Search UK public tenders and contract notices
Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.
Retenders uses the same keywords and compatible filters. Notice-only filters and CPV detail beyond the division do not carry over.
All records
Showing 31–45 · every procedure in the catalogue, any stage.
- Planned
Out of Hours Call Handling Service 2026
Eastlight Community Homes · delivery region not published
Prior to commencing the formal procurement process, ECH will undertake structured market engagement to test market capability, interest and appetite for delivering an enhanced Out of Hours Call Handling Service. This engagement will help en…
- Value
- £275k
- Term
- 3 yearsup to 5 years with extensions
- Submit via
- portal not identified
- Published
- #06e4d0
- Awarded · Open procedureSME suitable
Out of Hours Contact Centre Services
The Guinness Partnership · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
The Guinness Partnership Limited (Guinness) and all of our subsidiaries have a requirement for a supplier to provide a contact centre service outside of the operating hours of our in house contact centre. The service is required to offer ou…
Awarded to Care Quality Services Ltd
- Value
- £1.1m
- Term
- 3 yearsup to 6 years with extensions
- Submit via
- ProContract (Due North)login required
- Published
- #05f4dc
- AwardedBelow threshold - open competitionSME suitable
External Call Handling Service
Cirrus Purchasing c/o Halton Housing · Charity · North West England
Halton Housing sought bids for a qualified and experienced service provider to provide an external telephone call handling service, for calls received from HH tenants and customers. The previous iteration of this contract started as an out …
Awarded to SPS Doorguard Limited
- Value
- £135k
- Term
- 2 yearsup to 3 years with extensions
- Submit via
- Delta eSourcingpublic page
- Published
- #065f52
- Closed Open procedureSME suitable
Unified Communications
Hafod Housing Association · Housing · Wales (Cymru)
Hafod Housing Association is seeking a qualified Service Provider for the design, implementation, and support of a comprehensive, digital Unified Communications (UC) and omnichannel contact centre platform. This contract will support Hafod'…
- Value
- £882k
- Term
- 3 yearsup to 9 years with extensions
- Submit via
- Sell2Waleslogin required
- Published
- #06c368
- Closed Open procedure
Transport Hub and Services
NHS Lanarkshire · NHS & health · Scotland
NHS Lanarkshire Health Board, a statutory body constituted pursuant to the National Health Service (Scotland) Act 1978 (“the Board”), wishes to procure an integrated transport single booking and scheduling service (“the Service”).
- Value
- £375k
- Term
- 3 years
- Submit via
- Public Contracts Scotlandlogin required
- Published
- #06c6eb
- Planned · expected · not yet publishedCompetitive flexible procedureUtilities
Taxi Management Services (Crew/ Passenger Movements)
SOUTH WESTERN RAILWAY LIMITED · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
Provision of Taxi Management Services (Crew/ Passenger Movements)
Likely replaces the contract held by First Travel Solutions Ltd · ends
- Value
- £3.3m
- Term
- 3 yearsup to 5 years with extensions
- Submit via
- portal not identified
- Published
- #06a3af
- AwardedBelow threshold - limited competitionSME suitable
Trent & Dove - Warden Call & Telecare Services ID619
TRENT & DOVE HOUSING LIMITED · East Midlands, West Midlands
This procurement was for warden call and telecare services required for T&D over 55s sheltered schemes.
Awarded to Appello Careline Limited
- Value
- £349k
- Term
- 5 years
- Submit via
- portal not identified
- Published
- #05a1de
- Planned · expected · not yet publishedSME suitable
Contact Centre Omni Channel Telephony
Greensquareaccord · delivery region not published
GSA requires a scalable, omni-channel contact centre telephony platform that supports inbound and outbound voice services, alongside email and SMS communication. It will also incorporate workforce management capabilities to enable effective…
- Value
- £542k
- Term
- 3 yearsup to 5 years with extensions
- Submit via
- portal not identified
- Published
- #06cce6
- AwardedOpen procedure5 lots
ITT – Open Procedure for provision of Home Energy Scotland Advice Centre Services Lots 1-5
Energy Saving Trust Ltd · Scotland
Energy Saving Trust is procuring an opportunity for Tenderers to operate and manage five Home Energy Scotland advice centres to provide free, expert, impartial, highly tailored advice to householders and other customers on affordable warmth…
Awarded to Changeworks, Changeworks Resources for Life Ltd, Energy Agency +2 more · 5 awards
- Value
- Not published
- Term
- 2 years
- Submit via
- Public Contracts Scotlandlogin required
- Published
- #05452a
- Planned · expected · not yet publishedCompetitive flexible procedure
Contact Centre Omni Channel Telephony
Greensquareaccord · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
GSA requires a scalable, omni-channel contact centre telephony platform that supports inbound and outbound voice services, alongside email and SMS communication. It will also incorporate workforce management capabilities to enable effective…
- Value
- Not published
- Term
- 3 yearsup to 5 years with extensions
- Submit via
- portal not identified
- Published
- #06c9fe
- AwardedBelow threshold - without competition
Digital Care Call - Maintenance Contract
Thirteen Housing Group Limited · Housing · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
To provide maintenance services for Digital Care Call.
Awarded to Appello Careline Limited
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #06c77d
- Awarded · Below threshold - open competition
The Provision of Call Centre Support Services (UoB) 2026
University of Bedfordshire · Education · delivery region not published
The Provision of Call Centre Support Services for the University of Bedfordshire 2026
Awarded to Echo-U Limited
- Value
- £125k
- Term
- 3 years
- Submit via
- In-tendlogin required
- Published
- #068349
- Award pending · decided Competitive flexible procedure
National Contact Centre
NHS Blood and Transplant · Central government · Nationwide (UK), South West England
NHS Blood and Transplant is leading a procurement for a National Contact Centre. We are looking for a supplier to deliver a state-of-the-art, donor-centric multi-channel National Contact Centre (NCC) solution. This centre will handle both i…
Intended award to Arvato Limited
- Value
- £40m
- Term
- 5 yearsup to 7 years with extensions
- Submit via
- Atamis (Health Family)login required
- Published
- #04e894
- Awarded · Competitive flexible procedure
Contact Centre 2026
Oxford City Council · Local authority · South East England
Cloud-based contact centre
Awarded to BDR Technical Solutions Ltd
- Value
- £310k
- Term
- 3 yearsup to 5 years with extensions
- Submit via
- In-tendlogin required
- Published
- #060ef9
- AwardedAward procedure without prior publication of a call for competition
Out of Hours Call Handling
Chesterfield Borough Council · Local authority · East Midlands
Chesterfield Borough Council is seeking to appoint a partner to effectively and reliably deliver an Out of Hours call handling service. This is for the handling of calls outside of the Authority's own customer contact centre operating hours…
Awarded to SPS Doorguard Limited
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #06be3b