Business Central Support and Development Service

{
  "id": "034188-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-04-15T13:07:19+01:00",
  "ocid": "ocds-h6vhtk-0682fa",
  "buyer": {
    "id": "GB-PPON-PXRY-5513-YMDN",
    "name": "General Pharmaceutical Council"
  },
  "awards": [
    {
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      "items": [
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          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UKC",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKD",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKE",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKF",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKG",
              "country": "GB",
              "countryName": "United Kingdom"
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            {
              "region": "UKH",
              "country": "GB",
              "countryName": "United Kingdom"
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            {
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              "country": "GB",
              "countryName": "United Kingdom"
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            {
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              "country": "GB",
              "countryName": "United Kingdom"
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            {
              "region": "UKK",
              "country": "GB",
              "countryName": "United Kingdom"
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          ],
          "additionalClassifications": [
            {
              "id": "72212451",
              "scheme": "CPV",
              "description": "Enterprise resource planning software development services"
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          ]
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      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-09420434",
          "name": "Transparity Solutions Limited"
        }
      ],
      "relatedLots": [
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      "mainProcurementCategory": "services"
    }
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  "tender": {
    "id": "ocds-h6vhtk-0682fa",
    "lots": [
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        "status": "complete",
        "description": null
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    ],
    "title": "Business Central Support and Development Service",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Business Central (BC) solution has been implemented to provide the following Business functionality:\n•\tFinancial Transaction Management including General Ledger\n•\tPurchase to Pay process - that allows end users to request purchase orders, receive goods and services and process the subsequent purchase invoice through to vendor payment (includes integration with Continia Document Capture).\nWe developed the solution using a third-party Partner in two phases.  We continue to roll out additional small changes, projects and enhance the systems as per our business requirements.  We currently have approximately 80 internal users and 20 Finance/IT users who access the tool via a browser client either onsite or via a VPN connection.\nWe are looking for a partner to provide\n1.\tTechnical Support for the BC environment \no\tYearly support contract to accommodate up to 40 support tickets per year (we currently average 1 ticket per month)\no\tWave Release management service\n\tA comprehensive managed service that oversees and implements the biannual Microsoft Wave updates, ensuring all necessary changes are actioned seamlessly.\n\tSupport that prepares a dedicated test environment for client validation, including clear guidance and documentation to facilitate effective testing.\n\tDeployment of updates to the live system, finalized upon client approval of the test results, ensuring a controlled and reliable transition\n2.\tA capacity to develop and make changes and \n3.\tDevelopment/consultancy resource to deliver the business portfolio of work (projects) \n(Please note that both change and project work will be driven by business needs so is not guaranteed.)\nIn addition to the points above, the Continia service is currently managed and billed through our Business Central partner, with all associated costs passed on to the GPhC. Ideally, we would like to maintain this arrangement going forward.\nFor an initial contract period of two years with the possibility of two one-year extensions. For most of the work, we expect the partner to work as an extension of our internal team and under our internal team's instruction/guidance.  However, some stand-alone projects may be entirely outsourced to the Partner when no internal resource is available. \nWe envisage that before a partner takes over responsibility to deliver the above services, we will need to carry out a knowledge transfer exercise.",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Below threshold - limited competition"
  },
  "buyerID": [],
  "parties": [
    {
      "id": "GB-PPON-PXRY-5513-YMDN",
      "name": "General Pharmaceutical Council",
      "roles": [
        "buyer"
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      "address": {
        "region": "UKI42",
        "country": "GB",
        "locality": "London",
        "postalCode": "E14 4QJ",
        "countryName": "United Kingdom",
        "streetAddress": "Level 14, One Cabot Square, Canary Wharf"
      },
      "details": {
        "url": "http://www.pharmacyregulation.org",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PXRY-5513-YMDN",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Rene Kiliaan",
        "email": "Procurement@pharmacyregulation.org"
      }
    },
    {
      "id": "GB-COH-09420434",
      "name": "Transparity Solutions Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "Paddington",
        "postalCode": "W2 6BD",
        "countryName": "United Kingdom",
        "streetAddress": "2 Kingdom Street"
      },
      "details": {
        "url": "http://www.transparity.com",
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "09420434",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "rach.fitch@transpaity.com",
        "telephone": "+44 845 900 1290"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "1",
      "title": "Business Central Support and Development Service",
      "value": {
        "currency": "GBP",
        "amountGross": 107520
      },
      "period": {
        "endDate": "2028-03-25T23:59:59Z",
        "startDate": "2026-03-30T00:00:00+01:00",
        "maxExtentDate": "2030-03-25T23:59:59Z"
      },
      "status": "active",
      "awardID": "1",
      "renewal": {
        "description": "2years optional extension to be executed consecutively (12months x 2)"
      },
      "documents": [
        {
          "id": "A-14309",
          "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-14309",
          "format": "application/pdf",
          "documentType": "contractSigned"
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          "id": "034188-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/034188-2026",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2026-04-15T13:07:19+01:00"
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      ],
      "dateSigned": "2026-03-30T00:00:00+01:00",
      "hasRenewal": true,
      "statusDetails": null,
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  "initiationType": "tender"
}