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ClosedFind a Tender · UK4

Specialist Soft Facilities Management (FM) Rail Cleaning Services

Buyer: THE CHILTERN RAILWAY COMPANY LIMITED →

Participate on marketdojo.com ↗External submission platform

BuyerTHE CHILTERN RAILWAY COMPANY LIMITED
StatusClosed
Deadline9 Sept 2025
Value£11,250,000
Published12 Aug 2025

What is being bought

CHILTERN is conducting this Procurement to select a supplier for the provision of Specialist Soft Facilities Management (FM) Rail Cleaning Services at railway stations, rail depots and rail offices, including deep cleans, carpark litter picking, washroom services, vegetation clearance, waste management, and pest control across the CHILTERN network from its central London terminus at London Marylebone along the M40 corridor to destinations in Buckinghamshire, Oxfordshire and Warwickshire. This Procurement also covers East West Railway from Oxford to Bletchley.

Delivery location

UKG1, GB · UKI3, GB · UKI7, GB · UKJ1, GB

Categories

Exterior cleaning work for buildings 45452000Support services for railway transport 63711000Cleaning and sanitation services 90900000

Lot details

Lot 1

No lot description published.

Statusactive
Value£11,250,000
Contract periodFrom 1 Dec 2025 to 30 Nov 2028
SME suitabilitySuitable for SMEs

Award criteria
Technical — Please refer to the Invitation to Tender (DRAFT) (60%)
Commercial — Please refer to the Invitation to Tender (DRAFT) (30%)
Legal — Please refer to the Invitation to Tender (DRAFT) (10%)

What is included

ItemCategoryQuantity
1Exterior cleaning work for buildings, Support services for railway transport, Cleaning and sanitation servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 45. The category anchor is Exterior cleaning work for buildings (45452000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 4516,8574 median · 30 average (5,554 of 16,857 with a bid count)3.8 average (6,138 of 16,857 with named award suppliers)Not published
Same buyer5Not publishedNot publishedNot published
Delivery region: UKG13239 median · 311.7 average (7 of 32 with a bid count)17.9 average (8 of 32 with named award suppliers)Not published
Similar published value (0.5×–2×)1,2986 median · 9.5 average (11 of 1,298 with a bid count)4.2 average (11 of 1,298 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeutilities
Covered byNot published
Submission policyallowed
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-058678
Latest release ID048158-2025
Latest release timestampTue Aug 12 2025 15:11:19 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/048158-2025
Tender statusactive
Procurement methodselective
Procurement method detailsCompetitive flexible procedure
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadline2025-09-09T12:00:00+01:00
Enquiry deadlineNot published
Award period: startNot published
Award period: end2025-12-01T23:59:59Z
Submission method detailshttps://marketdojo.com/market-dojo-sign-up/ Chiltern use Market Dojo e-sourcing portal for the purposes of this Procurement. Use Invitation Code: 833FDAE503 to access the tender documents.
Submission languagesen
Electronic catalogue policyNot published
Total tender value£11,250,000
Tender lots in source1
Tender items in source1
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
12 Aug 2025tender048158-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "048158-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-08-12T16:11:19+01:00",
  "ocid": "ocds-h6vhtk-058678",
  "buyer": {
    "id": "GB-COH-03007939",
    "name": "THE CHILTERN RAILWAY COMPANY LIMITED"
  },
  "tender": {
    "id": "ocds-h6vhtk-058678",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 11250000,
          "currency": "GBP",
          "amountGross": 13500000
        },
        "status": "active",
        "renewal": {
          "description": "Extensions will be granted dependent on the suppliers performance throughout the contract, including service level criteria."
        },
        "hasRenewal": true,
        "secondStage": {
          "maximumCandidates": 5
        },
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Please refer to the Invitation to Tender (DRAFT)"
            },
            {
              "name": "Commercial",
              "type": "price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "description": "Please refer to the Invitation to Tender (DRAFT)"
            },
            {
              "name": "Legal",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "description": "Please refer to the Invitation to Tender (DRAFT)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-11-30T23:59:59Z",
          "startDate": "2025-12-01T00:00:00Z",
          "maxExtentDate": "2030-11-30T23:59:59Z"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "CHILTERN is entitled to terminate the Contract in full by giving not less than 3 months written notice.\nTUPE applies and any transfer of staff will be dealt with in accordance with TUPE.\nThe Supplier shall have or demonstrate they can obtain the following insurances with a reputable insurer:\nEmployer's liability insurance £10m\nPublic liability insurance £10m\nProfessional indemnity insurance £1m.\nComply with the Arriva Code of Conduct.\nPlease see ITP for further details."
            },
            {
              "type": "technical",
              "description": "The Supplier is to hold the following qualifications and standards. \nISO 9001, ISO 45001 and ISO 14001.\nThe Supplier is to be registered and verified with RISQS for the following RICCLE Railway Industry Commodity Classification List code: H.G.2.1 Contract Cleaning Services (Office, Station & Depot).\nPlease see ITP for further details."
            },
            {
              "description": "CHILTERN intends that 5 Bidders will be invited to participate in Stage 2. See ITP for further details.",
              "forReduction": true
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKG1",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKI3",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKI7",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKJ1",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45452000",
            "scheme": "CPV",
            "description": "Exterior cleaning work for buildings"
          },
          {
            "id": "63711000",
            "scheme": "CPV",
            "description": "Support services for railway transport"
          },
          {
            "id": "90900000",
            "scheme": "CPV",
            "description": "Cleaning and sanitation services"
          }
        ]
      }
    ],
    "title": "Specialist Soft Facilities Management (FM) Rail Cleaning Services",
    "value": {
      "amount": 11250000,
      "currency": "GBP",
      "amountGross": 13500000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "048158-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/048158-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-08-12T16:11:19+01:00"
      }
    ],
    "procedure": {
      "features": "This procurement will consist of 4 Stages.\nStage 1 - Invitation to Participate (ITP) which includes a procurement specific questionnaire (PSQ). Bidders who are successfully shortlisted in Stage 1 will be invited to participate in Stage 2.\nStage 2 - Invitation to Submit Final Tenders (ISFT). \nStage 3 - Preferred Bidder Stage.\nStage 4 - Contract Award."
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2025-12-01T23:59:59Z"
    },
    "description": "CHILTERN is conducting this Procurement to select a supplier for the provision of Specialist Soft Facilities Management (FM) Rail Cleaning Services at railway stations, rail depots and rail offices, including deep cleans, carpark litter picking, washroom services, vegetation clearance, waste management, and pest control across the CHILTERN network from its central London terminus at London Marylebone along the M40 corridor to destinations in Buckinghamshire, Oxfordshire and Warwickshire. This Procurement also covers East West Railway from Oxford to Bletchley.",
    "specialRegime": [
      "utilities"
    ],
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://marketdojo.com/market-dojo-sign-up/\nChiltern use Market Dojo e-sourcing portal for the purposes of this Procurement.\nUse Invitation Code: 833FDAE503 to access the tender documents.",
    "procurementMethodDetails": "Competitive flexible procedure",
    "expressionOfInterestDeadline": "2025-09-09T12:00:00+01:00"
  },
  "parties": [
    {
      "id": "GB-COH-03007939",
      "name": "THE CHILTERN RAILWAY COMPANY LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC23",
        "country": "GB",
        "locality": "Sunderland",
        "postalCode": "SR3 3XP",
        "countryName": "United Kingdom",
        "streetAddress": "1 Admiral Way"
      },
      "details": {
        "url": "https://www.chilternrailways.co.uk/",
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "03007939",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "name": "Iain Alexander",
        "email": "iain.alexander@chilternrailways.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PNPV-7838-DRMN",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
12 Aug 2025 · 048158-2025 · tender
{
  "id": "048158-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-08-12T16:11:19+01:00",
  "ocid": "ocds-h6vhtk-058678",
  "buyer": {
    "id": "GB-COH-03007939",
    "name": "THE CHILTERN RAILWAY COMPANY LIMITED"
  },
  "tender": {
    "id": "ocds-h6vhtk-058678",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 11250000,
          "currency": "GBP",
          "amountGross": 13500000
        },
        "status": "active",
        "renewal": {
          "description": "Extensions will be granted dependent on the suppliers performance throughout the contract, including service level criteria."
        },
        "hasRenewal": true,
        "secondStage": {
          "maximumCandidates": 5
        },
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Please refer to the Invitation to Tender (DRAFT)"
            },
            {
              "name": "Commercial",
              "type": "price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "description": "Please refer to the Invitation to Tender (DRAFT)"
            },
            {
              "name": "Legal",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "description": "Please refer to the Invitation to Tender (DRAFT)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-11-30T23:59:59Z",
          "startDate": "2025-12-01T00:00:00Z",
          "maxExtentDate": "2030-11-30T23:59:59Z"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "CHILTERN is entitled to terminate the Contract in full by giving not less than 3 months written notice.\nTUPE applies and any transfer of staff will be dealt with in accordance with TUPE.\nThe Supplier shall have or demonstrate they can obtain the following insurances with a reputable insurer:\nEmployer's liability insurance £10m\nPublic liability insurance £10m\nProfessional indemnity insurance £1m.\nComply with the Arriva Code of Conduct.\nPlease see ITP for further details."
            },
            {
              "type": "technical",
              "description": "The Supplier is to hold the following qualifications and standards. \nISO 9001, ISO 45001 and ISO 14001.\nThe Supplier is to be registered and verified with RISQS for the following RICCLE Railway Industry Commodity Classification List code: H.G.2.1 Contract Cleaning Services (Office, Station & Depot).\nPlease see ITP for further details."
            },
            {
              "description": "CHILTERN intends that 5 Bidders will be invited to participate in Stage 2. See ITP for further details.",
              "forReduction": true
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKG1",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKI3",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKI7",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKJ1",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45452000",
            "scheme": "CPV",
            "description": "Exterior cleaning work for buildings"
          },
          {
            "id": "63711000",
            "scheme": "CPV",
            "description": "Support services for railway transport"
          },
          {
            "id": "90900000",
            "scheme": "CPV",
            "description": "Cleaning and sanitation services"
          }
        ]
      }
    ],
    "title": "Specialist Soft Facilities Management (FM) Rail Cleaning Services",
    "value": {
      "amount": 11250000,
      "currency": "GBP",
      "amountGross": 13500000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "048158-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/048158-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-08-12T16:11:19+01:00"
      }
    ],
    "procedure": {
      "features": "This procurement will consist of 4 Stages.\nStage 1 - Invitation to Participate (ITP) which includes a procurement specific questionnaire (PSQ). Bidders who are successfully shortlisted in Stage 1 will be invited to participate in Stage 2.\nStage 2 - Invitation to Submit Final Tenders (ISFT). \nStage 3 - Preferred Bidder Stage.\nStage 4 - Contract Award."
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2025-12-01T23:59:59Z"
    },
    "description": "CHILTERN is conducting this Procurement to select a supplier for the provision of Specialist Soft Facilities Management (FM) Rail Cleaning Services at railway stations, rail depots and rail offices, including deep cleans, carpark litter picking, washroom services, vegetation clearance, waste management, and pest control across the CHILTERN network from its central London terminus at London Marylebone along the M40 corridor to destinations in Buckinghamshire, Oxfordshire and Warwickshire. This Procurement also covers East West Railway from Oxford to Bletchley.",
    "specialRegime": [
      "utilities"
    ],
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://marketdojo.com/market-dojo-sign-up/\nChiltern use Market Dojo e-sourcing portal for the purposes of this Procurement.\nUse Invitation Code: 833FDAE503 to access the tender documents.",
    "procurementMethodDetails": "Competitive flexible procedure",
    "expressionOfInterestDeadline": "2025-09-09T12:00:00+01:00"
  },
  "parties": [
    {
      "id": "GB-COH-03007939",
      "name": "THE CHILTERN RAILWAY COMPANY LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC23",
        "country": "GB",
        "locality": "Sunderland",
        "postalCode": "SR3 3XP",
        "countryName": "United Kingdom",
        "streetAddress": "1 Admiral Way"
      },
      "details": {
        "url": "https://www.chilternrailways.co.uk/",
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "03007939",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "name": "Iain Alexander",
        "email": "iain.alexander@chilternrailways.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PNPV-7838-DRMN",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}