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planningFind a Tender · planning

Cloud Network Support

Buyer: Transport for London →

BuyerTransport for London
Statusplanning
DeadlineNot published
ValueValue not published
Published14 Jul 2026

What is being bought

Transport for London (TfL) is seeking a managed service partner to provide 24x7x365 operational support, monitoring, management, maintenance and optimisation of its cloud network infrastructure across public cloud environments. The scope includes cloud connectivity services, virtual networking, cloud gateways, cloud firewalls, security appliances, cloud exchange services, and interconnectivity solutions such as ExpressRoute and Direct Connect. The service extends beyond traditional incident management and includes proactive monitoring, alerting, logging, firewall policy management, security compliance, change and configuration management, capacity planning, backup and restoration, vulnerability remediation, reporting, and risk management. Suppliers must demonstrate strong cloud networking expertise, integration with TfL's existing operational toolsets, compliance with recognised security standards, and the ability to support a highly available, business-critical environment. TfL wishes to understand market capability, service delivery approaches, tooling, commercial models and innovation opportunities that will support the ongoing operation, security and optimisation of its cloud network estate while maintaining resilience, governance and compliance.

Delivery location

UKC, GB · UKD, GB · UKE, GB · UKF, GB · UKG, GB · UKH, GB · UKI, GB · UKJ, GB · UKK, GB

Categories

Network servers 48821000Information technology services 72222300System quality assurance assessment and review services 72225000Helpdesk services 72253100Systems support services 72253200Software support services 72261000Network management software services 72511000

Lot details

Lot 1

No lot description published.

Statusplanning
Contract periodFrom 13 Jul 2027 to 12 Jul 2031

What is included

ItemCategoryQuantity
1Network servers, Information technology services, System quality assurance assessment and review services, Helpdesk services, Systems support services, Software support services, Network management software servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Network servers (48821000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 483,9481 median · 6.5 average (1,334 of 3,948 with a bid count)1.6 average (1,539 of 3,948 with named award suppliers)Not published
Same buyer9Not publishedNot publishedNot published
Delivery region: UKC2331 median · 3.3 average (89 of 233 with a bid count)1 average (106 of 233 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetValue not published
No-engagement rationaleNot published
Planning documents1
Planning milestones1
MilestoneTypeDueStatus
We are seeking input on our procurement approach. To register your interest and receive more information, please contact cloudnetworksupport@tfl.gov.ukengagement14 Aug 2026scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06cac5
Latest release ID066187-2026
Latest release timestampTue Jul 14 2026 12:35:01 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanning
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
14 Jul 2026planning066187-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
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  "date": "2026-07-14T13:35:01+01:00",
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  "buyer": {
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    "name": "Transport for London"
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          {
            "region": "UKD",
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            "countryName": "United Kingdom"
          },
          {
            "region": "UKE",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKF",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKG",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKH",
            "country": "GB",
            "countryName": "United Kingdom"
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          {
            "region": "UKI",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKJ",
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            "countryName": "United Kingdom"
          },
          {
            "region": "UKK",
            "country": "GB",
            "countryName": "United Kingdom"
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        ],
        "additionalClassifications": [
          {
            "id": "48821000",
            "scheme": "CPV",
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          {
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          },
          {
            "id": "72225000",
            "scheme": "CPV",
            "description": "System quality assurance assessment and review services"
          },
          {
            "id": "72253100",
            "scheme": "CPV",
            "description": "Helpdesk services"
          },
          {
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          },
          {
            "id": "72261000",
            "scheme": "CPV",
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          },
          {
            "id": "72511000",
            "scheme": "CPV",
            "description": "Network management software services"
          }
        ]
      }
    ],
    "title": "Cloud Network Support",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
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    },
    "description": "Transport for London (TfL) is seeking a managed service partner to provide 24x7x365 operational support, monitoring, management, maintenance and optimisation of its cloud network infrastructure across public cloud environments. The scope includes cloud connectivity services, virtual networking, cloud gateways, cloud firewalls, security appliances, cloud exchange services, and interconnectivity solutions such as ExpressRoute and Direct Connect.  \nThe service extends beyond traditional incident management and includes proactive monitoring, alerting, logging, firewall policy management, security compliance, change and configuration management, capacity planning, backup and restoration, vulnerability remediation, reporting, and risk management. Suppliers must demonstrate strong cloud networking expertise, integration with TfL's existing operational toolsets, compliance with recognised security standards, and the ability to support a highly available, business-critical environment. \nTfL wishes to understand market capability, service delivery approaches, tooling, commercial models and innovation opportunities that will support the ongoing operation, security and optimisation of its cloud network estate while maintaining resilience, governance and compliance.",
    "communication": {
      "futureNoticeDate": "2026-09-08T23:59:59+01:00"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PHMT-6197-NWNZ",
      "name": "Transport for London",
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        "country": "GB",
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        "postalCode": "E20 1JN",
        "countryName": "United Kingdom",
        "streetAddress": "5 Endeavour Square"
      },
      "details": {
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          {
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      "identifier": {
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      "contactPoint": {
        "email": "BSFAribaAdministration@tfl.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "066187-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/066187-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-07-14T13:35:01+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-08-14T23:59:59+01:00",
        "description": "We are seeking input on our procurement approach.\nTo register your interest and receive more information, please contact cloudnetworksupport@tfl.gov.uk"
      }
    ]
  },
  "initiationType": "tender"
}
Complete JSON history (1 releases)
14 Jul 2026 · 066187-2026 · planning
{
  "id": "066187-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-07-14T13:35:01+01:00",
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    "name": "Transport for London"
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    ],
    "items": [
      {
        "id": "1",
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          {
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            "countryName": "United Kingdom"
          },
          {
            "region": "UKE",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKF",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKG",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKH",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKI",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKJ",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
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        ],
        "additionalClassifications": [
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            "id": "48821000",
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          },
          {
            "id": "72222300",
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            "description": "Information technology services"
          },
          {
            "id": "72225000",
            "scheme": "CPV",
            "description": "System quality assurance assessment and review services"
          },
          {
            "id": "72253100",
            "scheme": "CPV",
            "description": "Helpdesk services"
          },
          {
            "id": "72253200",
            "scheme": "CPV",
            "description": "Systems support services"
          },
          {
            "id": "72261000",
            "scheme": "CPV",
            "description": "Software support services"
          },
          {
            "id": "72511000",
            "scheme": "CPV",
            "description": "Network management software services"
          }
        ]
      }
    ],
    "title": "Cloud Network Support",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Transport for London (TfL) is seeking a managed service partner to provide 24x7x365 operational support, monitoring, management, maintenance and optimisation of its cloud network infrastructure across public cloud environments. The scope includes cloud connectivity services, virtual networking, cloud gateways, cloud firewalls, security appliances, cloud exchange services, and interconnectivity solutions such as ExpressRoute and Direct Connect.  \nThe service extends beyond traditional incident management and includes proactive monitoring, alerting, logging, firewall policy management, security compliance, change and configuration management, capacity planning, backup and restoration, vulnerability remediation, reporting, and risk management. Suppliers must demonstrate strong cloud networking expertise, integration with TfL's existing operational toolsets, compliance with recognised security standards, and the ability to support a highly available, business-critical environment. \nTfL wishes to understand market capability, service delivery approaches, tooling, commercial models and innovation opportunities that will support the ongoing operation, security and optimisation of its cloud network estate while maintaining resilience, governance and compliance.",
    "communication": {
      "futureNoticeDate": "2026-09-08T23:59:59+01:00"
    },
    "mainProcurementCategory": "services"
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        "region": "UKI41",
        "country": "GB",
        "locality": "London",
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        "countryName": "United Kingdom",
        "streetAddress": "5 Endeavour Square"
      },
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  ],
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        "id": "066187-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/066187-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-07-14T13:35:01+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-08-14T23:59:59+01:00",
        "description": "We are seeking input on our procurement approach.\nTo register your interest and receive more information, please contact cloudnetworksupport@tfl.gov.uk"
      }
    ]
  },
  "initiationType": "tender"
}