Lot 1
No lot description published.
The GPhC have procured the provision of Transcription and Recording services. This Contract has been awarded to 1 Tenderer(s)/Service Provider(s); and scope of services include: o Audio Recording 1. Supply of Loggers -throughout the United Kingdom- to attend and record in-person 'Fitness to Practise' hearings. 2. Provision and storage of high-quality audio recordings, enabling the production of verbatim transcriptions using current technologies. 3. Application of appropriate, effective and consistent audio recording(s) labelling/indexing practices. o Transcription 1. Provision of verbatim 'Fitness to Practise' hearing transcripts. 2. Secure email provision of complete transcripts on 'standard' request - within 10 working days. 3. Secure email provision of complete transcripts on 'urgent' request - within 5 working days. 4. Secure email provision of complete transcripts on 'expedited' request - within 3 working days. o Data Security and Information Governance 1. Compliance with the Data Protection Act 2018 and General Data Protection Regulation (GDPR), including registration with the Information Commissioner's Office (ICO). 2. ISO 15489 and BS 10012 accreditations, or appropriate Records Management policies and procedures in place, which are compliant with ISO 15489 and BS 10012 standards. 3. ISO 27001 accreditation, or appropriate Information Security policies and procedures in place, which are compliant with ISO 27001 standards. 4. Data processed within the United Kingdom, or another Country/Territory recognised by the United Kingdom Government as having equivalent levels of Data Protection. 5. Application of appropriate and effective measures/processes/procedures/systems to ensure all Agents, including but not limited to Loggers, Transcriptionists and Transcribers: i. respect confidentiality of Hearings. ii. provide secure and safe production, storage and transport of transcripts and recordings. o Communication 1. Application of an efficient and intuitive booking and cancellation system. 2. Application of an efficient invoicing system. o Account Management and Management Information (MI) 1. Provision of accurate management information/reports on demand, for but not limited to: i. usage. ii. expenditure.
No lot description published.
No usable CPV category has been published, so a comparable market set cannot yet be built.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-04fa7f |
|---|---|
| Latest release ID | 065589-2025 |
| Latest release timestamp | Wed Oct 15 2025 12:36:11 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | Not published |
| Tender status | complete |
| Procurement method | open |
| Procurement method details | Open procedure |
| Main procurement category | Not published |
| Above threshold | Not published |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 1 |
| Tender items in source | 0 |
| Tender documents in source | 1 |
| Awards in latest release | 1 |
| Contracts in latest release | 1 |
| Parties in latest release | 2 |
| Date | Event | Reference |
|---|---|---|
| 15 Oct 2025 | award, contract | 065589-2025 |
| 22 Aug 2025 | award, contract | 051028-2025 |
| 16 Jun 2025 | tender | 032446-2025 |
| 31 Mar 2025 | planning | 011949-2025 |
| 31 Mar 2025 | planning | 011947-2025 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
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