Find a TenderAwardedContract award notice
Published 20 May 2025, 09:39 BST

Official UK procurement notice

Heating Services and Maintenance Contract for Town and Country Housing Association

Official notice

Authority: Town and Country Housing (Public body)·On behalf of: SEC PROCUREMENT LIMITED T/A SOUTH EAST CONSORTIUM

4 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableMax 1 lot to bidMax 1 lot per supplier
Published estimate£24,000,000total for 4 lots · £24,000,000 inc. VAT
Submissions closed 22 Oct 2025awarded 3 Jul 2026
Awarded to Smith and Byford +2 more4 awards
Contract term Varies by lotfirst lot 5 yrs from 1 Apr 2026 · see each lot

What is being bought4 lots · detail below

Published requirement description

Total heating service and maintenance contract to housing stock of circa 13,000 units. The contract is planned to be split into lots named as: Lot 1. Domestic Gas Lot 2. Renewable Heating Lot 3. Commercial Heating There will be a contract award per lot This will be a 2 stage procurement: First stage will be PSQ (conditions of participation) with suppliers meeting minimum criteria (as outlined in the PSQ documents) progressing to the next stage. Second stage will be ITT publish with cost (40%) and quality (60%) evaluations, top 3 scoring suppliers (per Lot) will progress to the next stage.

  • How the procedure runs: A 3 stage procurement: First stage will be PSQ (conditions of participation) with suppliers meeting minimum criteria (as outlined in the PSQ documents) progressing to the next stage. Second stage will be ITT publish with cost (40%) and quality (60%) evaluations, top 3 scoring suppliers (per Lot) will progress to the next stage. Third stage will be portal demonstrations for lots 1, 2 and 3 only.
  • No preliminary market engagement: Pre-market engagement notice was published June 23rd under the SEC Procurement Limited and pre-market engagement session was held on July 4th.

CPV: Central-heating equipment · Heating equipment · Repair and maintenance services of building installations

Lots and requirements (4)Procurement structure

4 lots · all with a published value (£24,000,000 together) · a supplier may bid for at most 1 and win at most 1 of them · same evaluation weights on every lot
Lot #1Domestic GasAwardedRenewal North East, North West +7 5 yrsSMEPublished value£14,000,000

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2031 (5 yrs) · up to 30 Mar 2036 with extensionsValue: £14,000,000 exc. VAT · £14,000,000 inc. VAT
Extensions: Upon successful performance of initial term, contract can be extended.
Lot #2Renewable HeatingAwardedRenewal South East 5 yrsSMEPublished value£8,000,000

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2031 (5 yrs) · up to 30 Mar 2036 with extensionsValue: £8,000,000 exc. VAT · £8,000,000 inc. VAT
Delivery: South EastEligibility: SME eligible
Extensions: Upon successful performance of the initial contract, it can be extended
Lot #3Commercial HeatingAwardedRenewal South East 5 yrsSMEPublished value£1,800,000

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2031 (5 yrs) · up to 30 Mar 2036 with extensionsValue: £1,800,000 exc. VAT · £1,800,000 inc. VAT
Delivery: South EastEligibility: SME eligible
Extensions: Upon successful performance of initial contract, this can be extended
Lot #4Oil HeatingAwardedRenewal South East 1 yrSMEPublished value£200,000

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2027 (1 yr) · up to 30 Mar 2028 with extensionsValue: £200,000 exc. VAT · £200,000 inc. VAT
Delivery: South EastEligibility: SME eligible
Extensions: Depending on remaining systems and upon successful performance of initial contract

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 4 lots
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Quality: 60%
  • Cost: 40%
Published award criteria (2)
  • Cost
  • Quality
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
20 May 2025, 09:39 BST
Last source update
13 Jul 2026, 09:35 BST
Award evaluation window
Submission end – 11 Dec 2025
FTS notice number
2025/S 000-041788
Latest notice
Contract award notice (UK6)
Classification (CPV)
Central-heating equipmentHeating equipmentRepair and maintenance services of building installations
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-0517f6 Find a Tender
How it runs

A 3 stage procurement:

First stage will be PSQ (conditions of participation) with suppliers meeting minimum criteria (as outlined in the PSQ documents) progressing to the next stage.

Second stage will be ITT publish with cost (40%) and quality (60%) evaluations, top 3 scoring suppliers (per Lot) will progress to the next stage.

Third stage will be portal demonstrations for lots 1, 2 and 3 only.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
22 Oct 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

20 May 2025 → 23 Jul 2026 · 9 dates
  1. Planning notice published
    20 May 2025, 09:39 BST
  2. Tender notice published
    21 Jul 2025, 17:17 BST
  3. Next notice expected
    1 Aug 2025, 23:59 BST
  4. Submission deadline364 days ago
    22 Oct 2025, 12:00 BST
  5. Award decision expected by313 days ago
    11 Dec 2025, 23:59 GMT
  6. Contract starts203 days ago
    1 Apr 2026, 00:00 BST
  7. Assessment summaries sent103 days ago
    10 Jul 2026, 00:00 BST
  8. Latest notice published100 days ago
    13 Jul 2026, 09:35 BST
  9. Standstill ends89 days ago
    23 Jul 2026, 23:59 BST

Notice history

10 events · 5 releases on Find a Tender · since 20 May 2025
  1. Pipeline notice published
    20 May 2025, 09:39 BST
    UK1
  2. Tender notice published
    21 Jul 2025, 17:17 BST
    UK4
  3. Status changed to active
    21 Jul 2025, 17:17 BST
  4. Procurement method changed
    21 Jul 2025, 17:17 BST
  5. Deadline published: 22 Oct 2025, 12:00 BST
    21 Jul 2025, 17:17 BST
  6. Tender notice published
    22 Jul 2025, 10:25 BST
    UK4
  7. Tender notice published
    25 Jul 2025, 11:15 BST
    UK4
  8. Contract award notice published
    13 Jul 2026, 09:35 BST
    UK6
  9. Status changed to complete
    13 Jul 2026, 09:35 BST
  10. Contract signature expected
    1 Sept 2026, 23:59 BST
    scheduled
Published amendments (1)

Updated link https://in-tendhost.co.uk/southeastconsortium/aspx/Home

Routine re-releases (5)
  • 2025-07: 1 release · 21 Jul 2025
  • 2025-05: 1 release · 20 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 4
Awarded value (inc. VAT) £23,800,0003 awards inc. VAT; no net value published
Bids received 1412 from SMEs
Named bidders 11published on the award notice
Awarded toValueDateStatus
Lot 1 · Domestic Gas1 award
Smith and ByfordSMELot 1 Domestic Gas Servicing and Maintenance1 Oct 2026 – 30 Sept 2031 · up to 30 Sept 2036Extensions: Possible extension to 30 September 2036, (9 years, 11 months, 30 days)£14,000,000 inc. VAT3 Jul 2026standstill to 23 Jul 2026Standstill
Lot 2 · Renewable Heating1 award
Robert Heath Heating LimitedSMELot 2 Renewable heating servicing & maintenance1 Oct 2026 – 30 Sept 2031 · up to 30 Sept 2036Extensions: Possible extension to 30 September 2036, (9 years, 11 months, 30 days)£8,000,000 inc. VAT3 Jul 2026standstill to 23 Jul 2026Standstill
Lot 3 · Commercial Heating1 award
Re-Gen (M&E Services) Ltd.SMECommercial heating servicing and maintenance1 Oct 2026 – 30 Sept 2031 · up to 30 Sept 2036Extensions: Possible extension to 30 September 2036, (9 years, 11 months, 30 days)£1,800,000 inc. VAT3 Jul 2026standstill to 23 Jul 2026Standstill
Lot 4 · Oil Heating1 award
supplier not published—22 Aug 2025Awarded

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Domestic Gas10final-stage tenders80—
2 · Renewable Heating1final-stage tenders10—
3 · Commercial Heating3final-stage tenders30—
4 · Oil Heating0final-stage tenders00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

2 public bodies on the notice

TOWN AND COUNTRY HOUSING GROUP

Contracting authorityPublic authority - sub-central government GB-COH: IP30167R · GB-PPON: PGQL-8879-WWMD Monson House, Tunbridge Wells, South East, TN1 1LQContact email

Other public bodies

Bidders & participating suppliers

12 commercial parties on the notice · 3 awarded
  • BRITISH GAS SOCIAL HOUSING LIMITEDBidder / tendererGB-COH: 01026007GB-PPON: PLXL-7173-NHVV Millstream, Windsor, South East, SL4 5GD
  • BSW HEATING LTDBidder / tendererGB-COH: 01047746GB-PPON: PTPB-9475-ZPGX 3 Old Barn Lane, Surrey, London, CR8 5AT
  • BTU (INSTALLATION & MAINTENANCE) LIMITEDBidder / tendererGB-COH: 01561231GB-PPON: PRNZ-5429-LPJD 38 Weyside Road, Surrey, South East, GU1 1JB
  • OCO LIMITEDBidder / tendererGB-COH: 01418006GB-PPON: PHNY-2367-RYRR Meersbrook House, Dartford, South East, DA1 2AU
  • PHOENIX GAS SERVICES LIMITEDBidder / tendererGB-COH: 03830355GB-PPON: PWQJ-6969-GHBN Phoenix Gas Services Limited Furlong Road, Stoke-On-Trent, West Midlands, ST6 5UD
  • RE-GEN (M&E SERVICES) LTDAwarded supplierGB-COH: 09520953GB-PPON: PDDM-2672-BXXZ 3 Blenheim Court, Hurricane Way, Wickford, East of England, SS11 8YTContact email
  • ROBERT HEATH HEATING LIMITEDAwarded supplierGB-COH: 01773699GB-PPON: PVPY-9965-HYDV Heath House, New Malden, London, KT3 4NNContact email
  • SIGNIX LTDBidder / tendererGB-COH: 11794963GB-PPON: PTYZ-3559-XJHT Lynton House, London, London, WC1H 9BQ
  • SMITH AND BYFORD LIMITEDAwarded supplierGB-COH: 01074356GB-PPON: PQBQ-6895-RBWJ St George House, Station Approach, Cheam, London, SM2 7ATContact email
  • SURESERVE COMPLIANCE SOUTH LIMITEDBidder / tendererGB-COH: 05158607GB-PPON: PPBM-9442-QQGG Norfolk House, London, London, WC1A 2AJ
Show 2 more suppliers
  • T BROWN GROUP LIMITEDBidder / tendererGB-COH: 01006630GB-PPON: PLGP-7111-QJZP Ground Floor Bluebird House, Leatherhead, South East, KT22 7BA
  • T.S.G. BUILDING SERVICES PLCBidder / tendererGB-COH: 03908728GB-PPON: PJVG-1112-MDMD TSG House Cranborne Industrial Estate, Potters Bar, East of England, EN6 3JN

Official documents & specifications (10)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: All tender documents will be issued through the South East Consortium In-tend portal
  • Bidding documents and specifications tenderBidding documents and specificationsAll tender documents will be issued through the South East Consortium In-tend portal

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
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  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender