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Published 24 Oct 2025, 15:48 BST

Official UK procurement notice

NHS South West London ICB- The Provision of Digital Corporate Platform Licences

Official notice

Authority: NHS SOUTH WEST LONDON INTEGRATED CARE BOARD (NHS & healthcare)

Below threshold - limited competition
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: UK
Awarded value£42,492published contract · exc. VAT
Awarded 30 Sept 2025
Awarded to ServiceNow

What is being bought

Published requirement description

NHS South West London Integrated Care Board wished to procure an annual enterprise licence for a Digital Corporate Platform/solution to create a 'single digital front door' allowing staff to access information, launch processes, progress and automate queries, and interact with organisational services.

The platform/solution must have out of the box capability for approvals workflows which can be adapted for any approvals scenario, AI to find/curate answers from local policies stored in SharePoint and content management capabilities sufficient to replace the current SWL ICB Intranet.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: UK
48100000 Industry specific software package48610000 Database systems72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - limited competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
24 Oct 2025, 15:48 BST
Last source update
24 Oct 2025, 15:48 BST
FTS notice number
2025/S 000-068295
Latest notice
Contract details notice (UK7)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05d39a Find a Tender

Notice history

1 event · 1 release on Find a Tender
  1. Contract details notice published
    24 Oct 2025, 15:48 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £42,4921 contract exc. VAT
Contracts signed 1latest 30 Sept 2025
Awarded toValueDateStatus
ServiceNow£42,492 †—Awarded

Contracts

  • Contract 1 · ServiceNow

    Signed
    30 Sept 2025
    Value
    £42,492
    Period
    30 Sept 2025 – 29 Sept 2026
    Status
    active

Contracting authority & participating public bodies

NHS SOUTH WEST LONDON INTEGRATED CARE BOARD

Contracting authorityPublic authority - central government GB-NHS: QWE · GB-PPON: PVVY-4762-MPRZ 120 The Broadway, London, London, SW19 1RHContact email

Bidders & participating suppliers

1 commercial party on the notice
  • ServiceNow UK LtdAwarded supplierGB-COH: 06299383 Strata Building, 1 Bridge Street, Stains, South East, TW18 4TWContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender