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plannedFind a Tender · planning

Working Age Services Project Zora - Application Decomposition & Microservices Transition

Buyer: Department for Work & Pensions →

BuyerDepartment for Work & Pensions
Statusplanned
DeadlineNot published
Value£34,500,000
Published4 Jun 2026

What is being bought

Project Zora is a strategic programme within the Department for Work and Pensions’ Working Age Services portfolio, focused on improving the sustainability, agility and resilience of the Universal Credit service. It addresses the constraints of a long‑standing monolithic application estate to enable more responsive delivery of policy change, user needs and future service evolution. The programme will progressively decompose elements of the Universal Credit application into more modular, loosely coupled components aligned to a modern, microservices‑based architecture. This includes re‑architecting systems and supporting capabilities to reduce interdependencies, improve deployment flexibility, and enable faster, safer change while maintaining continuity of service. Through this transformation, Project Zora aims to establish reusable platform and service capabilities that can be iterated over time and support wider Working Age Services objectives. Delivery is expected to require specialist digital, engineering and delivery expertise across analysis, design, build and transition activity, with a clear focus on managing operational risk, supporting user‑centred outcomes and delivering long‑term value for money.

Delivery location

UKC, GB · UKD, GB · UKE, GB · UKF, GB · UKG, GB · UKH, GB · UKI, GB · UKJ, GB · UKK, GB

Categories

Software programming and consultancy services 72200000

Lot details

Lot 1

No lot description published.

Statusplanned
Contract periodFrom 2 Nov 2026 to 1 Nov 2028
SME suitabilitySuitable for SMEs

What is included

ItemCategoryQuantity
1Software programming and consultancy servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is Software programming and consultancy services (72200000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 723,6011 median · 7.9 average (1,130 of 3,601 with a bid count)1.7 average (1,288 of 3,601 with named award suppliers)Not published
Same buyer10Not publishedNot publishedNot published
Delivery region: UKC2581 median · 8.4 average (102 of 258 with a bid count)1.4 average (108 of 258 with named award suppliers)Not published
Similar published value (0.5×–2×)1322 median · 11 average (3 of 132 with a bid count)4 average (3 of 132 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetValue not published
No-engagement rationaleNot published
Planning documents1
Planning milestones1
MilestoneTypeDueStatus
A Request for Information (RFI) has been issued to the suppliers identified through a longlisting process via the filtering process on RM1043.9 DOS7 Framework Lot 2. The RFI will cover themes such as subcontracting ecosystems and the effect of AI tooling on pricing models. RFI responses must be submitted no later than 5 June 2026. Responses received after this deadline will not be considered. Where further questions arise beyond those set out in the RFI, DWP reserves the right to issue follow-up questions and request a further response from participating suppliers. The deadline for responding to any follow-up questions will be specified in DWP’s request.engagement5 Jun 2026scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0685ce
Latest release ID052553-2026
Latest release timestampThu Jun 04 2026 07:21:46 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanned
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£34,500,000
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
4 Jun 2026planning052553-2026
18 Apr 2026planningUpdate035414-2026
18 Apr 2026planning035413-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (3 releases)
4 Jun 2026 · 052553-2026 · planning
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18 Apr 2026 · 035414-2026 · planningUpdate
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18 Apr 2026 · 035413-2026 · planning
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    },
    "competitive": true,
    "description": "Project Zora is a strategic programme within the Department for Work and Pensions’ Working Age Services portfolio, focused on improving the sustainability, agility and resilience of the Universal Credit service. It addresses the constraints of a long‑standing monolithic application estate to enable more responsive delivery of policy change, user needs and future service evolution.\nThe programme will progressively decompose elements of the Universal Credit application into more modular, loosely coupled components aligned to a modern, microservices‑based architecture. This includes re‑architecting systems and supporting capabilities to reduce interdependencies, improve deployment flexibility, and enable faster, safer change while maintaining continuity of service.\nThrough this transformation, Project Zora aims to establish reusable platform and service capabilities that can be iterated over time and support wider Working Age Services objectives. Delivery is expected to require specialist digital, engineering and delivery expertise across analysis, design, build and transition activity, with a clear focus on managing operational risk, supporting user‑centred outcomes and delivering long‑term value for money.\nEstimated total contract value (inclusive of optional extension period) is between £20,000,000 and £35,000,000\nPlease note, that all key decisions including final programme title, budgets, contract length and dates are yet to be approved through internal governance and therefore may change.  The procurement will be conducted via DWP’s e-procurement system Atamis. Further information on registering an interest in this procurement will be provided in future notices.",
    "aboveThreshold": true,
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award under framework"
  },
  "parties": [
    {
      "id": "GB-PPON-PJCP-7274-TLRQ",
      "name": "Department for Work & Pensions",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW1H 9NA",
        "countryName": "United Kingdom",
        "streetAddress": "Caxton House, 6-12 Tothill Street, London, SW1H 9NA"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/department-for-work-pensions",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PJCP-7274-TLRQ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "DWP Commercial Team",
        "email": "cddigital.ucwa@dwp.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "035413-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/035413-2026",
        "format": "text/html",
        "noticeType": "UK1",
        "description": "Pipeline notice on Find a Tender",
        "documentType": "plannedProcurementNotice",
        "datePublished": "2026-04-18T06:15:48+01:00"
      }
    ]
  },
  "initiationType": "tender"
}