relates to the award of a public contract through a Competitive Flexible Procedure in accordance with section 20(1) and 20(2)(b) of the Procurement Act 2023 ('PA 2023').
For a description of the process to be followed, including conditions of participation to be applied in the selection of suppliers, the process for submitting initial and final tenders (including dialogue sessions), and award criteria and assessment methodology, refer to the associated tender documents made available together with this Notice. The associated tender documents include the 'Procurement Specific Questionnaire' and accompanying instructions, and the draft 'Assessment Methodology'.
The Contracting Authority reserves its right to rely on section 24 PA 2023 to refine award criteria as part of the competitive flexible procedure. Refinements to the award criteria may include but are not limited to:
- refining award criteria weightings
- adding sub-criteria or more detail to the sub-criteria (relevant to the existing main criteria).
In addition, the Contracting Authority may also rely on section 31 PA 2023 to modify the terms of the procurement as set out in this tender notice or the associated tender documents.
How it was run
Official noticeRun through: Atamis Health Family Portal · Who buys & how to bid on Atamis
- Requests to participate (first stage)
- 29 Aug 2025, 12:00 BST
- Submission deadline
- 29 Aug 2025, 12:00 BST
- Clarification deadline
- 18 Aug 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
The full tender documents are available for unrestricted and full direct access, free of charge at:
Timeline
11 Mar 2025 → 6 Jun 2027 · 11 dates- Planning notice published11 Mar 2025, 14:12 GMT
- Market engagement11 Apr 2025, 23:59 BST
Preliminary Market Engagement sessions will be held during the last week of March and first two weeks of April 2025 at the Elmbridge Borough Council Civic Centre.
- Next notice expected14 May 2025, 23:59 BST
- Tender notice published1 Aug 2025, 18:04 BST
- Clarification questions by18 Aug 2025, 12:00 BST
- Submission deadline29 Aug 2025, 12:00 BST
- Award decision expected by133 days ago4 Jun 2026, 23:59 BST
- Assessment summaries sent74 days ago3 Aug 2026, 00:00 BST
- Standstill ends63 days ago13 Aug 2026, 23:59 BST
- Latest notice published4 days ago12 Oct 2026, 12:57 BST
- Today16 Oct 2026
- Contract startsin 233 days6 Jun 2027, 00:00 BST
Notice history
11 events · 6 releases on Find a Tender · since 11 Mar 2025- Preliminary market engagement notice published11 Mar 2025, 14:12 GMTUK2
- Preliminary market engagement notice published11 Mar 2025, 14:26 GMTUK2
- Tender notice published1 Aug 2025, 18:04 BSTUK4
- Published value published: £600,000,0001 Aug 2025, 18:04 BST
- Status changed to active1 Aug 2025, 18:04 BST
- Procurement method changed1 Aug 2025, 18:04 BST
- Contract award notice published3 Aug 2026, 11:23 BSTUK6
- Status changed to complete3 Aug 2026, 11:23 BST
- Contract signature expected14 Aug 2026, 23:59 BSTscheduled
- Contract details notice published28 Sept 2026, 13:28 BSTUK7
- Contract change notice published12 Oct 2026, 12:57 BSTUK10
Published amendments (1)
Contract location amended from England to South East England
Routine re-releases (6)
- 2025-08: 1 release · 1 Aug 2025
- 2025-03: 2 releases · 11 Mar 2025, 11 Mar 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £526,947,7181 award exc. VAT
Bids received 3
Named bidders 3published on the award notice
Contracts signed 1latest 28 Aug 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| VEOLIA ES (UK) LIMITED6 Jun 2027 – 3 Jun 2034 · up to 6 Jun 2048Extensions: Possible extensions to 05 June 2041 and 05 June 2048 21 years Description of possible extensions: This contract is for an initial term of 7 years with options to extend by two additional periods of seven years (7+7+7). · Options: Anticipated Changes: There are a number of Services which the Authority may wish to implement during the Contract Period: • Bring sites dry recycling collections; • Nappies and absorbent hygiene products collection service; • Service users' contact management service - for Mole Valley only; • Three-weekly residual waste collection service. • Surrey Heath depot works • Esher depot | £526,947,718 | 3 Aug 2026 | Awarded |
Contracts
Joint Contract For Recycling And Waste Collection And Street Cleaning Services · VEOLIA ES (UK) LIMITED
- Signed
- 28 Aug 2026
- Value
- £526,947,718
- Period
- 28 Aug 2026 – 5 Jun 2034 · up to 6 Jun 2048 with extensions
- Status
- active
- Extensions
- Initial 7 year term + 2 x optional 7 year extensions
- Options
- Anticipated Changes: There are a number of Services which the Authority may wish to implement during the Contract Period: • Bring sites dry recycling collections; • Nappies and absorbent hygiene products collection service; • Service users' contact management service - for Mole Valley only; • Three-weekly residual waste collection service. • Surrey Heath depot works • Esher depot
- Change 28 Aug 2026 This notice does not describe a modification of the contract. Instead this notice is being used as an addendum to contract detail notice. This notice has a copy of the redacted contract included, which is a requirement of the Procurement Act. Find a Tender service currently doesn't have the functionality to edit the notices to attach the contract to the UK7 that this notice is linked to.
20 agreed KPIs: Missed Collection · Garden Waste Missed Collection · Missed Assisted Collection …
- Missed Collection, Any Missed Collection of the contents of one or more Containers (other than an Assisted Collection or a Bulky Waste collection) not made by the Service Provider from the relevant Household or Other Non- Domestic Sources where the Service User had correctly presented the correct Container(s), the Service User's waste is accessible for collection from the relevant agreed Collection Point, where an Exception has not been reported and the service user reports the missed collection within 2 working days of their Scheduled Collection. This acknowledges the following distinct waste streams as separate types of Missed Collection: Residual Waste, Dry Recycling, Food Waste.
- Garden Waste Missed Collection, Any scheduled Garden Waste Collection not made by the Service Provider from the relevant Household or Other Non-Domestic Sources where the Service User had correctly presented the correct Container(s), the Service User's waste is accessible for collection from the relevant agreed Collection Point, where an Exception has not been reported and the service user reports the missed collection within 2 working days of their Scheduled Collection.
- Missed Assisted Collection, Any scheduled Assisted Collection not made by the Service Provider from the relevant Household or Other Non-Domestic Sources , where the Service User had correctly presented the correct Container(s) and the Service User's waste is accessible for collection from the relevant agreed Collection Point where an Exception has not been reported and the service user reports the missed collection within 2 working days of their Scheduled Collection.
- Missed Collection Not Rectified, A Reported Missed Collection which is not rectified by 18:00 on the Working Day following the report.
- Repeat Missed Collection, Any Missed Collection that relates to a Household or other Non-Domestic Sources (as the case may be) to which a Missed Collection of any distinct waste stream, whether that be on the same scheduled day or otherwise, occurs twice or more in any rolling eight week period commencing from the last Missed Collection.
- Repeat Missed Assisted Collection, Any Missed Assisted Collection that relates to a Household to which a Missed Assisted Collection of any distinct waste stream, whether that be on the same scheduled day or otherwise, occurs twice or more in any rolling eight week period commencing from the last Missed Collection or more than three times in any fifty-two week period.
- Missed Bulky Waste Collection, Any scheduled Bulky Waste Collection not made by the Service Provider where an Exception has not been reported.
- Missed Batteries, WEEE and Textiles (Other Recycling Materials) collection, Any scheduled Batteries, WEEE and Textiles (Other Recycling Materials Collection not made by the Service Provider where an Exception has not been reported.
- Missed clinical or medical waste collection, Any collection of Clinical Waste not made by the Service Provider as scheduled in accordance with paragraph 46.2 of the Specification. where an Exception has not been reported.
- Failure to complete an Assisted Collection in accordance with paragraph 26 of the Specification, Any reported failure by the Service Provider to comply with paragraph 26 of the Specification. (For the avoidance of doubt this is not a Missed Collection which is covered in KPI2).
- Failure to complete a Collection in accordance with paragraph 26 of the Specification, Any reported failure by the Service Provider to comply with paragraph 26 of the Specification. (For the avoidance of doubt this is not a Missed Collection which is covered in KPI1).
- Failure to complete collection round, Any failure by the Service Provider to complete a round on its Scheduled Collection Day. This does not include blocked access. The Authorised Officer will consider evidence provided by the Service Provider to demonstrate that the non-completion is due to factor(s) outside of the Service Provider's control, and that the Authorised Officer acting reasonably will decide whether to apply the deduction. (For the avoidance of doubt if this KPI applies there shall be no additional deduction for the Missed Collections for the Service Users impacted by this Service Failure).
- Failure to maintain the separation of material streams as presented by Households/Service Users, Failure by the Service Provider or the Service Provider's Staff to keep segregated at the point of collection and thereafter up to the point of delivery at the Delivery Sites correctly presented Dry Recycling, Other Recycling Materials, Food Waste, Garden Waste and/or Residual Waste, which results in a Rejected Load. For the avoidance of doubt, the Service Provider shall comply with paragraph 33 of the Specification (Contrary Materials) but is otherwise not responsible for the Service Users' failure to correctly segregate waste.
- Reported Spillage, Each reported breach of: a. paragraph 28 of the Specification (Litter and Spillages); or b. paragraph 56.1.2 and 56.2.1 of the Specification.
- Failure to deliver Containers (including sacks) as Specified in paragraph 21.6.1 of the Specification to a Household, This relates to any distinct container order not delivered to a Household by the Service Provider within the specified time frame, and an order could include more than one Container and where an Exception has not been reported.
- Garden Waste cancellation: Failure to Retrieve Container(s), Each reported failure to collect garden waste Container(s) from an accessible location at a Household or Other Non-Domestic Sources within 20 Working Days of being notified that the subscription has not been renewed, or that an account has been cancelled during the subscription year, and where an Exception has not been reported.
- Service Users Contact Centre all performance standards, As set out in paragraph 11.8 of the Specification are not met.
- Street Cleaning, Any failure to comply with the applicable Rectification Period set out in Table 3 of the Specification and Table 4 of the Specification.
- Fly tipping Non-Removal, Each failure to remove a reported incident of fly tipping, within the time or to the standard specified in the Specification.
- Flyposting or Graffiti Non-Removal, Each failure to remove a reported incident of fly posting or graffiti within the time or to the standard specified in the Specification.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders | 0 | 0 | — |
Who bid
- wonVEOLIA ES (UK) LIMITED · Greater London
- did not winBIFFA MUNICIPAL LIMITED · South East England
- did not winSUEZ RECYCLING AND RECOVERY UK LTD · South East England
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
7 public bodies on the noticeConsortium members and other public bodies
- EUNOMIA RESEARCH & CONSULTING LIMITEDProcuring entityTechnical Advice and Support Services
- Mole Valley District CouncilContracting authorityPublic authority - sub-central government
- SHARPE PRITCHARD LLPProcuring entityLegal Advice and Support Services
- Surrey Heath Borough CouncilContracting authorityPublic authority - sub-central government
- Woking Borough CouncilContracting authorityPublic authority - sub-central government
- Wokingham Borough CouncilContracting authorityPublic authority - sub-central government
Bidders & participating suppliers
3 commercial parties on the notice · 1 awarded- BIFFA MUNICIPAL LIMITEDBidder / tenderer
- SUEZ RECYCLING AND RECOVERY UK LTDBidder / tenderer
- VEOLIA ES (UK) LIMITEDAwarded supplier
Official documents & specifications (12)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract change notice Contract change notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender