ServiceNow: UK Public Sector Contracts Won & Awards
Large organisation·Staines·South East England·Main market: IT services: consulting, software development, Internet and support
Companies House06299383 ↗Websiteservicenow.com ↗
Procedures with an award1719 award recordsPublic authorities8named on published awardsAttributable award value£15mnet · on 17 of 19 award records · single-supplier, no ceilingsLast 12 months3awards · 4 in the prior 24 months · last 27 Jul 2026Contracts ending ≤18 months2end date published on 5 of 19 awardsDelivery regions11most often Scotland
Where they win
18 lot-level observations (9 awarded lots, 50%, plus 9 envelope awards without lot links; pending awards included) · top CPV classes
7200 IT services: consulting, software development, Internet and support11 observations · 61% · 5 lots + 6 envelope4800 Software package and information systems4 observations · 22% · 2 lots + 2 envelope4821 Networking software package1 observations · 6% · lots4861 Database systems1 observations · 6% · lots7226 Software-related services1 observations · 6% · envelope awardsAttributable award value£15mSum of published VAT-exclusive values on 17 of 19 award records — only awards to this supplier alone, framework / DPS ceilings excluded; the award’s own value, else its contract’s; the five largest make 66%. Not turnover. Largest rows below.
Typical attributable award£651k medianrobust · n=17
| Largest published awards | Authority | Awarded | Term | Published value |
|---|---|---|---|---|
| Vaccination Platform Programme Extension (ServiceNow) | The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS") | — | 2.5 yrs | £2,757,531 † ≈ £1.1m/yr |
| Workflow Automation and Business Process Integration Platform | THE UNIVERSITY OF BIRMINGHAM | — | 3 yrs | £2,062,723 ≈ £688k/yr |
| ServiceNow Licenses | The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS") | — | — | £1,950,228 † |
| NSSCOVID-19 - 273a Contact Tracing Licences | The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS") | — | — | £1,563,030 † |
| Vaccination Platform Programme Extension (ServiceNow) | The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS") | — | — | £1,483,168 † |
Where they deliver
ITL1 delivery regions on the notice · 16 of 17 awarded procedures publish one · a procedure with several regions counts in each
Scotland9 procedures · 56%
Nationwide (UK)3 procedures · 19%
North West England2 procedures · 13%
West Midlands2 procedures · 13%
South West England2 procedures · 13%
North East England1 procedures · 6%
Yorkshire and the Humber1 procedures · 6%
East Midlands1 procedures · 6%
Who they sell to
Authorities named on this supplier’s published awards · ranked by distinct procedures · award records explode on framework and DPS panels
Authority type · official UK type when published, else name/id class, else not classified · by award records (a single panel can dominate)
- NHS & health 61% (11 awards)
- Education 22% (4 awards)
- Central government 17% (3 awards)
| Authority | Procedures | Share | Award records | Last activity |
|---|---|---|---|---|
| The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS") | 8 | 47.1% | 9 | 30 Jun 2023 |
| THE UNIVERSITY OF BIRMINGHAM | 2 | 11.8% | 2 | 22 May 2025 |
| Met Office | 2 | 11.8% | 2 | 7 Jul 2026 |
| The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) | 1 | 5.9% | 2 | 27 Aug 2025 |
| University of Wales Trinity Saint David | 1 | 5.9% | 1 | 27 Jul 2026 |
| Science Museum Group | 1 | 5.9% | 1 | 16 Dec 2025 |
| UNIVERSITY OF MANCHESTER | 1 | 5.9% | 1 | 15 Jun 2023 |
| NHS SOUTH WEST LONDON INTEGRATED CARE BOARD | 1 | 5.9% | 1 | 24 Oct 2025 |
Share = of the 17 procedures with an award naming this supplier. Last activity = award date, or notice publication when no award date was published.
Contracts ending
Published end dates only · 5 of 19 awards carry one · not a retender forecast
| Contract | Ends | Published value |
|---|---|---|
| NHS South West London ICB- The Provision of Digital Corporate Platform Licences | 29 Sept 2026 | £42,492 |
| ServiceNow Data Content Manager | 31 Aug 2027 | €64,972 |
Recent awards
Latest 19 of 19 award records naming this supplier
Data coverage & method
- Source: Find a Tender OCDS award and contract releases. An award record is one award × this supplier; a procedure can carry many (panels, call-offs).
- Market observations are awarded lots, or one envelope award when the notice publishes no lot links. Region = delivery ITL1 on the notice, not the supplier’s registered address.
- Authority type: official OCDS UK contracting-authority type when the notice publishes one; otherwise a Tenderline name/id class; otherwise “not classified”. Purchasing hubs with no published type stay unclassified.
- Published value attributable to this supplier alone: £15m across single-supplier awards, framework / DPS ceilings excluded. Coverage is partial and the figure is not turnover, so it is not shown as a headline.
- Contract end dates: published on 5 of 19 awards; 2 end within 18 months.
- Never shown: contact details, reliability or payment scores, affiliations, predicted wins.
Identifiers consolidated into this page (4 historical Find a Tender publication identifiers)
Official notices referenced this supplier under these publication identifiers. Alias URLs are not separate pages.
Canonical page id: GB-COH:06299383