Buyer: The Police, Fire and Crime Commissioner for Northamptonshire →
Participate on northamptonshire-opfcc.my.site.com ↗External submission platform
The provision of Force Control Transformation technology for Northamptonshire Police. The procurement is intended to deliver a robust, scalable, and future-ready technology ecosystem that improves citizen experience and operational efficiency. Following premarket engagement, the authority has considered our requirements and how these can be best met. This tender covers the below capabilities: -Contact centre -Capture and analysis -Workforce Management -CRM -Integration platform (option) Please note that these capabilities include wider functionality and encompass some of the original 9 capabilities detailed at PME. The authority intends to award one contract to a Prime supplier who can either meet all capabilities themselves or through the use of a number of subcontractors. Interested Parties should note that the published budget envelope is for the initial 5 year term. Due to the consumption based nature of the ongoing costs it is difficult to forecast required budget for the 5 optional extension years. Bidders should note that as such the budget for the extension years has not been published at this stage and will be updated during contract terms via a modification. To understand the additional value which could be involved in this tender, Bidders should consider the ongoing consumption costs and support that could be charged. Further information and full tender documentation can be found at https://northamptonshire-opfcc.my.site.com/s/Welcome
UKF24, GB · UKF25, GB
No lot description published.
Award criteria
Technical — Quality questions and integration user scenarios (70%)
MOSCOW — The should/could requirements (30%)
| Item | Category | Quantity |
|---|---|---|
| 1 | Security, fire-fighting, police and defence equipment, Software package and information systems, Software implementation services, Call centre | Not published |
Benchmarked against retained Find a Tender procedures with CPV division 35. The category anchor is Security, fire-fighting, police and defence equipment (35000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 35 | 1,605 | 3 median · 32.4 average (532 of 1,605 with a bid count) | 4.1 average (595 of 1,605 with named award suppliers) | Not published |
| Same buyer | 3 | Not published | Not published | Not published |
| Delivery region: UKF24 | 3 | Not published | Not published | Not published |
| Similar published value (0.5×–2×) | 121 | 2 median · 2 average (1 of 121 with a bid count) | 1 average (1 of 121 with named award suppliers) | Not published |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-067739 |
|---|---|
| Latest release ID | 042785-2026 |
| Latest release timestamp | Mon May 11 2026 07:40:26 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | https://www.find-tender.service.gov.uk/Notice/042785-2026 |
| Tender status | active |
| Procurement method | open |
| Procurement method details | Competitive flexible procedure |
| Main procurement category | goods |
| Above threshold | Yes |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | 2026-06-19T12:00:00+01:00 |
| Expression of interest deadline | Not published |
| Enquiry deadline | 2026-06-05T12:00:00+01:00 |
| Award period: start | Not published |
| Award period: end | 2026-08-04T23:59:59+01:00 |
| Submission method details | https://northamptonshire-opfcc.my.site.com/s/Welcome Tenders must be submitted via the above link to our E tendering portal Atamis |
| Submission languages | en |
| Electronic catalogue policy | Not published |
| Total tender value | £5,795,000 |
| Tender lots in source | 1 |
| Tender items in source | 1 |
| Tender documents in source | 3 |
| Awards in latest release | 0 |
| Contracts in latest release | 0 |
| Parties in latest release | 1 |
| Date | Event | Reference |
|---|---|---|
| 11 May 2026 | tender | 042785-2026 |
| 30 Mar 2026 | planning | 028825-2026 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
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"title": "The provision of force control room transformation technology",
"status": "planned",
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"description": "Following a PME exercise earlier in the year Northamptonshire Police are continuing their Force Control Room Technology Change Programme to enhance public contact and optimise incident management. The programme is intended to deliver a robust, scalable, and future-ready technology ecosystem that improves citizen experience and operational efficiency. Following the period of premarket engagement, the authority is considering our requirements and how these can be best met. Our intention at this stage is to run a competitive flexible procedure covering the following areas:\n-Contact centre\n-Capture and analysis\n-Workforce Management\n-CRM\n Please note that these groups include wider functionality and encompasses some of the original 9 capabilities detailed at PME. These can be met either by one supplier or through one supplier as prime with a number of subcontractors.\nPlease note- This notice has a different OCID number to the UK2 PME notice following advice from the Cabinet office. The authority did try and change the procedure on this notice but there is an error when publishing linked notices which the cabinet office are trying to resolve. The PME notice link is shared below for transparency. https://www.find-tender.service.gov.uk/Notice/002368-2026",
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},
"communication": {
"futureNoticeDate": "2026-05-08T23:59:59+01:00"
},
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"procurementMethod": "open",
"mainProcurementCategory": "goods",
"submissionMethodDetails": "The submission deadline detailed in this notice is an estimate and is based on the submission for the final stage of the competitive flexible procedure.\nSubmission will be via the authority's atamis portal \nhttps://northamptonshire-opfcc.my.site.com/s/Welcome",
"procurementMethodDetails": "Competitive flexible procedure",
"additionalProcurementCategories": [
"services"
]
},
"parties": [
{
"id": "GB-PPON-PQZB-4253-GCQD",
"name": "The Police, Fire and Crime Commissioner for Northamptonshire",
"roles": [
"buyer"
],
"address": {
"region": "UKF25",
"country": "GB",
"locality": "Wellingborough",
"postalCode": "NN8 6GS",
"countryName": "United Kingdom",
"streetAddress": "Darby House ,Darby Close ,Park Farm Industrial Estate"
},
"details": {
"url": "https://northamptonshire-opfcc.my.site.com/s/Welcome",
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
},
"identifier": {
"id": "PQZB-4253-GCQD",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "commercial@northants.pnn.police.uk"
}
}
],
"language": "en",
"planning": {
"documents": [
{
"id": "028825-2026",
"url": "https://www.find-tender.service.gov.uk/Notice/028825-2026",
"format": "text/html",
"noticeType": "UK3",
"description": "Planned procurement notice on Find a Tender",
"documentType": "plannedProcurementNotice",
"datePublished": "2026-03-30T08:01:38+01:00"
}
]
},
"initiationType": "tender"
}