Find a TenderAwardedContract details notice
Published 25 Jun 2025, 16:05 BST

Official UK procurement notice

Guestroom Cleaning · UK public procurement notice

Official notice

Authority: UNIVERSITY OF LANCASTER (Education)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£150,000≈ £75k / year · £180,000 inc. VAT
Submissions closed 23 Jul 2025awarded 8 Aug 2025
Awarded to MARGARET CLEANING SOLUTIONS LTD
Contract term 2 yrsends 30 Sept 2027 · up to 30 Sept 2029 with extensions · starts 1 Oct 2025

What is being bought

Published requirement description

The requirement is to manage the cleaning servicesof the 80 bedrooms in the Guest Rooms block 7 days a week, all year round. They only shut during the Easter and Christmas period when the

University closes. We expect the successful supplier to be able to clean the guest rooms 7 days a week over the year, and plan for the times of the year when the Guest Rooms are at full occupancy(June-September). Plus, over the vacation periods,support with the cleaning of any student blocks that are sold externally to visitors.

Cleaning services includes

  • Full room clean upon departure
  • Room refresh during stay
  • Cleaning of communal areas such foyer areas and corridors
  • Shared kitchens
  • Deep cleaning
  • The authority expects to re-tender this requirement around 25 Jun 2027, 23:59 BST.

CPV: Accommodation cleaning services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEPublished value£150,000
Contract period: 1 Oct 2025 – 30 Sept 2027 (2 yrs) · up to 30 Sept 2029 with extensionsValue: £150,000 exc. VAT · £180,000 inc. VAT
Delivery: North WestEligibility: SME eligible
Extensions: The initial contract term will be 24 months, plus 12 months plus 12 months (extension dependent on service quality and mutual agreement).
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As set out in the Tender Documents

  • Technical & professional ability

    As set out in the Tender Documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Price
  • Quality
Conditions of participation2
  • Economic & financial standing

    As set out in the Tender Documents

  • Technical & professional ability

    As set out in the Tender Documents

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 25 Jun 2027
First published
25 Jun 2025, 16:05 BST
Last source update
10 Oct 2025, 14:53 BST
Award evaluation window
Submission end – 4 Aug 2025
Authority reference
SP/25/1412
FTS notice number
2025/S 000-035176
Latest notice
Contract details notice (UK7)
Classification (CPV)
Accommodation cleaning services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-0553a2 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
23 Jul 2025, 10:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

This ITT has been made available to potential tenderers through the University's electronic tendering (e-tendering) portal:

In-tend

in-tendhost.co.uk/lancaster/aspx/Home ↗

Tenderers must submit their responses to the ITT through this same portal.

In-Tend Support:

Phone: 0845 557 8079

E-mail: [email protected]

Web : in-tendhost.co.uk/lancaster/aspx/Help ↗

Timeline

25 Jun 2025 → 10 Oct 2025 · 7 dates
  1. Tender notice published
    25 Jun 2025, 16:05 BST
  2. Submission deadline
    23 Jul 2025, 10:00 BST
  3. Award decision expected by
    4 Aug 2025, 23:59 BST
  4. Assessment summaries sent
    8 Aug 2025, 00:00 BST
  5. Contract starts387 days ago
    1 Oct 2025, 00:00 BST
  6. Standstill ends378 days ago
    9 Oct 2025, 23:59 BST
  7. Latest notice published377 days ago
    10 Oct 2025, 14:53 BST

Notice history

5 events · 3 releases on Find a Tender · since 25 Jun 2025
  1. Tender notice published
    25 Jun 2025, 16:05 BST
    UK4
  2. Contract award notice published
    30 Sept 2025, 18:21 BST
    UK6
  3. Status changed to complete
    30 Sept 2025, 18:21 BST
  4. Contract details notice published
    10 Oct 2025, 14:53 BST
    UK7
  5. Contract signature expected
    10 Oct 2025, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £696,3261 award inc. VAT; no net value published
Bids received 98 from SMEs
Contracts signed 1latest 10 Oct 2025
Awarded toValueDateStatus
MARGARET CLEANING SOLUTIONS LTD10 Oct 2025 – 9 Oct 2027 · up to 9 Oct 2029Extensions: 12 months plus 12 months allowable extensions£696,326 inc. VAT8 Aug 2025Awarded

Contracts

  • Contract 1 · MARGARET CLEANING SOLUTIONS LTD

    Signed
    10 Oct 2025
    Value
    £696,326 inc. VAT
    Period
    13 Oct 2025 – 12 Oct 2027 · up to 12 Oct 2029 with extensions
    Status
    active
    Extensions
    12 months plus 12 months allowable extensions
    9 agreed KPIs: Health & Safety and Legislative Compliance · Quality of Work · Reactive Response …
    • Health & Safety and Legislative Compliance
    • Quality of Work
    • Reactive Response
    • On-Time Completion
    • Invoicing/Payment
    • Client Relationship/Communication
    • Contractor Supervision and Management
    • Sustainability
    • Attendance at Contract Review meetings

Bid statistics published by the authority

BidsSMEVCSEValid bid range
9final-stage tenders80—

Contracting authority & participating public bodies

UNIVERSITY OF LANCASTER

Contracting authorityPublic authority - sub-central government GB-COH: RC000657 · GB-PPON: PHYT-3516-XDZY Bailrigg, Lancaster, North West, LA1 4YWContact email

Bidders & participating suppliers

1 commercial party on the notice
  • MARGARET CLEANING SOLUTIONS LTDAwarded supplierGB-COH: 12307106GB-PPON: PDYY-5821-MHMX 20 Kempton Road, Lancaster, North West, LA1 4LUContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsThis ITT is available through the University's electronic tendering (e-tendering) portal: In-Tend https://in-tendhost.co.uk/lancaster/aspx/Home Tenderers must submit their responses to the ITT through the portal. All aspects (documents/attachments/responses) of the tender return…

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender