Google Analytics and Webtrends WTO

{
  "id": "037000-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-07-03T09:39:14+01:00",
  "ocid": "ocds-h6vhtk-05580d",
  "buyer": {
    "id": "GB-COH-08176197",
    "name": "RAIL DELIVERY GROUP LIMITED"
  },
  "tender": {
    "id": "Project 24",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "options": {
          "description": "Any Google Analytics or Webtrends WTO related software that may either come into existence during the contract, or are a variation of existing software"
        },
        "renewal": {
          "description": "RDG is looking to put in place a contract for four years with the ability to extend for a further four years, either as a whole or as increments of no less than six months."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "secondStage": {
          "maximumCandidates": 6,
          "minimumCandidates": 5
        },
        "contractPeriod": {
          "endDate": "2030-11-26T23:59:59Z",
          "startDate": "2026-11-27T00:00:00Z",
          "maxExtentDate": "2034-11-26T23:59:59Z"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "This will be released in the Evaluation Methodology which will be released with the COP In January 2026.\nIt should be noted that the dates above are for the COP, the RFP will be open once the COP has been reviewed and scored.  The top 5-6 Bidders will be taken through to the RFP stage.  This will be based on scoring which will be released in the Evaluation Methodology which will be released with the COP in January 2026.",
              "forReduction": true
            }
          ]
        }
      }
    ],
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            "countryName": "United Kingdom"
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            "country": "GB",
            "countryName": "United Kingdom"
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            "country": "GB",
            "countryName": "United Kingdom"
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            "country": "GB",
            "countryName": "United Kingdom"
          },
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            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKH",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKI",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKJ",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72212220",
            "scheme": "CPV",
            "description": "Internet and intranet software development services"
          },
          {
            "id": "72212221",
            "scheme": "CPV",
            "description": "Internet browsing software development services"
          },
          {
            "id": "72212222",
            "scheme": "CPV",
            "description": "Web server software development services"
          },
          {
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            "scheme": "CPV",
            "description": "Software development services utilities"
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          {
            "id": "72212900",
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            "id": "72212982",
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            "description": "Configuration management software development services"
          },
          {
            "id": "72600000",
            "scheme": "CPV",
            "description": "Computer support and consultancy services"
          }
        ]
      }
    ],
    "title": "Google Analytics and Webtrends WTO",
    "status": "planned",
    "documents": [
      {
        "id": "future",
        "documentType": "biddingDocuments",
        "accessDetails": "Bidders will need to contact Sam Stevens when the Tender Notice is issued in order to be added to the procurement web portal and the COP and RFP."
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2026-07-01T23:59:59+01:00"
    },
    "description": "This Planned Procurement Notification (PPN) has been issued by Train Information Services Limited (TISL) trading as Rail Delivery Group (RDG) under the auspices of its members Train Operating Companies (TOCs) who operate main line passenger train services in the United Kingdom.\nRDG will look to procure a UK-based Google certified service partner for its ongoing Google Analytics 360 (GA4), Google Tag Manager 360 (GTM) and Big Query management across its core digital products: National Rail Enquiries (NRE), Railcard and Days Out Guide as well as the ongoing service and management of Webtrends WTO on NRE.\nRDG will look to award a service contract in November 2026 with a view for the incumbent service to be transferred to the winning Bidder, if necessary, tested and approved for go live on 1st April 2027. Associated licence contracts for Google Analytics and Webtrends WTO will be required from the winning Bidder in addition to the Services.\nThe GA4 and GTM service allows RDG to record, track and measure user behaviour and ROI management information as well as manage integration scripts and tags. Webtrends WTO allows RDG to carry out conversion rate optimisation activity on NRE only.  The following is a list of potential required services:\n•\tThe winning Bidder will be expected to have regular, monthly meetings face to face at RDG's offices in London, as well as ad hoc meetings free of charge;  \n•     The winning Bidder will also be RDG's GA4 360 Premier Partner and Webtrends WTO partner qualified under Google Services for UX Personalisation, Site Speed and Progressive Web Apps;\n•\tE-commerce analytics\n•\tConversion rate analysis\n•\tProgressive Web Apps\n•\tServer side analytics\n•\tOneTrust\n•\tBig Query (Enterprise level)\n•\tBespoke LookerStudio dashboard intake and ongoing management\n•\tGDPR (Compliance and capability)\n•\tUX design  and development\n•\tTransport and Travel - rail is preferable\n•\tClient credentials for all the above\n•\tClient NPS\n•\tAnalytics employee size\n•\tDatalayers and tagging  related to GTM. Suppliers will need to have knowledge of datalayers, building javascript variables and building tags for GA4",
    "communication": {
      "futureNoticeDate": "2026-01-05T23:59:59Z"
    },
    "enquiryPeriod": {
      "endDate": "2026-01-25T23:59:59Z"
    },
    "specialRegime": [
      "utilities"
    ],
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Competitive flexible procedure",
    "expressionOfInterestDeadline": "2026-02-01T23:59:59Z"
  },
  "parties": [
    {
      "id": "GB-COH-08176197",
      "name": "RAIL DELIVERY GROUP LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI31",
        "country": "GB",
        "locality": "London",
        "postalCode": "EC4V 3DS",
        "countryName": "United Kingdom",
        "streetAddress": "First Floor North"
      },
      "details": {
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            "scheme": "UK_CA_TYPE",
            "description": "Public undertaking"
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      "identifier": {
        "id": "08176197",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "name": "Sam Stevens",
        "email": "sam.stevens@raildeliverygroup.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PMXW-9895-MJXN",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "037000-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/037000-2025",
        "format": "text/html",
        "noticeType": "UK3",
        "description": "Planned procurement notice on Find a Tender",
        "documentType": "plannedProcurementNotice",
        "datePublished": "2025-07-03T09:39:14+01:00"
      }
    ]
  },
  "initiationType": "tender"
}