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Official procurement procedure

Provision of a Contact Centre as a Service

Telecommunications services
Location not published
Published value
Not published
Submission deadline Not published
Lots published0
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: The Guinness Partnership Ltd: "Provision of a Contact Centre as a Service". Published status: tenderUpdate. Published value: Value not published. Lot information not published. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityThe Guinness Partnership LtdScope & CategoriesNot publishedSubmission Window
Recorded
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: The Guinness Partnership Ltd
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for The Guinness Partnership Ltd. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5Bids / Report
0.8% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 120 active published awards; 120 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityThe Guinness Partnership Ltd
Procedure methodNot published
Procurement categoryNot published
StatusNot published
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published25 Jan 2022, 16:42 GMT
Last source update25 Jan 2022, 16:42 GMT
Recurring procurementNot published
ClassificationTelecommunications services
Delivery areaLocation not published
OCIDocds-h6vhtk-030f29
What is being bought
Guinness is looking to replace its current Customer Contact Centre capabilities and contract with a partner to provide a Managed Service. As a precursor to commencing a procurement process we are issuing this Prior Information Notice (PIN) as a soft market testing exercise to enable Guinness to gain a better understanding of the providers in the market and their technical capabilities. We are looking for organisations to provide us with an outline of their offering with reference to our requirements in the market engagement brief. It is not mandatory to respond and equally, information submitted will not be evaluated or count towards the future tender process. Responses to the market engagement exercise should be submitted via the address stated in I.3 of this notice by 4pm on Tuesday 22nd February.
What changed
From the official release history
  1. Status changed to published status
    25 Jan 2022, 16:42 GMT
  2. Official notice release published
    25 Jan 2022, 16:42 GMT
  3. Status changed to planned
    25 Jan 2022, 15:57 GMT
  4. Official notice release published
    25 Jan 2022, 15:57 GMT
  5. Buyer information updated
    25 Jan 2022, 15:57 GMT
  6. Published tender amendment
    Not published
Lots and requirements (0)
Published by the contracting authority
No data
No lots are published for this procedure
Timeline
  1. Procedure published
    25 Jan 2022, 16:42 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

The Guinness Partnership Ltd

Contracting authority GB-FTS-2771
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published