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Published 30 Mar 2023, 14:51 BST

Official UK procurement notice

NHMF Frameworx Heating Services Framework Agreements 2023

Official notice

Authority: National Heritage Memorial Fund

Framework agreement7 lotsServicesOpen procedure
Sectors: Construction & Civil Engineering (45)Repair & Maintenance (50) Delivery: UKNorth East (UKC)North West (UKD)
+9 moreYorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)Wales (UKL)Scotland (UKM)
Framework ceiling (notional)£600,000,000total for 7 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 3 Jul 2023awarded 31 Aug 2023
Lots 7see the lot list below

What is being bought7 lots · detail below

Published requirement description

NHMF Frameworx on behalf of NHMF (NPC) members has appointed a number of

Contractors, to two Frameworks, one for Direct Awards, and one for Mini-Competitions.

Each of the Frameworks is broken down into 3 workstreams which are:

Heating Services - Domestic Heating Appliances and Installations Servicing, Maintenance

and Installations

Heating Services - Commercial/Communal Heating Appliances and Installations Servicing,

Maintenance and Installations

Heating Services - Microgeneration Appliances and Installations Servicing, Maintenance and

Installations

The Frameworks are national covering England, Wales, Scotland and Northern Ireland with

the ability to operate in specific geographical regions

CPV: Heating, ventilation and air-conditioning installation work · Repair and maintenance services of central heating · Repair and maintenance services of electrical and mechanical building installations · Repair and maintenance services of pumps, valves, taps and metal containers

How this framework works

From the published notice
Places
up to 30 suppliers · 16 bids received (0.5 per place) · 16 appointed

Lots and requirements (7)Procurement structure

7 lots · 6 with a published value · same evaluation weights on every lot

Every one of these 4 lots carries the same published figure, £75,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1NPC has been established by the National Housing Maintenance Forum (NHMF) to be a…Planned North East, North West +10Lot estimate not published

NPC has been established by the National Housing Maintenance Forum (NHMF) to be a national procurement consortium dedicated to the social housing sector . The members of the NHMF represent more than 80% of the UK's housing stock.

NPC is a contracting authority under regulation 2 of the Public Contracts Regulations 2015, and a central purchasing body under regulation 37 of those Regulations.

NPC is administered by M3Housing Ltd on behalf of the NHMF.

NPC has been tasked with establishing multi supplier frameworks at regional, sub-regional and local authority level to provide maintenance and Improvement services to the social housing stock of its members. The scope of the individual frameworks is being developed, and NPC wants to engage with the market in order to support both the development of the framework and procurement strategies. The frameworks will be divided into Lots, which will be finalised following the completion of this market engagement, Details of the Lots will be set out in the various Contract Notices.

The engagement with the market will be initially be a questionnaire for completion by interested participants, which may be followed by telephone and online conference calls to elicit further information from respondents.

The questionnaire together with supporting information can be downloaded from etenders.nhmfframeworx.org.uk ↗

This is NPC's e-procurement portal (the "portal") for downloading and submission of procurement and tender documentation and communicating requests and responses to clarifications. All requests for the questionnaire, communications and submission of completed questionnaires must be made via the Portal which can be accessed at etenders.nhmfframeworx.org.uk ↗

After activating an account on the portal, users will receive an email with a link to activate their account. Once activated and logged in, users will need the following code to register for their questionnaire: NPC1006

Generic marketing material is not required to be submitted.

Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales, Scotland, Northern Ireland
45331000 Heating, ventilation and air-conditioning installation work50510000 Repair and maintenance services of pumps, valves, taps and metal containers50710000 Repair and maintenance services of electrical and mechanical building installations50720000 Repair and maintenance services of central heating
Lot #2Heating Services - Domestic Heating Appliances and Installations Servicing, Maintenance and Installations - Direct Award FrameworkAwarded UK, North East +11Published value£150,000,000

Heating Services - Domestic Heating Appliances and Installations Servicing, Maintenance

and Installations to their various dwellings, estates and schemes which may include major

component renewals, fuel switches etc.

The Service may include in respect of gas, lpg, oil, solid fuel and electric heating and hot

water appliances and installations the following:

  • Periodic inspections, testing, servicing and certification;
  • Routine and responsive maintenance including responding to breakdown callouts and

provision of replacement parts;

  • Major component renewals ;
  • Renewal or provision or fuel switching of central heating installations
  • Checking, testing smoke, heat and carbon monoxide detectors
Delivery: UK, North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales, Scotland, Northern Ireland
Variant bids: not allowed
45331000 Heating, ventilation and air-conditioning installation work50510000 Repair and maintenance services of pumps, valves, taps and metal containers50710000 Repair and maintenance services of electrical and mechanical building installations50720000 Repair and maintenance services of central heating
Lot #3Heating Services - Domestic Heating Appliances and Installations Servicing, Maintenance and Installations - Mini Competition FrameworkAwarded UK, North East +11Published value£150,000,000

Heating Services - Domestic Heating Appliances and Installations Servicing, Maintenance

and Installations to their various dwellings, estates and schemes which may include major

component renewals, fuel switches etc.

The Service may include in respect of gas, lpg, oil, solid fuel and electric heating and hot

water appliances and installations the following:

  • Periodic inspections, testing, servicing and certification;
  • Routine and responsive maintenance including responding to breakdown callouts and

provision of replacement parts;

  • Major component renewals ;
  • Renewal or provision or fuel switching of central heating installations
  • Checking, testing smoke, heat and carbon monoxide detectors
Delivery: UK, North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales, Scotland, Northern Ireland
Variant bids: not allowed
45331000 Heating, ventilation and air-conditioning installation work50510000 Repair and maintenance services of pumps, valves, taps and metal containers50710000 Repair and maintenance services of electrical and mechanical building installations50720000 Repair and maintenance services of central heating
Lot #4Heating Services - Commercial/Communal Heating Appliances and Installations Servicing, Maintenance and Installations - Direct Award FrameworkAwarded UK, North East +11ceiling above

Heating Services - Commercial/Communal Heating Appliances and Installations Servicing,

Maintenance and Installations to their various dwellings, estates and schemes, which may

include major component renewals, fuel switches etc

The Service may include in respect of commercial/communal gas, lpg, oil, solid fuel, biomass

heating and hot water appliances and installations the following:

  • Periodic inspections, testing, servicing and certification;
  • Routine and responsive maintenance including responding to breakdown callouts and

provision of replacement parts;

  • Major component renewals ;
  • Renewal or provision or fuel switching of central heating distribution installations
  • Maintenance of heating systems within communal areas
  • Maintenance of heating systems with flats served by a commercial/boiler installation
  • Checking, testing smoke, heat and carbon monoxide detectors
Delivery: UK, North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales, Scotland, Northern Ireland
Variant bids: not allowed
45331000 Heating, ventilation and air-conditioning installation work50510000 Repair and maintenance services of pumps, valves, taps and metal containers50710000 Repair and maintenance services of electrical and mechanical building installations50720000 Repair and maintenance services of central heating
Lot #5Heating Services - Commercial/Communal Heating Appliances and Installations Servicing, Maintenance and Installations - Mini Competition FrameworkAwarded UK, North East +11ceiling above

Heating Services - Commercial/Communal Heating Appliances and Installations Servicing,

Maintenance and Installations to their various dwellings, estates and schemes, which may

include major component renewals, fuel switches etc

The Service may include in respect of commercial/communal gas, lpg, oil, solid fuel, biomass

heating and hot water appliances and installations the following:

  • Periodic inspections, testing, servicing and certification;
  • Routine and responsive maintenance including responding to breakdown callouts and

provision of replacement parts;

  • Major component renewals ;
  • Renewal or provision or fuel switching of central heating distribution installations
  • Maintenance of heating systems within communal areas
  • Maintenance of heating systems with flats served by a commercial/boiler installation
  • Checking, testing smoke, heat and carbon monoxide detectors
Delivery: UK, North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales, Scotland, Northern Ireland
Variant bids: not allowed
45331000 Heating, ventilation and air-conditioning installation work50510000 Repair and maintenance services of pumps, valves, taps and metal containers50710000 Repair and maintenance services of electrical and mechanical building installations50720000 Repair and maintenance services of central heating
Lot #6Heating Services - Microgeneration Appliances and Installations Servicing, Maintenance and Installations - Direct Award FrameworkAwarded UK, North East +11ceiling above

Heating Services - Microgeneration Appliances and Installations Servicing, Maintenance and

Installations to their various dwellings, estates and schemes.

The services may include the servicing, maintenance and installation or renewal of domestic

and communal:

  • Biomass boilers
  • Hydronic underfloor heating
  • Air source heat pumps
  • Ground source heat pumps
  • MVHR installations
  • Solar hot water panels and cylinders
  • electrical power generation systems - Wind turbines and PV panels
Delivery: UK, North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales, Scotland, Northern Ireland
Variant bids: not allowed
45331000 Heating, ventilation and air-conditioning installation work50510000 Repair and maintenance services of pumps, valves, taps and metal containers50710000 Repair and maintenance services of electrical and mechanical building installations50720000 Repair and maintenance services of central heating
Lot #7Heating Services - Microgeneration Appliances and Installations Servicing, Maintenance and Installations - Mini Competition FrameworkAwarded UK, North East +11ceiling above

Heating Services - Microgeneration Appliances and Installations Servicing, Maintenance and

Installations to their various dwellings, estates and schemes.

The services may include the servicing, maintenance and installation or renewal of domestic

and communal:

  • Biomass boilers
  • Hydronic underfloor heating
  • Air source heat pumps
  • Ground source heat pumps
  • MVHR installations
  • Solar hot water panels and cylinders
  • electrical power generation systems - Wind turbines and PV panels
Delivery: UK, North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales, Scotland, Northern Ireland
Variant bids: not allowed
45331000 Heating, ventilation and air-conditioning installation work50510000 Repair and maintenance services of pumps, valves, taps and metal containers50710000 Repair and maintenance services of electrical and mechanical building installations50720000 Repair and maintenance services of central heating

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 6 lots
Quality: 560Price: 400Social value: 40
Published sub-criteria (3)
  • Method Statement: 560
  • price: 400
  • Social Value: 40
What this means for your bid
  • Price carries 400 of 1000 points: a 10% discount moves about 40 points. The method statement decides this lot, not the discount.
  • “NHMF Frameworx Heating Services Framework Agreements 2023” is a framework: the contest is a place on its panel, up to 30 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
30 Mar 2023, 14:51 BST
Last source update
6 Oct 2023, 15:42 BST
Award evaluation window
3 Jul 2023 – …
FTS notice number
2023/S 000-029579
Classification (CPV)
Heating, ventilation and air-conditioning installation workRepair and maintenance services of central heatingRepair and maintenance services of electrical and mechanical building installationsRepair and maintenance services of pumps, valves, taps and metal containers
Delivery area
UKNorth East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)
+4 moreSouth East (UKJ)South West (UKK)Wales (UKL)Scotland (UKM)
Official registry OCID
ocds-h6vhtk-03b764 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

The Contracting Authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the Contracts is communicated to all Economic Operators.

The standstill period provides time for unsuccessful Economic Operators to challenge the award decision before Framework Agreements are entered into. The Public Contract Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or who are at risk of harm by a breach of the Regulations to take action in the High Court of England and Wales.

After the expiry of the 10 day standstill period, the Contracting Authority will unless prevented by order of the High Court, conclude and enter into the Framework Agreements.

Publisher note: The members of the NHMF represent more than 80% of the UK's housing stock. NHMF (NPC) Ltd is a Contracting Authority under regulation 2 of the Public Contract Regulations 2015 and a central purchasing body under regulation 37 of those Regulations. NHMF Frameworx is the trading name of NHMF (NPC) Ltd ("NPC") which has been established by the National Housing Maintenance Forum Ltd. The framework agreements subject to this notice are made available for use by the registered providers of social housing and all other member and associate member contracting authorities on NPC'S register of members at the time of the publication of this FTS notice for this procurement operating across England, Wales, Scotland and/or Northern Ireland including their wholly owned subsidiaries. The register of members is obtainable from http://nhmfframeworx.org.uk/register of members The Framework Agreements subject to this notice are also made available for use by any other registered social housing provider https://www.gov.uk/government/publications/registered-providers-of-social-housing) , Welsh registered social landlord (https://gov.wales/registered-social-landlords), Scottish registered social landlord (https://www.housingregulator.gov.scot/register-of-social-landlords), Northern Irish registered housing association (https://www.communities-ni.gov.uk/articles/housing-regulation#toc-2), any local authority as defined in the Local Government Act 1972 for public authorities in England and Wales or as defined in the Local Government Act (Scotland) 1973 or as defined in the Local Government Act (Northern Ireland) 1972 and any housing Arm's Length Management Organisation (ALMO) that either (a) becomes a member of NPC during the period of the Framework Agreements by becoming a subscriber and user of the M3NHF Schedule of Rates for Responsive and Void Property Works, the M3NHF Schedule of Rates for Planned Maintenance and Property Reinvestment and the M3NHF Repairs Ordering Schedule; or (b) becomes an associate member of NPC during the period of the Framework Agreements by entering into an Authorising Associate Member Agreement with NPC The Contracting Authority considers that these contracts may be suitable for economic operators that are small or medium enterprises (SMEs), any selection of tenderers will however be based solely on the criteria set out in the procurement documents. NPC is administering this procurement on behalf of its Members. The Contracting Authority reserves the right not to award any membership to any framework pursuant to this procurement exercise and/or to abandon this procurement exercise at any time and/or to award membership of a framework for only part of the Works at its sole discretion The Contracting Authority shall have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion. For the avoidance of doubt, all costs incurred by any applicant and/or tenderer before signature of any Call-off Contract shall be incurred entirely ay that applicant/tenderer's risk. No guarantee can be given that any business is generated under any awarded framework agreement or call off contract, nor can any guarantee be given that any framework agreement or call-off contract may be put in place in relation to this procurement. Economic Operators are to note that Call-off Contracts will take into account the priorities of the Contracting Authority and its members relating to economic. Social and environmental well being. All documentation can be downloaded from https://etenders.nhmfframeworx.org.uk (https://etenders.nhmfframeworx.co.uk) This portal is for the downloading of the draft procurement documentation, submission of tenders and communicating requests for and responses to clarifications. All requests for procurement documentation, communications and submission of tenders must be made via the Portal, which can be accessed at https://etenders.nhmfframeworx.org.uk (https://etenders.nhmfframeworx.co.uk) After creating an account on eTenders@NHMF-Frameworx, users will receive an email with a link to activate their account. Once activated and logged in , users will need the following code to register for the procurement documentation: NPC 6001. Economic operators may seek clarification where they consider any part of the procurement documentation is unclear. All queries and any clarifications must be communicated using the secure email messaging function within the Portal, but to be received no later than 17:00 on 26.06.2023, this will provide an audit trail of all clarification requests and responses issued. It will not be possible to respond to any queries received after that stipulated date and time. It is the Economic Operators responsibility to regularly monitor communications raised and issued through the Portal. Response to requests for clarification will be communicated by NPC to all Economic Operators through the portal secure email messaging system. When uploading Tender Documentation, Economic Operators must be aware of any speed limitations of their internet connection, system configuration and general web traffic etc., as these may impact on the time taken to complete the transaction. Uploading of submissions must be completed by the deadline closing date and time. DO NOT WAIT until too near the closing time on the return date. The closing deadline for uploading completed tender documentation is the 03.07.2023 at 15.00. Please note that the Portal will not permit tender submissions to be uploaded after the closing deadline. Tenders and supporting documentation must be visible to NPC and their advisers only after the closing deadline. Should Economic Operators have any queries or experience difficulties with the registration or download/upload system they should contact the eTenders@NHMF-Frameworx help desk by email [email protected]

How it was run

Official notice
Run through: portal not identified
Language: EN
Appointment period ends
3 Jul 2023, 15:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
3 Jul 2023, 15:30 BST
Detailed submission instructions & authority contactsFrom official release

etenders.nhmfframeworx.org.uk ↗

Timeline

26 May 2023 → 6 Oct 2023 · 4 dates
  1. Next notice expected
    26 May 2023, 00:00 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    3 Jul 2023, 15:00 BST
  3. Bids opened
    3 Jul 2023, 15:30 BST
  4. Notice published
    6 Oct 2023, 15:42 BST

Notice history

5 events · 3 releases on Find a Tender · since 2 Jun 2023
  1. Published value published: £600,000,000
    2 Jun 2023, 15:52 BST
  2. Status changed to active
    2 Jun 2023, 15:52 BST
  3. Procurement method changed
    2 Jun 2023, 15:52 BST
  4. Deadline published: 3 Jul 2023, 15:00 BST
    2 Jun 2023, 15:52 BST
  5. Status changed to complete
    6 Oct 2023, 15:42 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 16admitted to the panel · see the list ↓
Bids received 16
Contracts signed 20latest 31 Aug 2023

62 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 20 of these contracts carry the same published figure, £75,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Contract 029579-2023-31

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-32

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-33

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-34

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-35

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-36

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-37

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-38

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-39

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-40

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-41

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-42

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-43

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-44

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-45

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-46

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-47

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-48

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-49

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

  • Contract 029579-2023-50

    Signed
    31 Aug 2023
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · Heating Services - Domestic Heating Appliances and Installations Servicing, Maintenance and Installations - Direct Award Framework16bids———
3 · Heating Services - Domestic Heating Appliances and Installations Servicing, Maintenance and Installations - Mini Competition Framework16bids———
4 · Heating Services - Commercial/Communal Heating Appliances and Installations Servicing, Maintenance and Installations - Direct Award Framework16bids———
5 · Heating Services - Commercial/Communal Heating Appliances and Installations Servicing, Maintenance and Installations - Mini Competition Framework16bids———
6 · Heating Services - Microgeneration Appliances and Installations Servicing, Maintenance and Installations - Direct Award Framework16bids———
7 · Heating Services - Microgeneration Appliances and Installations Servicing, Maintenance and Installations - Mini Competition Framework16bids———
Whole notice16bids———

Contracting authority & participating public bodies

NHMF (NPC) LIMITED

Contracting authorityBody governed by public lawPublic Sector Framework Provider GB-COH: 13915301 23 Commonside East, MITCHAM, London, CR42QAContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • Cabinet OfficeReview contact point London
  • High Court of England and WalesReview body London

Framework contractors & participating bidders

16 commercial parties on the notice
Show 6 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria