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planned
Official procurement procedure

Advice and Information Services

Customer services
Scotland (UKM)
Scotland (UKM6)
Published value
£3,210,000
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: The Highland Council: "Advice and Information Services". Published status: planned. Published value: £3,210,000. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityThe Highland CouncilScope & CategoriesNot publishedSubmission Window
planned
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£3,210,000
Bidder Intelligence · Authority Profile: The Highland Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for The Highland Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
4.2Bids / Report
20.3% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 74 active published awards; 74 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityThe Highland Council
Procedure methodNot published
Procurement categoryNot published
Statusplanned
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published11 Nov 2022, 09:10 GMT
Last source update11 Nov 2022, 09:10 GMT
Recurring procurementNot published
ClassificationCustomer services
Delivery area
Scotland (UKM)
Scotland (UKM6)
OCIDocds-h6vhtk-038364
What is being bought
The provision of face to face advice and information services relating to debt management, benefits, housing and employment rights.
What changed
From the official release history
  1. Published value updated to £3,210,000
    11 Nov 2022, 09:10 GMT
  2. Status changed to planned
    11 Nov 2022, 09:10 GMT
  3. Official notice release published
    11 Nov 2022, 09:10 GMT
  4. Buyer information updated
    11 Nov 2022, 09:10 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planned
    Published valueNot published
    Welfare, debt, housing and employment advice and information services are essential socio-economic levers for those accessing support. The Highland Council is inviting expressions of interest for the provision of face to face advice and information services relating to debt management, benefits, housing and employment rights. Access to these advice and support services must be available for free to all residents living in the Highland Council area. Face to face services must be provided Monday to Friday, 0900-1700 hrs, across the Highlands. The provider will be required to have offices available to public visitors in Caithness, Sutherland, Ross & Cromarty, Skye & Lochalsh, Lochaber, Inverness, Badenoch & Strathspey and Nairn. Face to face advice will be delivered by appointment, drop-in services and through outreach sessions held in local communities. Providers will also be required to provide representation for clients and preparation and submission of appeals, financial statements, tribunal documentation on clients’ behalf. In addition to face to face services, providers will be required to offer online and telephone advice for clients. Additional information: The face to face and office elements of this requirement are on the basis of Monday to Friday, 0900 to 1700. This is a vital component of the requirement.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    11 Nov 2022, 09:10 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

The Highland Council

Contracting authority GB-FTS-7940
View buyer profile

  • The Highland Council
    buyer
    centralPurchasingBody

    Council Headquarters, Glenurquhart Road, Inverness, UKM6, IV3 5NX
    sheila.mckandie@highland.gov.uk
    +44 1463702411
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published