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ClosedFind a Tender · UK4
BuyerThe Office for Legal Complaints
StatusClosed
Deadline28 Aug 2026
Value£108,000
Published10 Aug 2026

What is being bought

Cloud based HR and Payroll Systems Provision, plus migration from current system

Delivery location

UKC, GB · UKD, GB · UKE, GB · UKF, GB · UKG, GB · UKH, GB · UKI, GB · UKJ, GB · UKK, GB · UKL, GB

Categories

Time accounting or human resources software development services 72212450

Lot details

Lot 1

No lot description published.

Statusactive
Value£108,000
Contract periodFrom 1 Mar 2027 to 1 Mar 2030
SME suitabilitySuitable for SMEs

What is included

ItemCategoryQuantity
1Time accounting or human resources software development servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is Time accounting or human resources software development services (72212450); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,162 of 10,539 with a bid count)2 average (5,054 of 10,539 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKC4151 median · 12.9 average (181 of 415 with a bid count)2.6 average (200 of 415 with named award suppliers)Not published
Similar published value (0.5×–2×)4451.5 median · 3 average (8 of 445 with a bid count)1 average (8 of 445 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policynotAllowed
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06e069
Latest release ID075845-2026
Latest release timestampMon Aug 10 2026 14:38:45 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/075845-2026
Tender statusactive
Procurement methodopen
Procurement method detailsBelow threshold - open competition
Main procurement categoryservices
Above thresholdNo
Legal basis2023/54
Tender period: startNot published
Tender period: end2026-08-28T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsprocurement@legalombudsman.org.uk If not acknowledged by 1pm on 28th August, please contact the Procurement Manager directly.
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£108,000
Tender lots in source1
Tender items in source1
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
10 Aug 2026tender075845-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "075845-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-08-10T15:38:45+01:00",
  "ocid": "ocds-h6vhtk-06e069",
  "buyer": {
    "id": "GB-PPON-PLVH-7633-CNXX",
    "name": "The Office for Legal Complaints"
  },
  "tender": {
    "id": "LEGO285",
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      {
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        "value": {
          "amount": 108000,
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          "amountGross": 139000
        },
        "status": "active",
        "renewal": {
          "description": "Potential 1 year extension"
        },
        "hasRenewal": true,
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "description": "Best fit against RFP details and use cases"
        },
        "contractPeriod": {
          "endDate": "2030-03-01T23:59:59Z",
          "startDate": "2027-03-01T00:00:00Z",
          "maxExtentDate": "2031-03-01T23:59:59Z"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKD",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKE",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKF",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKG",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKH",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKI",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKJ",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKK",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKL",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72212450",
            "scheme": "CPV",
            "description": "Time accounting or human resources software development services"
          }
        ]
      }
    ],
    "title": "HR Systems",
    "value": {
      "amount": 108000,
      "currency": "GBP",
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    },
    "status": "active",
    "documents": [
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        "format": "application/pdf",
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      {
        "id": "075845-2026",
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        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-08-10T15:38:45+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Cloud based HR and Payroll Systems Provision, plus migration from current system",
    "tenderPeriod": {
      "endDate": "2026-08-28T12:00:00+01:00"
    },
    "aboveThreshold": false,
    "submissionTerms": {
      "electronicSubmissionPolicy": "notAllowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "procurement@legalombudsman.org.uk\nIf not acknowledged by 1pm on 28th August, please contact the Procurement Manager directly.",
    "procurementMethodDetails": "Below threshold - open competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PLVH-7633-CNXX",
      "name": "The Office for Legal Complaints",
      "roles": [
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      "address": {
        "region": "UKG31",
        "country": "GB",
        "locality": "Birmingham",
        "postalCode": "B1 2RA",
        "countryName": "United Kingdom",
        "streetAddress": "92-93 Edward Street"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PLVH-7633-CNXX",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@legalombudsman.org.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
10 Aug 2026 · 075845-2026 · tender
{
  "id": "075845-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-08-10T15:38:45+01:00",
  "ocid": "ocds-h6vhtk-06e069",
  "buyer": {
    "id": "GB-PPON-PLVH-7633-CNXX",
    "name": "The Office for Legal Complaints"
  },
  "tender": {
    "id": "LEGO285",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 108000,
          "currency": "GBP",
          "amountGross": 139000
        },
        "status": "active",
        "renewal": {
          "description": "Potential 1 year extension"
        },
        "hasRenewal": true,
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "description": "Best fit against RFP details and use cases"
        },
        "contractPeriod": {
          "endDate": "2030-03-01T23:59:59Z",
          "startDate": "2027-03-01T00:00:00Z",
          "maxExtentDate": "2031-03-01T23:59:59Z"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKD",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKE",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKF",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKG",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKH",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKI",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKJ",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKK",
            "country": "GB",
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          },
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    ],
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    },
    "status": "active",
    "documents": [
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        "id": "A-20505",
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        "format": "application/pdf",
        "documentType": "biddingDocuments"
      },
      {
        "id": "075845-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/075845-2026",
        "format": "text/html",
        "noticeType": "UK4",
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        "documentType": "tenderNotice",
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      }
    ],
    "legalBasis": {
      "id": "2023/54",
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      "scheme": "UKPGA"
    },
    "description": "Cloud based HR and Payroll Systems Provision, plus migration from current system",
    "tenderPeriod": {
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    },
    "aboveThreshold": false,
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    "procurementMethod": "open",
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  },
  "parties": [
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      "roles": [
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      "address": {
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}