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AwardedFind a Tender · award

IT Asset Management Solution

Buyer: THE UNIVERSITY OF BIRMINGHAM →

BuyerTHE UNIVERSITY OF BIRMINGHAM
StatusAwarded
DeadlineNot published
ValueValue not published
Published4 Dec 2023

What is being bought

Procurement of IT asset management solutions There are three elements to this: • IT Asset Management (ITAM) solution which includes Hardware Asset Management (HAM) • Software Asset Management (SAM) • Discovery tool

Delivery location

UKG31

Categories

IT services: consulting, software development, Internet and support 72000000

Lot details

Lot 1

An exercise was completed to determine how to source the IT Asset Management Solution and the the direct model was preferred over a reseller option. ServiceNow was determined to be the supplier to fully meet the requirements. There is an existing contract with an expiry date of 31 July 2025 and the ITAM will be aligned with the existing contract with a co-termination date. Additional information: Traditionally, asset management solutions can only monitor usage and licenses for software that is installed on a device. ServiceNow will do this, but will also monitor SaaS applications accessed via a browser and the platform has extensive functionality for monitoring and managing SaaS usage. This will give insights into which SaaS applications are being used, and by whom which could flag any GDPR issues or any overlapping software. License management of SaaS applications should bring a reduction in costs and allow for better license management. Any over licensing will be flagged up either from built in integrations or using APIs.

Award criteria
price

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is IT services: consulting, software development, Internet and support (72000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,162 of 10,539 with a bid count)2 average (5,053 of 10,539 with named award suppliers)Not published
Same buyer111 median · 1 average (2 of 11 with a bid count)1 average (4 of 11 with named award suppliers)Not published
Delivery region: UKG31622 median · 3.5 average (17 of 62 with a bid count)1.1 average (18 of 62 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThe decision to choose ServiceNow is because it is the sole comprehensive source for our requirements ServiceNow allows us to monitor the usage of Software-as-a-service (SAAS) applications which is a capability not seen by other products.
Rationale classificationsThe procurement falls outside the scope of application of the directive
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

035700-2023-1

Statusactive

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-042190
Latest release ID035700-2023
Latest release timestampMon Dec 04 2023 16:27:11 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
4 Dec 2023award, contract035700-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "035700-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "3",
        "value": 0.01,
        "measure": "lowestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 542000,
        "measure": "highestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      },
      {
        "id": "1",
        "value": 0.01,
        "measure": "lowestValidBidValue",
        "currency": "GBP"
      },
      {
        "id": "2",
        "value": 542000,
        "measure": "highestValidBidValue",
        "currency": "GBP"
      }
    ]
  },
  "date": "2023-12-04T16:27:11Z",
  "ocid": "ocds-h6vhtk-042190",
  "buyer": {
    "id": "GB-COH-RC000645",
    "name": "THE UNIVERSITY OF BIRMINGHAM"
  },
  "awards": [
    {
      "id": "035700-2023-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-06299383",
          "name": "ServiceNow UK Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "FP12067/23",
    "lots": [
      {
        "id": "1",
        "hasOptions": false,
        "description": "An exercise was completed to determine how to source the IT Asset Management Solution and the the direct model was preferred over a reseller option.\nServiceNow was determined to be the supplier to fully meet the requirements.\nThere is an existing contract with an expiry date of 31 July 2025 and the ITAM will be aligned with the existing contract with a co-termination date. Additional information: Traditionally, asset management solutions can only monitor usage and licenses for software that is installed on a device. ServiceNow will do this, but will also monitor SaaS applications accessed via a browser and the platform has extensive functionality for monitoring and managing SaaS usage. This will give insights into which SaaS applications are being used, and by whom which could flag any GDPR issues or any overlapping software. License management of SaaS applications should bring a reduction in costs and allow for better license management. Any over licensing will be flagged up either from built in integrations or using APIs.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
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        "deliveryAddresses": [
          {
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        ]
      }
    ],
    "title": "IT Asset Management Solution",
    "status": "complete",
    "coveredBy": [
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    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Procurement of IT asset management solutions\nThere are three elements to this:\n•\tIT Asset Management (ITAM) solution which includes Hardware Asset Management (HAM)\n•\tSoftware Asset Management (SAM) \n•\tDiscovery tool",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "The decision to choose ServiceNow is because it is the sole comprehensive source for our requirements \nServiceNow allows us to monitor the usage of Software-as-a-service (SAAS) applications which is a capability not seen by other products.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-COH-RC000645",
      "name": "THE UNIVERSITY OF BIRMINGHAM",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG31",
        "locality": "BIRMINGHAM",
        "postalCode": "B152TT",
        "countryName": "United Kingdom",
        "streetAddress": "Edgbaston"
      },
      "details": {
        "url": "http://www.birmingham.ac.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "09",
            "scheme": "COFOG",
            "description": "Education"
          }
        ]
      },
      "identifier": {
        "id": "RC000645",
        "scheme": "GB-COH",
        "legalName": "THE UNIVERSITY OF BIRMINGHAM"
      },
      "contactPoint": {
        "name": "Sarah Randle",
        "email": "s.l.randle@bham.ac.uk"
      }
    },
    {
      "id": "GB-COH-06299383",
      "name": "ServiceNow UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI75",
        "locality": "Staines upon Thames",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "06299383",
        "scheme": "GB-COH",
        "legalName": "ServiceNow UK Limited"
      }
    },
    {
      "id": "GB-FTS-8445",
      "name": "University of Birmingham",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Birmingham",
        "postalCode": "B15 2TT",
        "countryName": "United Kingdom",
        "streetAddress": "Edgbaston"
      },
      "identifier": {
        "legalName": "University of Birmingham"
      },
      "contactPoint": {
        "email": "K.Samsonik@bham.ac.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "035700-2023-1",
      "status": "active",
      "awardID": "035700-2023-1",
      "dateSigned": "2023-12-04T00:00:00Z"
    }
  ],
  "description": "Alternative Procurement contact is K.Samsonik@bham.ac.uk",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
4 Dec 2023 · 035700-2023 · award, contract
{
  "id": "035700-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "3",
        "value": 0.01,
        "measure": "lowestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 542000,
        "measure": "highestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      },
      {
        "id": "1",
        "value": 0.01,
        "measure": "lowestValidBidValue",
        "currency": "GBP"
      },
      {
        "id": "2",
        "value": 542000,
        "measure": "highestValidBidValue",
        "currency": "GBP"
      }
    ]
  },
  "date": "2023-12-04T16:27:11Z",
  "ocid": "ocds-h6vhtk-042190",
  "buyer": {
    "id": "GB-COH-RC000645",
    "name": "THE UNIVERSITY OF BIRMINGHAM"
  },
  "awards": [
    {
      "id": "035700-2023-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-06299383",
          "name": "ServiceNow UK Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "FP12067/23",
    "lots": [
      {
        "id": "1",
        "hasOptions": false,
        "description": "An exercise was completed to determine how to source the IT Asset Management Solution and the the direct model was preferred over a reseller option.\nServiceNow was determined to be the supplier to fully meet the requirements.\nThere is an existing contract with an expiry date of 31 July 2025 and the ITAM will be aligned with the existing contract with a co-termination date. Additional information: Traditionally, asset management solutions can only monitor usage and licenses for software that is installed on a device. ServiceNow will do this, but will also monitor SaaS applications accessed via a browser and the platform has extensive functionality for monitoring and managing SaaS usage. This will give insights into which SaaS applications are being used, and by whom which could flag any GDPR issues or any overlapping software. License management of SaaS applications should bring a reduction in costs and allow for better license management. Any over licensing will be flagged up either from built in integrations or using APIs.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKG31"
          }
        ]
      }
    ],
    "title": "IT Asset Management Solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Procurement of IT asset management solutions\nThere are three elements to this:\n•\tIT Asset Management (ITAM) solution which includes Hardware Asset Management (HAM)\n•\tSoftware Asset Management (SAM) \n•\tDiscovery tool",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "The decision to choose ServiceNow is because it is the sole comprehensive source for our requirements \nServiceNow allows us to monitor the usage of Software-as-a-service (SAAS) applications which is a capability not seen by other products.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-COH-RC000645",
      "name": "THE UNIVERSITY OF BIRMINGHAM",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG31",
        "locality": "BIRMINGHAM",
        "postalCode": "B152TT",
        "countryName": "United Kingdom",
        "streetAddress": "Edgbaston"
      },
      "details": {
        "url": "http://www.birmingham.ac.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "09",
            "scheme": "COFOG",
            "description": "Education"
          }
        ]
      },
      "identifier": {
        "id": "RC000645",
        "scheme": "GB-COH",
        "legalName": "THE UNIVERSITY OF BIRMINGHAM"
      },
      "contactPoint": {
        "name": "Sarah Randle",
        "email": "s.l.randle@bham.ac.uk"
      }
    },
    {
      "id": "GB-COH-06299383",
      "name": "ServiceNow UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI75",
        "locality": "Staines upon Thames",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "06299383",
        "scheme": "GB-COH",
        "legalName": "ServiceNow UK Limited"
      }
    },
    {
      "id": "GB-FTS-8445",
      "name": "University of Birmingham",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Birmingham",
        "postalCode": "B15 2TT",
        "countryName": "United Kingdom",
        "streetAddress": "Edgbaston"
      },
      "identifier": {
        "legalName": "University of Birmingham"
      },
      "contactPoint": {
        "email": "K.Samsonik@bham.ac.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "035700-2023-1",
      "status": "active",
      "awardID": "035700-2023-1",
      "dateSigned": "2023-12-04T00:00:00Z"
    }
  ],
  "description": "Alternative Procurement contact is K.Samsonik@bham.ac.uk",
  "initiationType": "tender"
}