Find a TenderAwardedContract details notice

Published 10 Oct 2025, 10:17 BST

Official UK procurement notice

Workforce Management Systems · UK public procurement notice

Official notice

Authority: Orbit Group Limited (Public body)

Below threshold - limited competition

Sectors: Software Packages & ERP (48) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)

+6 more

East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)

Awarded value£29,165published contract · exc. VAT

Awarded 24 Sept 2025

Awarded to BUSINESS SYSTEMS (U.K.) LIMITED

What is being bought

Published requirement description

Licences and support, Workforce management software. This has been in use in Orbit, primarily in Customer Care, for c.4years. The software enables efficient and intelligent workforce planning, scheduling and management of leave, personal development etc. It also facilitates use self-service, leave requests etc. It is integral to running an efficient and effective contact centre operation.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West

48000000 Software package and information systems

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - limited competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 10 Oct 2025, 10:17 BST
Last source update: 10 Oct 2025, 10:17 BST
FTS notice number: 2025/S 000-064037
Latest notice: Contract details notice (UK7)
Delivery area: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 more
South West (UKK)
Official registry OCID: ocds-h6vhtk-05ac6e Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
10 Oct 2025, 10:17 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £29,1651 contract exc. VAT

Contracts signed 1latest 24 Sept 2025

Awarded to	Value	Date	Status
BUSINESS SYSTEMS (U.K.) LIMITED	£29,165 †	—	Awarded

Contracts

Calabrio Workforce Management Systems · BUSINESS SYSTEMS (U.K.) LIMITED
Signed
24 Sept 2025
Value
£29,165
Period
24 Sept 2025 – 23 Sept 2026
Status
active
Options
This Contract may be amended or varied at any time by mutual agreement in writing.

Contracting authority & participating public bodies

ORBIT GROUP LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: IP28503R · GB-PPON: PDDL-8571-LDGT Garden Court, Harry Weston Road, Binley Business Park, Binley, Coventry, West Midlands, CV3 2SUContact email

Bidders & participating suppliers

1 commercial party on the notice

BUSINESS SYSTEMS (U.K.) LIMITEDAwarded supplierGB-COH: 02199582GB-PPON: PCQM-7377-CYRD Techspace, 140 Goswell Road, London, London, EC1V 7DYContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Signed contract contractSigned contractPDF

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender10 Oct 2025, 10:17 BST