Find a TenderAwardedContract details notice
Published 24 Jun 2025, 10:05 BST

Official UK procurement notice

IT Hardware, ITAD and Associates Services

Official notice

Authority: Connect2Framework for Umbrella Company Services to the Public Sector (Public body)

Framework agreement3 lotsGoodsOpen procedureAbove thresholdSME suitableVCSE suitable
Framework ceiling (notional)£500,000,000total for 3 lots · framework ceiling, not attributable revenue
Submissions closed 28 Jul 2025awarded 16 Oct 2025
Awarded to Bytes Software Services Ltd +14 more3 awards
Framework period 4 yrsends 14 Sept 2029 · starts 15 Sept 2025

What is being bought3 lots · detail below

Published requirement description

The Framework covers the provision of a full range of IT hardware including, but not limited to, new, refurbished and remanufactured IT hardware and IT Asset Disposition of the following goods, end user devices, AI hardware, technology infrastructure, consumables an peripheral equipment. A Preliminary Market Engagement Notice was not issued as it took place prior to the Procurement Act 2023 coming into force and therefore it was not possible.

CPV: Office and computing machinery, equipment and supplies except furniture and software packages · Radio, television, communication, telecommunication and related equipment · Software package and information systems

How this framework works

From the published notice
Type
Open framework
Call-offs
call-offs may be awarded directly or by further competition
Bids received
18 bids on the busiest of 3 lots · 26 suppliers appointed
Framework period
4 yrs from 15 Sept 2025
Supplier levy on call-offs (max %)
1% of call-off value
Who may buy through it

This Framework is for use by Customers in the United Kingdom, British Overseas Territories, and Crown Dependencies that exist on 13/06/25 and which fall into one or more of the following categories:

•Ministerial government departments

•Non ministerial government departments

•Executive agencies of government

•Non-Departmental Public Bodies (NDPBs), including advisory NDPBs, executive NDPBs, and tribunal NDPBs

•Assembly Sponsored Public Bodies (ASPBs)

•Police forces

•Fire and rescue services

•Ambulance services

•Maritime and coastguard agency services

•NHS bodies

•Educational bodies or establishments including state schools (nursery schools, primary schools, middle or high schools, secondary schools, special schools), academies, colleges, Pupil Referral Unit (PRU), further education colleges and universities

•Hospices

•National Parks

•Housing associations, including registered social landlords

•Third sector and charities

•Citizens advice bodies

•Councils, including

Published description of the framework

Call-off contracts may be awarded with or without competition between Suppliers on the Framework.

Further Competition (competitive selection process):

A Further Competition process is used where Customers carry out a competition for the award of a Call-Off Contract. The selection process for awarding Call-Off Contracts must be set out in the Framework and is as follows:

•The Customer must invite all Suppliers on the Framework who are deemed capable of delivering the particular requirement.

•The Customer shall be responsible for formulating a specification/product brief containing full details of the goods/services required.

•The Customer will send the specification/product brief to all Suppliers quoting the Framework reference number. A reasonable and proportionate time limit should be set for the submission of fully completed Bid responses.

•Responses received must be unopened until the designated closing date and time for final submissions has passed. Responses received after the specified date and time should be rejected unopened.

•The submitted response shall be evaluated in accordance with the criteria stated in the original specification/product brief. The headline criteria used must be the same as the headline criteria used for the original Framework or part thereof, but the Customer may change the weightings and add their own sub-criteria to apply.

•The Bidders must be advised of the result in writing. Customers are not required to provide Suppliers with an assessment summary however, they are encouraged to do so as a matter of best practice.

•A voluntary standstill period of no less than 8 working days beginning with the day on which the contract ward notice is published must be completed before entering into the Call-Off Contract

Conditions of Participation

Under this Framework a Further Competition process provides for conditions of participation if the Customer is satisfied that the conditions are a proportionate means of ensuring that Suppliers party to the Framework have

othe legal and financial capacity to perform the Call-Off Contract, or

othe technical ability to perform the Call-Off Contract.

In this section, a “condition of participation” means a condition that a Supplier must satisfy in order to be awarded a public contract in accordance with the Framework.

A condition may not

orequire the submission of audited annual accounts, except from Suppliers who are, or were, required to have the accounts audited in accordance with Part 16 of the Companies Act 2006 or an overseas equivalent;

orequire insurance relating to the performance of the Call-Off Contract to be in place before the award of the Call-Off Contract.

A condition may relate to Suppliers’ qualifications, experience or technical ability, but may not

orequire Suppliers to have been awarded a Call-Off Contract under the Framework or by a particular Customer.

obreak the rules on technical specifications in section 56, or

orequire particular qualifications without allowing for their equivalents.

When considering whether a condition is proportionate a Customer must have regard to the nature, complexity and cost of the Call-Off Contract.

A condition of participation may require the provision of evidence that is verifiable by a person other than the Supplier.

If a Supplier does not satisfy a condition of participation, the Customer may exclude the Supplier from participating in, or progressing as part of, the competitive selection process (Further Competition).

A competitive selection process may provide for the assessment of proposals, but only by reference to one or more of the award criteria against which Bids were assessed in awarding the Framework. The award criteria used for this Framework was:

Award Criteria Headings

Price

Quality

Social Value

The award criteria may be refined for example, additional sub-criteria may be included or the criteria explained further.

Direct Award (award without a competitive selection):

This Framework permits Direct Award in accordance with PA23. The key provisions that relate to awarding a Call-Off Contract without further competition via a Framework are found in Sections 45 to 49, particularly Section 45(2) and Section 49(10)..

Customers may award a Call-Off Contract directly to any Supplier on the Framework, provided they can demonstrate that the Supplier offers the most advantageous tender for their specific requirement. This must be based on the award criteria set out in this ITT, which includes quality, social value and price.

To support this:

•All Suppliers have been evaluated against consistent and transparent quality questions.

•A clear pricing mechanism has been submitted and forms part of the Framework terms.

•These evaluation criteria form the basis for Direct Award decisions throughout the life of the Framework.

Customers may take into account:

•The Supplier offers the most competitive pricing using the submitted pricing mechanism;

•Supplier capability and delivery approach (Quality Criterion)

•Specific strengths in service, innovation, sustainability, or compatibility

•Any other factors that align with the Framework’s original award criteria

•The Supplier has the best capability for the specific product, service, or location;

•The Supplier achieved the highest score for quality, price and/or social value during the Framework evaluation process. sustainability, lead time, or delivery assurance relevant to the call-off;

•The Supplier’s model delivers continuity or integration with existing estate or contracts.

Customers must retain an auditable record justifying their selection, demonstrating how the Supplier’s offer was the most advantageous based on the Framework’s established evaluation model.

The onus will be on the Customer to carry out their own due diligence before selecting whether they conduct a Further Competition or choose to Direct Award with any of the awarded Suppliers. The Customer will determine the requirement, specification and award, based on the Most Advantageous Tender (MAT)

Call-offs published through it4

Notices that name this framework as their framework in the official record. Many call-offs are never published, so this is a floor, not utilisation.

Lots and requirements (3)Procurement structure

3 lots · all with a published value · same evaluation weights on every lot

Every one of these 2 lots carries the same published figure, £125,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Remanufactured and Refurbished IT HardwareAwarded 4 yrsSMEVCSEceiling above

All products supplied and delivered via this Lot must be Remanufactured or Refurbished Hardware.

Contract period: 15 Sept 2025 – 14 Sept 2029 (4 yrs)
Eligibility: SME eligibleVCSE eligible
Lot #2IT Asset DispositionAwarded 4 yrsSMEVCSEceiling above

This Lot covers secure and compliant disposal, and asset remarketing and recovery for IT equipment. Services include, but are not limited to: data wiping, secure storage and transportation, hardware destruction and disposal, on-site decommissioning and reporting. This is all in compliance with all current regulations such as WEEE, GDPR and NCSC Secure Sanitisation Guidance.

Contract period: 15 Sept 2025 – 14 Sept 2029 (4 yrs)
Eligibility: SME eligibleVCSE eligible
Lot #3New IT HardwareAwarded 4 yrsSMEVCSEPublished value£250,000,000

All products supplied and delivered via this Lot must be New and accompanied by the manufacturer’s warranty.

Contract period: 15 Sept 2025 – 14 Sept 2029 (4 yrs)Value: £250,000,000 exc. VAT · £300,000,000 inc. VAT
Eligibility: SME eligibleVCSE eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 70%Price: 20%Social value: 10%
Published sub-criteria (3)
  • Quality: 70%
  • Price Schedule: 20%
  • Social Value: 10%
Published award criteria (3)
  • Price Schedule
  • Quality
  • Social Value
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
  • “IT Hardware, ITAD and Associates Services” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
This Framework is for use by Customers in the United Kingdom, British Overseas Territories, and Crown Dependencies that exist on 13/06/25 and which fall into one or more of the following categories: •Ministerial government departments •Non ministerial government departments •Executive agencies of government •Non-Departmental Public Bodies (NDPBs), including advisory NDPBs, executive NDPBs, and tribunal NDPBs •Assembly Sponsored Public Bodies (ASPBs) •Police forces •Fire and rescue services •Ambulance services •Maritime and coastguard agency services •NHS bodies •Educational bodies or establishments including state schools (nursery schools, primary schools, middle or high schools, secondary schools, special schools), academies, colleges, Pupil Referral Unit (PRU), further education colleges and universities •Hospices •National Parks •Housing associations, including registered social landlords •Third sector and charities •Citizens advice bodies •Councils, including
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
24 Jun 2025, 10:05 BST
Last source update
1 Apr 2026, 17:21 BST
Award evaluation window
Submission end – 18 Aug 2025
Authority reference
Y26005
FTS notice number
2025/S 000-034598
Latest notice
Contract details notice (UK7)
Classification (CPV)
Office and computing machinery, equipment and supplies except furniture and software packagesRadio, television, communication, telecommunication and related equipmentSoftware package and information systems
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-055242 Find a Tender

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Appointment period ends
28 Jul 2025, 17:00 BST
Clarification deadline
14 Jul 2025, 14:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)
call-off levy · 1% of call-off value
Detailed submission instructions & authority contactsFrom official release

Timeline

24 Jun 2025 → 1 Apr 2026 · 8 dates
  1. Tender notice published
    24 Jun 2025, 10:05 BST
  2. Clarification questions by
    14 Jul 2025, 14:00 BST
  3. Admission / appointment period endsperiod end, not a bid countdown
    28 Jul 2025, 17:00 BST
  4. Award decision expected by
    18 Aug 2025, 23:59 BST
  5. Contract starts
    15 Sept 2025, 00:00 BST
  6. Assessment summaries sent370 days ago
    16 Oct 2025, 00:00 BST
  7. Standstill ends348 days ago
    6 Nov 2025, 23:59 GMT
  8. Latest notice published203 days ago
    1 Apr 2026, 17:21 BST

Notice history

5 events · 3 releases on Find a Tender · since 24 Jun 2025
  1. Tender notice published
    24 Jun 2025, 10:05 BST
    UK4
  2. Contract award notice published
    28 Oct 2025, 12:05 GMT
    UK6
  3. Status changed to complete
    28 Oct 2025, 12:05 GMT
  4. Contract signature expected
    10 Nov 2025, 23:59 GMT
    scheduled
  5. Contract details notice published
    1 Apr 2026, 17:21 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 263 awards · see the list ↓
Bids received 1810 from SMEs · busiest of 3 lots
Named bidders 26published on the award notice
Contracts signed 3latest 10 Nov 2025

£125,000,000 is the framework's published maximum, restated by the publisher on 2 award rows. It is one ceiling, not 2 separate sums, and no share per lot is published; those rows read “ceiling above”.

Contracts

All 2 of these contracts carry the same published figure, £125,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Remanufactured and Refurbished IT Hardware18final-stage tenders · 37 at stage one100—
2 · IT Asset Disposition13final-stage tenders · 39 at stage one60—
3 · New IT Hardware18final-stage tenders · 39 at stage one70—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Kent County Council (T/a Procurement Services)

Contracting authorityPublic authority - sub-central government GB-PPON: PYCX-4938-CCHM 1 Abbey Wood Road, West Malling, South East, ME19 4YTContact name, email

Framework contractors & participating bidders

26 commercial parties on the notice
  • Academia LtdFramework contractorGB-PPON: PHML-1185-LRVL Unit 1 Progression Centre, Mark Road, Hemel Hempstead, East of England, HP2 7DWContact email
  • Ayoo Services LimitedFramework contractorGB-PPON: PYBZ-2299-NBZP UNIT 10, LONG WOOD ROAD, TRAFFORD PARK, MANCHESTER, North West, M17 1PZContact email, phone
  • Bytes Software ServicesFramework contractorGB-PPON: PPDB-2731-YCDX BYTES HOUSE, RANDALLS WAY, LEATHERHEAD, South East, KT22 7TWContact email, phone
  • CAE Technology Services LtdFramework contractorGB-COH: 02685146 CAE HOUSE, MAYLANDS AVENUE, HEMEL HEMPSTEAD INDUSTRIAL ESTATE, HEMEL HEMPSTEAD, East of England, HP2 7DEContact email, phone
  • CDW LimitedFramework contractorGB-PPON: PDHM-6656-PDQZ 3RD FLOOR, ONE NEW CHANGE, LONDON, London, EC4M 9AFContact email, phone
  • Centerprise International LtdFramework contractorGB-PPON: PGPP-7657-RQYH HAMPSHIRE INTERNATIONAL BUSINESS PARK, LIME TREE WAY, CHINEHAM, BASINGSTOKE, South East, RG24 8GQContact email, phone
  • Digital DevicesFramework contractorGB-COH: 05901479 UNIT 16, PARK ROYAL METRO CENTRE, BRITANNIA WAY, LONDON, London, NW10 7PAContact email, phone
  • IDNS LtdFramework contractorGB-PPON: PXLN-5392-CWCV 1B SPRINGFIELD COURT, SUMMERFIELD ROAD, BOLTON, North West, BL3 2NTContact email
  • Insight Direct (UK) ltdFramework contractorGB-PPON: PVDG-2635-GTLY 1ST FLOOR ST PAUL'S PLACE, 121 NORFOLK STREET, SHEFFIELD, Yorkshire & Humber, S1 2JFContact email, phone
  • MTI Technology LTDFramework contractorGB-PPON: PWDN-9819-QBVV 3 LOTUS PARK, FIRST FLOOR, THE CAUSEWAY, STAINES-UPON-THAMES, South East, TW18 3AGContact email
Show 16 more suppliers
  • Medhurst CommunicationsFramework contractorGB-PPON: PPDL-2889-VDMZ 17 BRUNEL WAY, SEGENSWORTH EAST, FAREHAM, South East, PO15 5TXContact email, phone
  • Phoenix Software LtdFramework contractorGB-PPON: PLJR-2682-VHWP BLENHEIM HOUSE, YORK ROAD, POCKLINGTON, YORK, Yorkshire & Humber, YO42 1NSContact email, phone
  • Pure IT RefurbishedFramework contractorGB-PPON: PQXX-2541-YZPR 14 RIVERSDALE CRESCENT, EDINBURGH, Scotland, EH12 5QTContact email, phone
  • Rebuyer Ltd (t/a BornGood)Framework contractorGB-COH: 13559041 UNIT 36U, BROUGHAM STREET, SUNDERLAND, North East, SR1 3DRContact email
  • ReconomeFramework contractorGB-COH: 11401181 ARCH 255, JOSEPH RAY ROAD, LONDON, London, E11 4RAContact email, phone
  • Softcat LtdFramework contractorGB-PPON: PZRT-9169-TVMT SOLAR HOUSE, FIELDHOUSE LANE, MARLOW, South East, SL7 1LWContact email, phone
  • Specialist Computer Centres plcFramework contractorGB-COH: 01428210 JAMES HOUSE, WARWICK ROAD, BIRMINGHAM, West Midlands, B11 2LEContact email, phone
  • Stone Technologies LtdFramework contractorGB-PPON: PBBD-1934-LTCY GRANITE ONE HUNDRED, ACTON GATE, STAFFORD, West Midlands, ST18 9AAContact email, phone
  • Storm TechnologiesFramework contractorGB-PPON: PXHW-6389-PLWY THE BOULEVARD, BLACKMOOR LANE, CROXLEY BUSINESS PARK, WATFORD, East of England, WD18 8YWContact email, phone
  • Sync (A Trading Name of GBM Digital Technologies Ltd)Framework contractorGB-PPON: PRPD-2752-ZQDD Unit 2.3-2.4, Arbeta, Northampton Road, Manchester, North West, M40 5BPContact email, phone
  • Teqex LtdFramework contractorGB-PPON: PJLT-6687-QPTZ Unit 2, Southgate Ind Est, Green Lane, Heywood, North West, OL10 1NDContact email
  • The DMS Digital Group LtdFramework contractorGB-PPON: PQDM-1976-QYNV 2 Belmont House, Deakins Business Park, Bolton, North West, BL7 9RPContact email
  • Tier 1 Asset Management LtdFramework contractorGB-PPON: PHMP-4866-WWDJ 59 Stanley Road, Manchester, North West, M45 8GZContact email
  • Trams Ltd (Econocom)Framework contractorGB-PPON: PCVZ-2977-BBLR 33 Queen Street, 4th Floor, London, London, EC4R 1APContact email
  • Ultima Business SolutionsFramework contractorGB-PPON: PHLP-4331-RRXJ Gainsborough House, Manor Park, Reading, South East, RG2 0NAContact email
  • XMA LtdFramework contractorGB-COH: 02051703 WILFORD INDUSTRIAL ESTATE, RUDDINGTON LANE, WILFORD, NOTTINGHAM, East Midlands, NG11 7EPContact email, phone

Official documents & specifications (7)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender