Find a TenderAwardedContract details notice
Published 3 Oct 2025, 19:06 BST

Official UK procurement notice

Digital Transformation Solutions and Enterprise Services

Official notice

Authority: Cantium Business Solutions Limited (Public body)

Framework agreement5 lotsServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Framework ceiling (notional)£700,000,000total for 5 lots · framework ceiling, not attributable revenue
Submissions closed 3 Nov 2025awarded 23 Mar 2026
Awarded to Hitachi Solutions Europe Ltd +18 more5 awards
Framework period 4 yrsends 31 Jan 2030 · starts 1 Feb 2026

What is being bought5 lots · detail below

Published requirement description

This Framework provides a compliant, flexible, and outcomes-focused route to market for public sector organisations seeking to deliver digital transformation, operational modernisation, and strategic reform. It supports both targeted interventions and end-to-end delivery models across core service areas.

Maximum percentage fee charged to suppliers is 0.75%

Contracting authorities that may use the framework:

This Framework is for use by Customers in the United Kingdom, British Overseas Territories, and Crown Dependencies that exist on 29/09/25 and which fall into one or more of the following categories:

•Ministerial government departments

•Non ministerial government departments

•Executive agencies of government

•Non-Departmental Public Bodies (NDPBs), including advisory NDPBs, executive NDPBs, and tribunal NDPBs

•Assembly Sponsored Public Bodies (ASPBs)

•Police forces

•Fire and rescue services

•Ambulance services

•Maritime and coastguard agency services

•NHS bodies

•Educational bodies or establishments including state schools (nursery schools, primary schools, middle or high schools, secondary schools, special schools), academies, colleges, Pupil Referral Unit (PRU), further education colleges and universities

•Hospices

•National Parks

•Housing associations, including registered social landlords

•Third sector and charities

•Citizens advice bodies

•Councils, including county councils, district councils, county borough councils, community councils, London borough councils, unitary councils, metropolitan

This also includes any public bodies or authorities established or restructured as a result of governance changes introduced under the English Devolution bill

Suppliers are advised that the Contracting Authority and its Customers reserve the right to supply the tendered goods, services, and commodities to companies that have a majority public sector ownership by any of the public sector bodies referred to above during the Framework period as stated in this document, for the purpose of selling to other public, private and third sector organisations.

CPV: Accounting and auditing services · Accounting, auditing and fiscal services · Administration services · Auditing services · Banking and investment services · Banking services · Business analysis consultancy services · Business and management consultancy and related services · Business and management consultancy services · Business development consultancy services · Cleaning services · Computer audit and testing services · +57 more

How this framework works

From the published notice
Type
Open framework
Call-offs
call-offs may be awarded directly or by further competition
Bids received
6 bids on the busiest of 5 lots · 19 suppliers appointed
Framework period
4 yrs from 1 Feb 2026
Supplier levy on call-offs (max %)
0.75% of call-off value
Who may buy through it

This Framework is for use by Customers in the United Kingdom, British Overseas Territories, and Crown Dependencies that exist on 29/09/25 and which fall into one or more of the following categories:

•Ministerial government departments

•Non ministerial government departments

•Executive agencies of government

•Non-Departmental Public Bodies (NDPBs), including advisory NDPBs, executive NDPBs, and tribunal NDPBs

•Assembly Sponsored Public Bodies (ASPBs)

•Police forces

•Fire and rescue services

•Ambulance services

•Maritime and coastguard agency services

•NHS bodies

•Educational bodies or establishments including state schools (nursery schools, primary schools, middle or high schools, secondary schools, special schools), academies, colleges, Pupil Referral Unit (PRU), further education colleges and universities

•Hospices

•National Parks

•Housing associations, including registered social landlords

•Third sector and charities

•Citizens advice bodies

•Councils

Published description of the framework

The Framework will be operated by Procurement Services, acting on behalf of Kent County Council (KCC) and the Commercial Services Group (CSG). It is a closed Framework with a four-year duration and will not be open to additional suppliers during its term.

  1. Call-Off Mechanism

Customers will be able to award contracts via:

•Direct Award

•Rapid Request for Quote

•Further Competition

The process for Direct Award Rapid RFQ and Further Competition is detailed in Annex B – Specification and Requirement (Sections 8 and 9).

  1. Core Terms

All Call-Off Contracts will be governed by:

•Annex F – Core Terms and Conditions, which apply to all Direct Awards.

•Pricing structures defined in Annex H – Pricing Schedule, including benchmark rates and a catch-all discount mechanism.

•Service levels and KPIs as specified by the Customer at call-off stage.

  1. Conditions of Participation

Suppliers must meet the conditions outlined in Schedule 1 and Annex A – PSQ, including:

•Financial capability (minimum credit score of 30/100)

•Legal and technical capacity

•Compliance with exclusion grounds under PA23

  1. Framework Structure

The Framework is divided into five Lots, each covering distinct service areas. Up to six suppliers per Lot will be awarded, with the option to extend this at the Contracting Authority’s discretion.

  1. Duration and Extensions

•Framework duration: 4 years

•Call-Off Contracts may be shorter or longer than the Framework term, as appropriate.

•Extensions are permitted under the terms of the Framework and PA23.

  1. Transparency and Governance

•All procurement activity under the Framework will comply with PA23.

•Suppliers must maintain up-to-date profiles on the Central Digital Platform (CDP).

•All decisions and awards will be documented and auditable.

  1. Exclusion and Suspension

Suppliers may be excluded from call-offs if they become excluded or excludable under PA23, as defined in Schedule 1.

Lots and requirements (5)Procurement structure

5 lots · all with a published value · same evaluation weights on every lot

Every one of these 2 lots carries the same published figure, £175,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Digital and Service TransformationAwarded 4 yrsSMEceiling above
Lot #2IT, Cloud, and Cyber ServicesAwarded 4 yrsSMEVCSEceiling above
Lot #3People, Payroll, Pensions and Financial operationsAwarded 4 yrsSMEVCSEPublished value£100,000,000

The source published no individual description for this lot.

Contract period: 1 Feb 2026 – 31 Jan 2030 (4 yrs)Value: £100,000,000 exc. VAT · £120,000,000 inc. VAT
Eligibility: SME eligibleVCSE eligible
Lot #4Estates, Facilities and Asset Management TechnologyAwarded 4 yrsSMEVCSEPublished value£125,000,000
Lot #5Strategic Consultancy and Public Sector ReformAwarded 4 yrsSMEVCSEPublished value£125,000,000

The source published no individual description for this lot.

Contract period: 1 Feb 2026 – 31 Jan 2030 (4 yrs)Value: £125,000,000 exc. VAT · £150,000,000 inc. VAT
Eligibility: SME eligibleVCSE eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 5 lots
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (3)
  • Quality: 60%
  • Pricing: 30%
  • Social Value: 10%
Published award criteria (3)
  • Pricing
  • Social Value
  • Quality
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Digital Transformation Solutions and Enterprise Services” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
This Framework is for use by Customers in the United Kingdom, British Overseas Territories, and Crown Dependencies that exist on 29/09/25 and which fall into one or more of the following categories: •Ministerial government departments •Non ministerial government departments •Executive agencies of government •Non-Departmental Public Bodies (NDPBs), including advisory NDPBs, executive NDPBs, and tribunal NDPBs •Assembly Sponsored Public Bodies (ASPBs) •Police forces •Fire and rescue services •Ambulance services •Maritime and coastguard agency services •NHS bodies •Educational bodies or establishments including state schools (nursery schools, primary schools, middle or high schools, secondary schools, special schools), academies, colleges, Pupil Referral Unit (PRU), further education colleges and universities •Hospices •National Parks •Housing associations, including registered social landlords •Third sector and charities •Citizens advice bodies •Councils
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
3 Oct 2025, 19:06 BST
Last source update
25 Sept 2026, 12:20 BST
Award evaluation window
Submission end – 5 Jan 2026
Authority reference
Y26006
FTS notice number
2025/S 000-062339
Latest notice
Contract details notice (UK7)
Classification (CPV)
Accounting and auditing servicesAccounting, auditing and fiscal servicesAdministration servicesAuditing servicesBanking and investment servicesBanking servicesBusiness analysis consultancy servicesBusiness and management consultancy and related servicesBusiness and management consultancy servicesBusiness development consultancy services
+59 moreCleaning servicesComputer audit and testing services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-05a854 Find a Tender

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Appointment period ends
3 Nov 2025, 17:00 GMT
Clarification deadline
20 Oct 2025, 14:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)
call-off levy · 0.75% of call-off value
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Oct 2025 → 25 Sept 2026 · 8 dates
  1. Tender notice published385 days ago
    3 Oct 2025, 19:06 BST
  2. Clarification questions by368 days ago
    20 Oct 2025, 14:00 BST
  3. Admission / appointment period ends354 days ago · period end, not a bid countdown
    3 Nov 2025, 17:00 GMT
  4. Award decision expected by291 days ago
    5 Jan 2026, 23:59 GMT
  5. Contract starts265 days ago
    1 Feb 2026
  6. Assessment summaries sent213 days ago
    25 Mar 2026
  7. Standstill ends197 days ago
    9 Apr 2026, 23:59 BST
  8. Latest notice published28 days ago
    25 Sept 2026, 12:20 BST

Notice history

5 events · 3 releases on Find a Tender · since 3 Oct 2025
  1. Tender notice published
    3 Oct 2025, 19:06 BST
    UK4
  2. Contract award notice published
    27 Mar 2026, 10:10 GMT
    UK6
  3. Status changed to complete
    27 Mar 2026, 10:10 GMT
  4. Contract signature expected
    20 Apr 2026, 23:59 BST
    scheduled
  5. Contract details notice published
    25 Sept 2026, 12:20 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 195 awards · see the list ↓
Bids received 64 from SMEs · busiest of 5 lots
Named bidders 19published on the award notice
Contracts signed 5latest 20 Apr 2026

£175,000,000 is the framework's published maximum, restated by the publisher on 2 award rows. It is one ceiling, not 2 separate sums, and no share per lot is published; those rows read “ceiling above”.

Contracts

All 2 of these contracts carry the same published figure, £175,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Digital and Service Transformation6final-stage tenders · 76 at stage one20—
2 · IT, Cloud, and Cyber Services6final-stage tenders · 49 at stage one30—
3 · People, Payroll, Pensions and Financial operations6final-stage tenders · 19 at stage one40—
4 · Estates, Facilities and Asset Management Technology6final-stage tenders · 10 at stage one20—
5 · Strategic Consultancy and Public Sector Reform6final-stage tenders · 38 at stage one40—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Kent County Council (t/a Procurement Services)

Contracting authorityPublic authority - sub-central government GB-PPON: PYCX-4938-CCHM 1 Abbey Wood Road, West Malling, South East, ME19 4YTContact name, email

Framework contractors & participating bidders

19 commercial parties on the notice
  • Access Paysuite LtdFramework contractorGB-COH: 04595169 Armstrong Building, 10 Oakwood Drive, Loughborough, East Midlands, LE11 3QFContact name, email, phone
  • Better Group LimitedFramework contractorGB-COH: 10241361 1 Wildwood Terrace, London, London, NW3 7HTContact name, email
  • Capita Business ServicesFramework contractorGB-COH: 02299747 First Floor, Kingdom Street, Paddington, London, London, W2 6BDContact name, email
  • Goaco Group LtdFramework contractorGB-COH: 07172265 Goaco, Fleet House Springhead Enterprise Park, Springhead Road,, Northfleet, South East, DA11 8HJContact name, email
  • Hitachi Solutions Europe LtdFramework contractorGB-PPON: PTLB-2519-QVYX 10 Bishopsgate, 23rd Floor, London, London, EC2N 4AYContact email
  • Infosys LimitedFramework contractorGB-PPON: PVTY-9281-RRXZ 10 Upper Bank Street, London, London, E14 5NPContact name, email
  • Inner Circle Consulting LimitedFramework contractorGB-COH: 06799707 The Clove Building, 3rd Floor, Maguire Street, London, London, SE1 2NQContact name, email
  • Investigo LimitedFramework contractorGB-COH: 04803377 10 Bishops Square, London, London, E1 6EGContact name, email
  • Kadel Consulting LimitedFramework contractorGB-COH: 08583068 1 the Green, Richmond Upon Thames, London, TW9 1PLContact name, email
  • Neo Technology SolutionsFramework contractorGB-COH: 11365841 8 th Floor, One Canada Square, Canary Wharf, London, E14 5AAContact name, email
Show 9 more suppliers
  • Ricoh UK LtdFramework contractorGB-COH: 01271033 2nd Floor, 900 Pavilion Drive, Northampton Business Park,, Northampton, East Midlands, NN4 7RGContact name, email
  • Robpin LimitedFramework contractorGB-COH: 08320929 Unit 19, Hollins Business Centre, 62 Rowley Street,, Stafford, West Midlands, ST16 2RHContact name, email
  • Roc Technologies LimitedFramework contractorGB-COH: 07579363 1 Lindenmuth Way, Greenham Business Park,, Thatcham, South East, RG19 6ADContact name, email
  • Softcat PlcFramework contractorGB-PPON: PZRT-9169-TVMT Sixth floor of The Goods Yard Building, 6 Goods Yard Street, Manchester, North West, M3 3BGContact name, email
  • Telefonica Tech Northern Ireland LimitedFramework contractorGB-COH: NI028408 Concourse Building 3, Queens Road,, Belfast, Northern Ireland, BT3 9DTContact name, email
  • The DMS Digital GroupFramework contractorGB-COH: 05957619 Belmont House Deakins Business Park, Bolton, North West, BL7 9RPContact name, email
  • VE3 Global LtdFramework contractorGB-COH: 07343436 86-90 Paul Street, London, London, EC2A 4NEContact name, email
  • Version 1 SolutionsFramework contractorGB-PPON: PXVJ-5323-ZYVM Suite 3D & E, Third Floor, 31 Temple Street, Birmingham, West Midlands, B2 5DBContact name, email
  • WM5G LimitedFramework contractorGB-COH: 11848619 16 Summer Lane, Birmingham, West Midlands, B19 3SDContact name, email

Official documents & specifications (11)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
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  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
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