Official UK procurement notice
Framework Agreement for AI Enabled Transcription Tools
Authority: Caerphilly County Borough Council (Local council)
What is being bought
Published requirement descriptionCaerphilly County Borough Council (the “Council”) is seeking to establish a Framework Agreement for AI Enabled Transcription Tools (the “Framework”).
The purpose of the Framework is to support the Council to deliver a range of AI Transcription Tools to meet the varying needs of Council.
The Procurement process will follow an open framework in line with the Procurement Act 2023 for an AI Enabled Transcription Tools for a multi provider framework with capability for mini competition and direct awards (where permissible) with providers who are successful in being awarded to the framework agreement.
All successful Bidder(s) that have met the advertised award criteria will be placed on the framework for competed services, awards following mini-competitions and or Standard Services awards without re-opening competition) (where permissible).
There will be no limit to the number of Suppliers to be awarded to the framework agreement following the evaluation of applications. All Bidders will need to satisfy the advertised award criteria as set out in this document to be placed on the framework agreement.
The Council is seeking to establish a Framework Agreement for the provision of AI-enabled transcription and meeting intelligence tools.
The proposed solutions shall support the recording, transcription, summarisation and management of meetings, discussions and other authorised audio or video content to support a wide range of Council services and business functions.
The Council is seeking solutions that reduce administrative burden, improve efficiency and record keeping, support information management requirements, enhance workplace productivity, support accurate creation of documents and, provide Welsh language capability and accessibility features.
The Framework Agreement is intended to provide the Council with access to a range of compliant AI-enabled transcription solutions that can be procured through call-off arrangements as required.
Full requirements are outlined in the tender documents (ITT)
CPV: IT services: consulting, software development, Internet and support · Software package and information systems · Typing, word-processing and desktop publishing services · Voice recognition software development services
How this framework works
From the published notice- Type
- Closed framework · open framework scheme (admission reopens)
- Call-offs
- call-offs may be awarded directly or by further competition
- Places
- up to 99 suppliers
- Framework period
- 3 yrs · up to 8 yrs from 1 Dec 2026
- Scheme runs until
- 30 Nov 2034
Published description of the framework
All providers awarded to the framework will be subject to further call for mini competition and direct awards (where permissible) full details are in the ITT
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£8,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Quality: Quality 100%
- “Framework Agreement for AI Enabled Transcription Tools” is a framework: the contest is a place on its panel, up to 99 suppliers, not a single contract: call-offs may be direct or by further competition.
Competition analysis · published record, not a forecast of who will bid
How Caerphilly County Borough Council buys Programming services of packaged software products (CPV 7221), and who usually turns up
Caerphilly County Borough Council’s own published record, next to the published market for the same work. This notice is a framework or DPS, so only frameworks and DPS are compared. Whole-market view: Programming services of packaged software products (CPV 7221) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means the winner is registered in the region where that contract was delivered.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered outside Wales (Cymru).
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 50 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The market share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Missing bid counts may hide more single-bid awards. This share is a minimum.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid0% / 0%
2–30% / 0%
4–60% / 0%
7+100% / 100%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
On a framework or DPS, prices are agreed when work is called off.
Past prices are a guide, not a bid price.
Not comparable on a framework or DPS. The notice sets up a supplier panel and a ceiling value; what the work actually costs is agreed later, on each call-off or mini-competition, and those publish as contract notices of their own. The award-vs-estimate record of this market therefore sits on the call-offs; this page shows it on the contracts, not on the panel that frames them.
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 7221Published estimate£8.0m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid13%
2–310%
4–67%
7+70%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| InteractWorked for this buyer | The Provision of a New Caerphilly County Borough Council Digital Workplacenotice published Jul 2022 | — | — | Similar wording and category |
| Nexstor LTDWorked for this buyer | Veeam Data Platform Advanced Subscription and Supportruns to Jun 2027 | — | £46k | Similar wording and category |
| Uniware Systems LtdWorked for this buyer | The Provision of a Cashless Catering Systemnotice published Feb 2021 | — | — | Similar wording and category |
| Proact IT UKWorked for this buyer | Premium Support for NetAppnotice published Jun 2026 | — | — | Similar wording and category |
| Tribal Education LimitedWorked for this buyer | Award of the contract for The Maintenance and Support of K2 Asset Management Softwareruns to Dec 2026 | — | £14k | Similar wording and category |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £147m101 awards in 36m · last 1 months ago | 38 live · £27m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 48% below n=1 | |
CIVICA UK LIMITEDLarge | £47m155 awards in 36m · last this month | 62 live · £163m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 7% below n=20 |
| £6.3m21 awards in 36m · last this month | 8 live · £1.7m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=2 | |
| £11m40 awards in 36m · last 1 months ago | 14 live · £23m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 10% below n=5 | |
Proact IT UKLarge | £2.7m16 awards in 36m · last 1 months ago | 9 live · £1.1m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 44% below n=1 |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Goods
- Notice status
- Open admission
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Open framework scheme
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 30 Jun 2026, 10:56 BST
- Last source update
- 23 Sept 2026, 10:21 BST
- Award evaluation window
- Submission end – 23 Nov 2026
- Authority reference
CCBC/PS3014/26/HS- FTS notice number
2026/S 000-089975- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06bfd7Find a Tender
How to participate & submission route
Official notice Apply via ProContract (Due North)- Requests to participate (first stage)
- —
- Appointment period ends
- 23 Oct 2026, 12:00 BST
- Clarification deadline
- 16 Oct 2026, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en, cy
Timeline
30 Jun 2026 → 1 Dec 2026 · 8 dates- Planning notice published114 days ago30 Jun 2026, 10:56 BST
- Market engagement95 days ago18 Jul 2026, 23:59 BST
Suppliers must email expressions of interest directly to [email protected] by 15:00 hours Monday 13 July 2026. Responses via Sell2Wales will not be monitored for this engagement.
This notice is to commence market engagement prior to going to tender to understand services available to the Council.
The Council may hold a supplier event face to face or via teams with providers who have registered an interest in the supplier engagement notice.
- Next notice expected72 days ago10 Aug 2026, 23:59 BST
- Tender notice published29 days ago23 Sept 2026, 10:21 BST
- Clarification questions by6 days ago16 Oct 2026, 17:00 BST
- Today22 Oct 2026
- Admission / appointment period endsin 1 day · period end, not a bid countdown23 Oct 2026, 12:00 BST
- Award decision expected byin 33 days23 Nov 2026, 23:59 GMT
- Contract startsin 40 days1 Dec 2026
Notice history
6 events · 2 releases on Find a Tender · since 30 Jun 2026- Preliminary market engagement notice published30 Jun 2026, 10:56 BSTUK2
- Tender notice published23 Sept 2026, 10:21 BSTUK4
- Published value updated to £8,000,00023 Sept 2026, 10:21 BSTwas £500,000
- Status changed to active23 Sept 2026, 10:21 BST
- Procurement method changed23 Sept 2026, 10:21 BST
- Deadline published: 23 Oct 2026, 12:00 BST23 Sept 2026, 10:21 BST
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender