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Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 16–30 · every procedure in the catalogue, any stage.

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320 procedures

  1. Planned · expected · not yet publishedLight-touchSME · VCSE suitable

    Provision of Contact Centre Services to the Legal Aid Agency

    The Legal Aid Agency · Central government · Nationwide (UK), North East England, North West England, East Midlands, West Midlands, East of England

    The Legal Aid Agency (“LAA”) is inviting Tenders from Lot 1 (Citizen Experience) of Outsourced Services Framework (RM6295) for contracts to deliver the LAA Contact Centre Services which comprise the Defence Solicitor Call Centre (DSCC) and …

    • Legal services
    • Call centre
    • Customer services
    Value
    £24m
    Term
    4 years
    Submit via
    portal not identified
    Published
    #0524f0
  2. Award pending · decided Competitive flexible procedureSME suitable

    The provision of FCR Transformation technology

    The Police, Fire and Crime Commissioner for Northamptonshire · Police & fire · East Midlands

    The provision of Force Control Transformation technology for Northamptonshire Police. The procurement was intended to deliver a robust, scalable, and future-ready technology ecosystem that improves citizen experience and operational efficie…

    Intended award to 4NET TECHNOLOGIES LTD

    • Software implementation services
    • Call centre
    • Security, fire-fighting, police and defence equipment
    • +1
    Value
    £5.8m
    Term
    5 yearsup to 10 years with extensions
    Submit via
    portal not identified
    Published
    #067739
  3. AwardedBelow threshold - unknown

    Out of Hours Emergency Repairs Call Handling Service

    Community Gateway Association Limited · North West England

    The scope of the Contract is the provision of an Out of Hours Emergency Call Handling Service (the Service) for CGA Residents.

    Awarded to Careium UK Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #077a3a
  4. AwardedBelow threshold - unknown

    Out of Hours Telephone Answering Service

    Orwell Housing Association Limited · Housing · East of England

    Orwell Housing Assoc. Ltd have awarded a contract for: Out of Hours Telephone Answering Service to Norse Group Services Ltd. This is a service contract covering the organisations out of hours telephone answering service and is also required…

    Awarded to NORSE GROUP SERVICES LIMITED

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0777df
  5. Awarded · Open procedureSME · VCSE suitable

    Erasmus+ Government Authorised Exchange Visa Sponsor

    Department for Education · Central government · Nationwide (UK)

    On 17 December, the UK and the European Commission reached an agreement in principle for the UK to associate to Erasmus+ in 2027. Erasmus+ is the European Union's flagship programme to support education, training, youth, and sport in Europe…

    Awarded to IRARA Services Limited

    • Administration services
    • Administrative educational services
    • Administrative services for business operations
    • +7
    Value
    £12m
    Term
    2.5 yearsup to 3.5 years with extensions
    Submit via
    Jaggaerlogin required
    Published
    #064e9a
  6. PlannedSME · VCSE suitable

    Telecare Monitoring and Out of Hours Telephony Provision Project

    Newcastle City Council · Local authority · North East England

    Newcastle City Council (NCC) currently provides the monitoring element of NCC's Telecare Service (Ostara), in addition to a range of telephony services, which operate in-house. We would like to explore the options of procuring an Alarm Rece…

    • Telephone-answering services
    • Health services
    • Social work and related services
    Value
    Not published
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #06fa64
  7. Closed Open procedureSME suitable

    Procurement for an Out of Hours (OOH) Contact Centre Service (Brunelcare)

    Brunelcare · South West England

    Brunelcare invites tender responses for the provision of an Out of Hours (OOH) Contact Centre Service to deliver urgent housing, property, and welfare-related support during evenings, weekends, and public holidays. The service will support …

    • Telephone-answering services
    • Repair and maintenance services of building installations
    Value
    £282k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    ProContract (Due North)login required
    Published
    #06f90a
  8. Awarded · Open procedureUtilitiesSME · VCSE suitable

    The Decision-Making Service Support For Disabled Persons Railcard

    Rail Staff Travel Limited · Nationwide (UK)

    We are seeking to appoint a Service Partner to manage an independent Decision-Making Service (DMS) function within the service that will provide decisions on a Disabled Persons Railcard applicant’s eligibility to purchase a DPRC according t…

    Awarded to Nimbus Disability

    • Administration services
    • Administrative educational services
    • Call centre
    • +2
    Value
    £1.8m
    Term
    3 yearsup to 5 years with extensions
    Submit via
    Jaggaerlogin required
    Published
    #06b47c
  9. Awarded · Open procedureFramework2 lotsSME · VCSE suitable

    Outsourced Services

    Crown Commercial Service · Central government · Nationwide (UK)

    This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.

    Awarded to Accenture UK Limited, Arvato Limited, CENTRIC HR LIMITED +24 more · 2 awards

    • Payroll management services
    • Accounting and auditing services
    • Business services: law, marketing, consulting, recruitment, printing and security
    • +8
    Value
    £5.0bnceiling, not a contract size
    Term
    4 years
    Submit via
    Jaggaerlogin required
    Published
    #04ed73
  10. Awarded · Award under framework

    Provision of Equality Advisory Support Service (EASS)

    Cabinet Office · Central government · Nationwide (UK)

    Call-off under Outsourced Services

    The Equality Advisory and Support Service (EASS) is a frontline service which comprises a helpline and support service for individuals in England, Scotland and Wales who feel they may have suffered discrimination or had their human rights i…

    Awarded to G4S, G4S Facilities Management (UK) Ltd

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06d4a0
  11. Closed Open procedureFramework12 lotsSME · VCSE suitable

    YPO - 001284 Community & Healthcare Technology Equipment & Associated Services

    YPO · Nationwide (UK)

    YPO are looking for Suppliers to be appointed onto a Framework Agreement following a Competitive Tendering Procedure for the supply of Community & Healthcare Technology Equipment & Associated Services to the public sector. This Framework is…

    • Medical equipments, pharmaceuticals and personal care products
    • Health and social work services
    • Repair and maintenance services
    • +1
    Value
    £600mceiling, not a contract size
    Term
    4 years
    Submit via
    YPO eSourcinglogin required
    Published
    #050612
  12. Planned

    Out of Hours Call Handling Service - Soft Market Engagement (SME)

    Metropolitan Housing Trust · Housing · Nationwide (UK)

    Metropolitan Housing Trust Ltd (MHT) is conducting a Soft Market Engagement (SME) exercise to obtain supplier feedback on the future provision of an Out of Hours Call Handling Service. This engagement will help inform the service specificat…

    • Call centre
    Value
    Not published
    Term
    2 days
    Submit via
    portal not identified
    Published
    #06ee12
  13. Awarded · Direct awardUtilities

    TISL Eckoh 2 year renewal - TrainTracker / Stations Connect

    Rail Staff Travel Limited · delivery region not published

    Following consideration of alternative procurement approaches, a direct award is considered the most appropriate and proportionate option. The TrainTracker and Stations Connect services are established operational services that support regu…

    Awarded to ECKOH UK LTD

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06ed80
  14. Planned · expected · not yet publishedSME suitable

    Telecare Alarm Receiving Centre and Customer Management System

    Portsmouth City Council · Local authority · South East England

    Portsmouth City Council's (PCC) Safe at Home (Telecare) Service would like to investigate the market for a combined package of Alarm Receiving Centre (ARC) and customer management System for Telecare alarm monitoring. Portsmouth City Counci…

    • Alarm systems
    • Patient-monitoring system
    • Software package and information systems
    • +1
    Value
    £300k
    Term
    2 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #06ebd9
  15. Awarded · Award under framework

    Single Service Centre

    Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · Central government · delivery region not published

    Call-off under Outsourced Services

    The UK Health Security Agency is seeking to establish a strategic contact centre capability to manage business as usual services or helplines and to respond to any public health emergency event, health incidents, or cross government surge a…

    Awarded to Capita Business Services Ltd, Foundever GB Limited · 2 awards

    • Call centre
    Value
    £295m
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #051a65