Official UK procurement notice
Unified Customer Contact and Force Control Room Solution
Authority: York and North Yorkshire Combined Authority (Local council)
What is being bought
Published requirement descriptionYork and North Yorkshire Combined Authority on behalf of itself and the Chief Constable for North Yorkshire Police is seeking to award a Contract for the provision of a Unified Customer Contact and Force Control Room Solution. The full Statement of Requirements can be obtained by registering interest and viewing documents at https://atamis-7459.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Px000016ykpdIAA&searchStr=&sortStr=Recently+Published&page=1&filters=&County=
How the procedure runs: The assessment process includes three stages comprising: Stage 1 - Participation & ITT Stage Stage 2 - Demonstration Stage 3 - Dialogue Questions and Best and Final Offer Full details can be obtained by registering interest and viewing documents at more…
https://atamis-7459.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Px000016ykpdIAA&searchStr=&sortStr=Recently+Published&page=1&filters=&County=
CPV: Command and control system, printing, graphics, office automation and information-processing equipment · Command, control, communication and computer systems · IT services: consulting, software development, Internet and support · Integrated telecommunications services · Radio, television, communication, telecommunication and related equipment · Software package and information systems
The lotProcurement structure
single lot · value publishedLot #1Lot 0001RenewalPublished value£15,000,000
- Value
- £15,000,000 exc. VAT · £18,000,000 inc. VAT
- Extensions
Requirements of this project are split into three phases: Phase 1 - Minimum Viable Product Phase 2 - Compulsory Enhancements Phase 3 - Optional Enhancements. Details of these optional enhancements can be seen in the full Statement of Requirements, obtained by registering interest and viewing documents at more…
https://atamis-7459.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Px000016ykpdIAA&searchStr=&sortStr=Recently+Published&page=1&filters=&County= · The Contract Term shall be for a period of 5 years with the option to extend by a further ten (10) 12-month periods.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published — the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Quality - Technical Questions — 50%
- Price — 40%
- Social Value — 10%
No conditions of participation were published on the notice; check the tender documents.
Competition analysis · published record, not a forecast of who will bid
How York and North Yorkshire Combined Authority buys Telecommunication services except telephone and data transmission services (CPV 6422) — and who usually turns up
York and North Yorkshire Combined Authority’s own published record, next to the Yorkshire and the Humber market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Telecommunication services except telephone and data transmission services (CPV 6422) →
How the contest usually goes
Left: this authority. Right: the market where the work is delivered. Bids and award-vs-estimate pairs are per lot, from contested contracts only — direct awards (including PA 2023 transparency notices) report one bid by definition and are left out. On Procurement Act 2023 notices the count is the tenders assessed at the final stage, not every submission received; pairs compare like with like (VAT-exclusive, or VAT-inclusive on both sides). Empty means nothing was published, not filled in from elsewhere.
York and North Yorkshire Combined Authority
contract notices in 36 months: 1 in CPV 6422 · 2 in division 64 (1 route not published) · 52 in all categories (5 without competition · 11 route not published)
i
How many companies usually bid for work like this.
Middle value of published bid counts, one per lot, for this buyer or this region in the same sector.
Based on this buyer’s tenders in all categories, last 36 months: 19 lots. 18 lots are from Procurement Act 2023 notices (bids assessed, middle 5.5) and 1 from older notices (bids received, middle 1).
Nothing is filled in from UK-wide numbers. An empty tile means nothing usable was published.
i
How often only one company bid.
Share of lots that received exactly one bid, on the same competitions as the bids figure.
Based on this buyer’s tenders in all categories, last 36 months: 19 lots.
High means a thin market or an incumbent that is hard to beat.
i
Do awards for work like this land above or below the estimate.
Estimate against award per lot, for this buyer or this region in the same sector.
Based on this buyer’s tenders in all categories, last 36 months: 20 pairs.
A past pattern, not a price to bid.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Based on this buyer’s tenders in all categories, last 36 months: 15 notices.
Only decided tenders count, so slow ones still waiting are not in.
i
How often this buyer changes a notice after publishing it.
Middle number of amendments per notice. Deadline extensions and corrections both count.
Based on this buyer’s tenders in all categories, last 24 months: 61 notices.
i
How often this buyer awards without a competition.
Direct or limited awards as a share of its notices that say which procedure was used. These routes are legal in defined cases. This is just the record.
Based on this buyer’s tenders in all categories, last 36 months: 41 notices.
Yorkshire and the Humber · Telecommunication services except telephone and data transmission services (CPV 6422)
contract notices delivered in Yorkshire and the Humber in 36 months: 4 in CPV 6422 (2 competed) · 78 in division 64 (57 competed, 7 route not published)
i
How many companies usually bid for work like this.
Middle value of published bid counts, one per lot, for this buyer or this region in the same sector.
Based on this region’s tenders in this industry (CPV 64), last 36 months: 15 lots. 8 lots are from Procurement Act 2023 notices (bids assessed, middle 5) and 7 from older notices (bids received, middle 2).
Nothing is filled in from UK-wide numbers. An empty tile means nothing usable was published.
i
How often only one company bid.
Share of lots that received exactly one bid, on the same competitions as the bids figure.
Based on this region’s tenders in this industry (CPV 64), last 36 months: 15 lots.
High means a thin market or an incumbent that is hard to beat.
i
Do awards for work like this land above or below the estimate.
Estimate against award per lot, for this buyer or this region in the same sector.
Based on this region’s tenders in this industry (CPV 64), last 36 months: 6 pairs.
A past pattern, not a price to bid.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Based on this region’s tenders in this industry (CPV 64), last 36 months: 9 notices.
Only decided tenders count, so slow ones still waiting are not in.
i
How much of this market goes to small and medium firms.
SME bidders where buyers published the split, otherwise SME winners.
Based on this region’s tenders in this industry (CPV 64), last 36 months: 12 lots.
i
How much work like this goes to companies based in the delivery region.
Awards in this category delivered here where the winner’s registered address is in the region.
Based on this region’s tenders in this industry (CPV 64), last 36 months: 38 awards.
Registered address, so a national firm with a local branch counts as outside.
i
Where this tender’s estimate would land if the usual pattern repeats.
We apply the buyer’s usual movement between estimate and award (or the region’s) to the estimate on this notice.
Based on this buyer’s own usual movement over 20 lots (all categories), applied to the £15,000,000 estimate on this notice.
A benchmark, not a price to bid.
Who you are likely to meet i
Who you may be up against.
Suppliers on this buyer’s earlier similar contracts, and suppliers whose record fits this tender.
A guess from the record. Buyers do not publish who is bidding.
i
Who you may be up against.
Suppliers on this buyer’s earlier similar contracts, and suppliers whose record fits this tender.
A guess from the record. Buyers do not publish who is bidding.
Suppliers on this authority’s earlier similar contracts, then suppliers with a matching track record — from published award history, not a bid list
Suppliers with a similar track record — and how they price i
Suppliers with a similar track record, and how they price.
Suppliers matched on wins in this category, history with this buyer, location and size. Their award vs estimate is from their own past wins.
A guess from the record, not a bidder list.
i
Suppliers with a similar track record, and how they price.
Suppliers matched on wins in this category, history with this buyer, location and size. Their award vs estimate is from their own past wins.
A guess from the record, not a bidder list.
| Supplier | Evidence | Last award | Their award vs estimate | Relevance |
|---|---|---|---|---|
| Nynet Limited | 1 class wins · 1 lots for this buyer | 3 months ago | no comparable pairs | 48% |
| Encompass Digital Media Limited SME | 1 class wins | 22 months ago | at estimate n=1 | 47% |
| NEP BOW TIE Large | 1 class wins | 42 months ago | 37% below n=1 | 43% |
| BOW TIE TELEVISION LTD Large | 2 class wins | 3 months ago | no comparable pairs | 42% |
| Airmax Remote Limited Large | 1 class wins | 3 months ago | no comparable pairs | 38% |
Matched by the nightly worker on class wins, buyer history, delivery geography, scale and notice text; relevance is a 0–100% heuristic score, not a probability of bidding. “Their award vs estimate” is that supplier’s middle value on its own comparable single-supplier wins, CPV 6422 first. Nobody here is known to be bidding.
Coverage and what to read with care
- Each tile explains itself. The on a figure says what it is, how it is counted and which scope this notice’s own record came from (class, division, all categories, or the authority’s 24-month row). The two columns are never blended and nothing is filled from a UK-wide figure; an empty tile means the source published nothing usable. Long form: Methodology.
- Coverage. Roughly 40 % of notices publish a bid count; about half publish an ITL1 delivery location, so the market column reads the authority’s registered region when the notice has none (labelled). About 30 % of award-vs-estimate pairs are exact matches — the buyer published the award at the estimate. n is on every figure; a thin sample is muted, never hidden.
- “Match” and “relevance” are model scores from the nightly matcher, not published facts. Find a Tender does not publish who is bidding. Never shown: contact details, payment behaviour, or a recommended price.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Open for tender
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 30 Sept 2026, 14:16 BST
- Last source update
- 30 Sept 2026, 14:16 BST
- Award evaluation window
- Submission end — 6 Aug 2027, 23:59 BST
- Authority reference
2526-0234- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-055950Find a Tender
- How it runs
- The assessment process includes three stages comprising: Stage 1 - Participation & ITT Stage Stage 2 - Demonstration Stage 3 - Dialogue Questions and Best and Final Offer Full details can be obtained by registering interest and viewing documents at https://atamis-7459.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Px000016ykpdIAA&searchStr=&sortStr=Recently+Published&page=1&filters=&County=
How to participate & submission route
Official notice Submit via Atamis (Health Family)- Expression of interest (EOI)
- —
- Tender submission deadline
- 16 Nov 2026, 11:00 GMT
- Clarification deadline
- 21 Oct 2026, 11:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
7 published dates · Europe/London- Planning notice published4 Jul 2025, 15:08 BST
- Market engagement22 Aug 2025, 23:59 BST
North Yorkshire Police (NYP) are exploring market options for a Unified Customer Contact and Force Control Room Solution and welcomes supplier input to address the following core components: • Contact Management (multi-channel) • Command and Control • Integrated Communications Control System (ICCS) more…
• Telephony Please search the project via the Bluelight E-procurement portal https://sell2.in-tend.co.uk/blpd/home to access a document with further information, background, questionnaire and detail on forthcoming supplier demonstration opportunities. - Tender notice published1 day ago29 Sept 2026, 16:34 BST
- Clarification questions byin 20 days21 Oct 2026, 11:00 BST
- Submission deadlinein 47 days16 Nov 2026, 11:00 GMT
- Award decision expected byin 310 days6 Aug 2027, 23:59 BST
- Contract startsin 365 days1 Oct 2027, 00:00 BST
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Notice history
9 events · 4 releases on Find a Tender · since 4 Jul 2025- Tender notice published30 Sept 2026, 14:16 BSTUK4
- Deadline moved to 16 Nov 2026, 11:00 GMT30 Sept 2026, 14:16 BST-1 days · was 17 Nov 2026, 11:00 GMT
- Tender notice published29 Sept 2026, 16:34 BSTUK4
- Published value published: £15,000,00029 Sept 2026, 16:34 BST
- Status changed to active29 Sept 2026, 16:34 BST
- Procurement method changed29 Sept 2026, 16:34 BST
- Deadline published: 17 Nov 2026, 11:00 GMT29 Sept 2026, 16:34 BST
- Preliminary market engagement notice published4 Jul 2025, 15:14 BSTUK2
- Preliminary market engagement notice published4 Jul 2025, 15:08 BSTUK2
Published amendments (2)
Deadline for return of questionnaires corrected from 23/08 to 22/08
Tender Submission Deadline corrected from 11:00 17/11/2026 to 11:00 16/11/2026
Routine re-releases (4)
- 2025-07: 1 release · 4 Jul 2025
Contracting authority & participating public bodies
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
- Conflict of interest declarationNot published
- Bidding documents and specifications
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender