Official UK procurement notice
FA08-24 - Domestic Heating & Electrical Compliance
Authority: NORTHUMBRIAN WATER LIMITED
What is being bought2 lots · detail below
Published requirement descriptionLot 1 - Domestic Heating, Fuel & Fire Safety Compliance
The Contractor appointed under Lot 1 shall provide the following services:
Annual Servicing & Certification
- LPG / Gas Central Heating Systems
- Annual servicing and safety inspection
- Combustion analysis and operational testing
- Issue of Gas Safety Record / CP12 certificate
- Oil‑Fired Central Heating Systems
- Annual service and safety inspection
- Burner, controls and flue inspection
- Visual inspection of oil storage tanks and supply lines
- Issue of annual safety certificate
- Multi‑Fuel Stoves & Solid Fuel Appliances
- Annual service of appliance
- Cleaning of combustion chamber
- Flue and chimney sweeping
- Smoke evacuation and draw testing
- Carbon monoxide alarm testing
- Issue of annual safety certificate
- Fireplaces, Flues and Stoves
- Inspection and testing for compliance
- Certification of flues and liners where applicable
B. New Installations & Replacement Works
- Installation of new or replacement:
- LPG / Gas central heating systems
- Oil‑fired central heating systems
- Multi‑fuel stoves and solid fuel appliances
- Fireplaces, flues and chimney liners
All installations must be fully commissioned, tested, and certified in accordance with current regulations.
C. Reactive & Emergency Works
- Emergency attendance and repairs including:
- System failures
- Suspected unsafe appliances
- Loss of heating or hot water
- Carbon monoxide incidents
Lot 2 - Electrical Compliance
The Contractor appointed under Lot 2 shall provide the following services:
A. Electrical Safety
- Electrical Installation Condition Reports (EICRs)
- Periodic inspection and testing of domestic electrical installations
- Reporting in line with BS 7671
- Identification of C1, C2 and FI observations
- Remedial Electrical Works
- Carrying out corrective works arising from EICRs
- Certification following completion (EIC / Minor Works Certificate
- Additional Electrical Compliance Checks (where applicable):
- Consumer unit inspections
- Earthing and bonding verification
- Testing of fixed electrical equipment
As above, for reactive works a 24/7/365 service is required.
- How the procedure runs: Stage 1: Invitation to Participate & Conditions of Participation This stage begins with the issuing of a Tender Notice. Suppliers who have expressed interest will be invited to complete a Conditions of Participation questionnaire and submit their tenders. The assessment of these responses will identify the top 5 number of suppliers to be invited to participate in Stage 2. Stage 2: Invitation to Submit Initial Tenders Suppliers who were shortlisted at Stage 1 will be invited to Stage 2 to submit their tenders. All tenders must be submitted in line with the Procurement Timetable and instructions contained in this document and any supplementary information provided. After the tender deadline, NWL will assess all submissions using the process and award criteria outlined in the Tender Notice and this document. Stage 3: Invitation to submit a Best and Final Offer (BAFO) Stage 3 will commence with the issuing of a notification requesting bidders to submit their Best and Final Offers. Best and Final offers must be submitted in accordance with the Procurement Timetable and instructions set out in this document and any additional information provided. NWL will also consider whether any supplier (or associated entities relied upon to meet participation conditions) is an excluded or excludable supplier under the Act. If a supplier is excludable solely due to an associated supplier or subcontractor, NWL will notify them and provide a reasonable opportunity to replace that entity. If NWL subsequently disregards a tender due to exclusion, or an associated entity is replaced, NWL will notify the Procurement Review Unit (PRU) within 30 days. NWL will identify the most advantageous tender(s) in line with the stated methodology and disregard any tender from suppliers not meeting the Conditions of Participation. This assessment will identify the supplier(s) successful in each Lot. Following this assessment, NWL will provide an assessment summary to all suppliers who submitted a tender including: • whether they have been awarded the contract, • an explanation of how their tender was assessed against the award criteria, and • information about the most advantageous tender where this differs from their own. A Contract Award Notice will then be published on the Central Digital Platform to commence the mandatory standstill period. Once the standstill period concludes, NWL will enter the preferred supplier stage with the selected supplier. Stage 3: Preferred Supplier Stage The highest scoring supplier(s) will be invited to engage with NWL to finalise the draft contract terms, within the limitations of the Act. This stage concludes with NWL entering into the contract with the preferred supplier.
CPV: Electrical services · Gas appliance maintenance services · Heating works · Repair and maintenance services of central heating · Repair and maintenance services of electrical building installations · Technical testing services
How this framework works
From the published notice- Type
- Closed framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Places
- up to 4 suppliers · 4 appointed (full)
- Framework period
- 3 yrs · up to 5 yrs from 1 Sept 2026
Published description of the framework
Pricing will be fixed as per the tender process,
The selection process will be as per framework documents.
Lots and requirements (2)Procurement structure
2 lots · all with a published value · same evaluation weights on every lotLot #1Domestic HeatingAwardedRenewalPublished value£290,000
The source published no individual description for this lot.
- Condition of participationshortlisting
The top 5 ranked suppliers will progress to the next stage.
Lot #2Electrical ComplianceAwardedRenewalPublished value£75,000
The source published no individual description for this lot.
- Condition of participationshortlisting
The top 5 ranked suppliers will progress to the tender stage.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality
- Price
- Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
- “FA08-24 - Domestic Heating & Electrical Compliance” is a framework: the contest is a place on its panel, up to 4 suppliers, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Utilities
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 10 Mar 2026, 15:20 GMT
- Last source update
- 6 Aug 2026, 15:01 BST
- Award evaluation window
- Submission end – 8 Jul 2026
- Authority reference
FA08-24- FTS notice number
2026/S 000-021419- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-066685Find a Tender- Contract terms summary
45 days.
- How it runs
Stage 1: Invitation to Participate & Conditions of Participation
This stage begins with the issuing of a Tender Notice. Suppliers who have expressed interest will be invited to complete a Conditions of Participation questionnaire and submit their tenders.
The assessment of these responses will identify the top 5 number of suppliers to be invited to participate in Stage 2.
Stage 2: Invitation to Submit Initial Tenders
Suppliers who were shortlisted at Stage 1 will be invited to Stage 2 to submit their tenders.
All tenders must be submitted in line with the Procurement Timetable and instructions contained in this document and any supplementary information provided.
After the tender deadline, NWL will assess all submissions using the process and award criteria outlined in the Tender Notice and this document.
Stage 3: Invitation to submit a Best and Final Offer (BAFO)
Stage 3 will commence with the issuing of a notification requesting bidders to submit their Best and Final Offers.
Best and Final offers must be submitted in accordance with the Procurement Timetable and instructions set out in this document and any additional information provided.
NWL will also consider whether any supplier (or associated entities relied upon to meet participation conditions) is an excluded or excludable supplier under the Act. If a supplier is excludable solely due to an associated supplier or subcontractor, NWL will notify them and provide a reasonable opportunity to replace that entity.
If NWL subsequently disregards a tender due to exclusion, or an associated entity is replaced, NWL will notify the Procurement Review Unit (PRU) within 30 days.
NWL will identify the most advantageous tender(s) in line with the stated methodology and disregard any tender from suppliers not meeting the Conditions of Participation. This assessment will identify the supplier(s) successful in each Lot.
Following this assessment, NWL will provide an assessment summary to all suppliers who submitted a tender including:
- whether they have been awarded the contract,
- an explanation of how their tender was assessed against the award criteria, and
- information about the most advantageous tender where this differs from their own.
A Contract Award Notice will then be published on the Central Digital Platform to commence the mandatory standstill period.
Once the standstill period concludes, NWL will enter the preferred supplier stage with the selected supplier.
Stage 3: Preferred Supplier Stage
The highest scoring supplier(s) will be invited to engage with NWL to finalise the draft contract terms, within the limitations of the Act.
This stage concludes with NWL entering into the contract with the preferred supplier.
How it was run
Official notice- Requests to participate (first stage)
- 7 Apr 2026, 12:00 BST
- Appointment period ends
- 7 Apr 2026, 12:00 BST
- Clarification deadline
- 7 Apr 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Applicants are asked to note that this procurement process will be conduced electronically with all documents and communication being managed through the Northumbrian Water eSourcing Spend Management portal called 'Ariba' (s1.ariba.com ↗).
Expressions of interest from this notice must be sent to the e-mail address [email protected] before the deadline date of the 7th April 2026 at 12:00hrs. Once expression of interest has been received that contains the details below, applicants will be given access to the Ariba portal within 48 hours from request. This portal will contain all the tender documents associated with this procurement that are available at the time. An email link will also be provided to the email address you provide to access the portal. When sending expression of interest, applicants must provide the following information: 1) Full company name 2) Main contact details of the person who will be given access to the Ariba portal - Name, job title, E mail address and telephone number. (The deadline for return of the completed PQQ/Conditions of Participation is the 14th April 2026 at 12noon).
Timeline
10 Mar 2026 → 1 Sept 2026 · 7 dates- Tender notice published226 days ago10 Mar 2026, 15:20 GMT
- Clarification questions by198 days ago7 Apr 2026, 12:00 BST
- Admission / appointment period ends198 days ago · period end, not a bid countdown7 Apr 2026, 12:00 BST
- Award decision expected by105 days ago8 Jul 2026, 23:59 BST
- Assessment summaries sent77 days ago6 Aug 2026, 00:00 BST
- Latest notice published77 days ago6 Aug 2026, 15:01 BST
- Contract starts51 days ago1 Sept 2026, 00:00 BST
Notice history
4 events · 2 releases on Find a Tender · since 10 Mar 2026- Tender notice published10 Mar 2026, 15:20 GMTUK4
- Contract award notice published6 Aug 2026, 15:01 BSTUK6
- Status changed to complete6 Aug 2026, 15:01 BST
- Contract signature expected31 Aug 2026, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Domestic Heating1 award | |||
| DFP Services LtdSME, Zenith Mechanical Services LtdSME1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2031Extensions: Initial term 3 years with an option to extend for a further 2 years (maximum contract length 5 years in total). · Options: The right to additional purchases while the contract is valid. | £290,000 | 6 Aug 2026 | Awarded |
| Lot 2 · Electrical Compliance1 award | |||
| PHS Home Solutions Limited, SWH Electrical Solutions Ltd1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2031Extensions: Initial term 3 years with an option to extend for a further 2 years (maximum contract length 5 years in total). · Options: The right to additional purchases while the contract is valid. | £75,000 | 6 Aug 2026 | Awarded |
Contracting authority & participating public bodies
Framework contractors & participating bidders
4 commercial parties on the notice- DFP SERVICES LIMITEDFramework contractor
- PHS HOME SOLUTIONS LIMITEDFramework contractor
- SWH ELECTRICAL SOLUTIONS LTDFramework contractor
- ZENITH MECHANICAL SERVICES LIMITEDFramework contractor
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender