Official UK procurement notice
Student Enquiry Management and Conversion Services, Admissions Enquiry Services and Student Engagement and Retention Services
Authority: LONDON METROPOLITAN UNIVERSITY (Education)
What is being bought3 lots · detail below
Published requirement descriptionThe University seeks to appoint a supplier for student enquiry management and conversion services admissions enquiry services student engagement and retention services, for a period of 3 years with the option to extend for a further 2 x 12 month periods . The requirement has been split into the following 3 lots:Lot 1: Enquiry Management (from enquiry to point of application) and Conversion Services (from offer to point of enrolment)Lot 2: Admissions Enquiry Services (for applicants at any point in the admissions process)Lot 3: Student Engagement and Retention Services (for a proportion of enrolled students and identified as ‘at risk’ of dropping out)The key objectives of this contract are to increase enrolment numbers and support improvement of retention and continuation rates throughout the student lifecycle.Further information regarding the University's requirements, including a full specification, can be found within the provided tender documentation.
CPV: Business services: law, marketing, consulting, recruitment, printing and security · Customer services · Customer-care services · Higher education services · Marketing services · Recruitment services
Lots and requirements (3)Procurement structure
3 lots · no lot values publishedLot #1Enquiry Management and Conversion Services
Lot 1: Enquiry Management (from enquiry to point of application) and Conversion Services (from offer to point of enrolment)Please see tender documentation for further information.
Lot #2Admission Enquiry Services
Lot 2: Admissions Enquiry Services (for applicants at any point in the admissions process)Please see tender documentation for further information.
Lot #3Student Engagement and Retention Services
Lot 3: Student Engagement and Retention Services (for a proportion of enrolled students and identified as ‘at risk’ of dropping out)Please see tender documentation for further information.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 2 Jun 2023, 14:04 BST
- Last source update
- 2 Jun 2023, 14:04 BST
- Award evaluation window
- 3 Jul 2023 – …
- Authority reference
LMU2022-1610- FTS notice number
2023/S 000-015706- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03d358Find a Tender
How it was run
Official noticeTender documents are also served through a separate tool: http://www.in-tendhost.co.uk/londonmetuni ↗
- Submission deadline
- 3 Jul 2023, 15:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 3 Jul 2023, 15:00 BST
Timeline
2 Jun 2023 → 3 Jul 2023 · 3 dates- Notice published2 Jun 2023, 14:04 BST
- Submission deadline3 Jul 2023, 15:00 BST
- Bids opened3 Jul 2023, 15:00 BST
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.