Search UK public tenders and contract notices

Area 3 & 4 - Signals Timing Validation

National Highways Limited · Central government · Nationwide (UK), South East England

All traffic signal junctions, on the strategic road network, require routine planned traffic signal timing validation reviews to ensure the current plans, be it dynamic (MOVA/SCOOT) or fixed (UTC/CLF), are still relevant. National Highways …

Awarded to Euro Parking Collection PLC, TRL ltd · 2 awards

• Bridge toll services
• Collection agency services
• Customer services
• +3

Money and Pensions Guidance contact service

MONEY AND PENSIONS SERVICE · Nationwide (UK)

The Money and Pensions Service (MaPS) are conducting a review of our current guidance service offering and are looking to procure a supplier to provide a contact centre that offers a single front door Tier 1 guidance and face to face (F2F) …

• Call centre
• Customer services
• For pension
• +3

Out of Hours Call Handling Service (2023)

London Borough of Hackney · Local authority · Greater London

The Council requires a supplier with an excellent track record of providing a high standard of call handling and associated services relevant to the scope of the specification. The supplier will be able to demonstrate their experience and a…

• Customer services
• Customer-care services

Business to Business Outsourced Services

NS&I · Nationwide (UK)

This contract has been awarded following the conclusion of a procurement process. B2B will be delivered predominantly in its current form and NS&I expects the supplier to transition the existing solution minimising disruption and maintainin…

Awarded to Sopra Steria Limited

• Accounting and auditing services
• Banking services
• Business and management consultancy services
• +3

Fraud and Cyber Crime Reporting & Analysis Service Procurement

The Mayor and Commonalty and Citizens of the City of London · Local authority · Nationwide (UK), Greater London

The Mayor and Commonalty and Citizens of the City of London (City of London Corporation) in its capacity as Police Authority for the City of London Police is looking to procure the next generation of services that together will support Acti…

Awarded to Capita Business Services Ltd, Pricewaterhouse Coopers LLP · 3 awards

• Accounting, auditing and fiscal services
• Analytical or scientific software development services
• Computer-related management services
• +3

Rail Ombudsman Service

Office of Rail and Road · Central government · Nationwide (UK)

The ORR is seeking an independent supplier to provide a complete end-to-end Alternative Dispute Resolution scheme for the rail industry on a not for profit basis, to include the following key features: a. free to consumers; b. an impartial …

Awarded to Dispute Resolution Ombudsman

• Customer services

Student Enquiry Management and Conversion Services, Admissions Enquiry Services and Student Engagement and Retention Services

LONDON METROPOLITAN UNIVERSITY · Education · Nationwide (UK)

The University seeks to appoint a supplier for student enquiry management and conversion services admissions enquiry services student engagement and retention services, for a period of 3 years with the option to extend for a further 2 x 12 …

• Business services: law, marketing, consulting, recruitment, printing and security
• Customer services
• Customer-care services
• +3

Leisure Centre Operation

Sevenoaks District Council · Local authority · South East England

Awarded to Sports & Leisure Management Ltd

• Catering services
• Cleaning services
• Computer-related services
• +3

Archiving and Records Management Commercial Partnership Agreement for the operation and management of the National Nuclear Archive. Nuclear Decommissioning Authority (NDA), on behalf of NDA Archives L

Nuclear Decommissioning Authority · Nationwide (UK)

CALL FOR COMPETITION Archiving and Records Management Commercial Partnership Agreement for the operation and management of the National Nuclear Archive. Nuclear Decommissioning Authority (NDA), on behalf of NDA Archives Limited (NDAAL), inv…

• Archive destruction services
• Archive services
• Building and facilities management services
• +3

Archiving and Records Management Commercial Partnership Agreement for the operation and management of the National Nuclear Archive. Nuclear Decommissioning Authority (NDA), on behalf of NDA Archives L

Nuclear Decommissioning Authority · Nationwide (UK)

CALL FOR COMPETITION Archiving and Records Management Commercial Partnership Agreement for the operation and management of the National Nuclear Archive. Nuclear Decommissioning Authority (NDA), on behalf of NDA Archives Limited (NDAAL), inv…

• Archive destruction services
• Archive services
• Building and facilities management services
• +3

Framework Agreement for Learning and Development

The City of Edinburgh Council · Local authority · Scotland

Training services

Awarded to Camilla Training Aspects, City of Glasgow College, GTG TRAINING LIMITED +10 more · 7 awards

• Customer services
• Education and training services
• Health and safety services

Business Process Outsourcing Customer Services

THAMES WATER UTILITIES LIMITED · Other public body · Greater London, South East England

Thames Water is seeking to award Services Agreements to multiple providers for the provision of customer services across three lots: Lot 1 - Digital led customer contact: delivering first tier contact on digital medium Lot 2 - Transactional…

Awarded to EXL, SPS UK&I LIMITED, Tech Mahindra Limited · 3 awards

• Customer services
• Customer-care services
• Electronic message services
• +3

QEOP & E20 Stadium Customer Helpline Services

London Legacy Development Corporation · Greater London

The LLDC is seeking to engageThe LLDC is seeking to engage a Helpline specialist which shares our ambition for Queen Elizabeth Olympic Park (‘QEOP’) to be industry leading and benchmarked favourably against high performance estates, venues,…

• Customer services

CPU 6087 Charnwood Borough Council Revenues & Benefits Service SOFT MARKET TEST

Nottingham City Council · Local authority · East Midlands

Charnwood Borough Councils revenues and benefits service has been contracted out since 2009. The contract is due to end in October 2024 and the Council is reviewing its options in relation to the delivery of the Revenues and Benefits servic…

• Business services: law, marketing, consulting, recruitment, printing and security
• Customer services
• Financial and insurance services
• +2

Advice and Information Services

The Highland Council · Local authority · Scotland

The provision of face to face advice and information services relating to debt management, benefits, housing and employment rights.

• Customer services