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Published 2 Jun 2026, 17:35 BST

Official UK procurement notice

Water Hygiene & Legionella Control Services

Official notice

Authority: Anchor Hanover Group (Public body)

3 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableMax 1 lot per supplier
Published estimate£18,000,000total for 3 lots · £21,600,000 inc. VAT
Submissions closed 1 Jul 2026
Lots 3max 1 won per supplier
Contract term 4 yrsends 28 Mar 2031 · up to 28 Mar 2034 with extensions · starts 29 Mar 2027

What is being bought3 lots · detail below

Published requirement description

Anchor Hanover Group (Anchor) is seeking to appoint suitably qualified and experienced contractors to deliver water hygiene servicing, remedial works and planned preventative maintenance (PPM) across our portfolio, ensuring effective and compliant management of water systems.

Anchor is utilising a separated delivery model, with a total of 3 independent suppliers appointed for national risk assessment services as well as regional PPM and remedial works.

The procurement is therefore structured into the following lots:

Lot 1: Risk Assessments - National (1 supplier)

Lot 2: PPM and Remedials - North (1 supplier)

Lot 3: PPM and Remedials - South (1 supplier)

The scope of services within each lot is as follows:

Lot 1: Risk Assessments (National)

  • Water Safety and Legionella Risk Assessments
  • Identification of system risks and required remedials
  • Production of reports detailing prioritised recommendations for remedial actions

Lot 2 and 3: PPM and Remedials (within designated region)

  • Delivery of all identified PPM programmes:
  • Execution of remedial works identified through risk assessments and inspections
  • Reactive repair response services
  • Routine servicing of water systems
  • Legionella sampling

We invite any interested parties to complete our PSQ (Procurement Specific Questionnaire) and Conditions of Participation (CoP) by 30.06.2026 at 12:00 hours.

Our initial process will comprise an initial selection stage based on the PSQ and CoP responses, which is followed by a shortlist of suppliers being invited to participate in the Invitation to Tender (ITT) stage.

The procurement documents are available without restriction and free of charge via the following link: anchor.my.site.com/s/Welcome ↗

Responses must be submitted electronically via this portal.

  • The authority expects to re-tender this requirement around 28 Mar 2033, 23:59 BST.
  • How the procedure runs: This procurement process will follow a multi-staged Competitive Flexible Procedure. An initial PSQ stage will be utilised to shortlist suppliers who will subsequently be invited to participate in the ITT stage. Following the evaluation of ITT responses, Anchor plans to undertake further stages with preferred bidders, including negotiation and the submission of a Best and Final Offer (BAFO) stage. Further detail can be found in the IFT document.
  • No preliminary market engagement: UK2 Notice was published on 21st July 2025: https://www.find-tender.service.gov.uk/Notice/041786-2025

CPV: Consulting services for water-supply and waste-water other than for construction · Natural risks or hazards protection services · Repair and maintenance services · Risk or hazard assessment other than for construction

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£18,000,000 together) · win at most 1 of them · same evaluation weights on every lot
Lot #1Risk Assessments - NationalRenewal North East, North West +7 4 yrsSMEPublished value£2,166,667

The scope of services within this lot includes:

  • Water Safety and Legionella Risk Assessments
  • Identification of system risks and required remedials
  • Production of reports detailing prioritised recommendations for remedial actions
Contract period: 29 Mar 2027 – 28 Mar 2031 (4 yrs) · up to 28 Mar 2034 with extensionsValue: £2,166,667 exc. VAT · £2,600,000 inc. VAT
Extensions: Additional 3 years subject to performance and mutual agreement.
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    As detailed within the tender documents.

    shortlisting
Lot #2PPM and Remedials (North)Renewal North East, North West +3 4 yrsSMEPublished value£7,916,667

PPM and Remedials (North)

The scope of services within this lot includes:

  • Delivery of all identified PPM programmes
  • Execution of remedial works identified through risk assessments and inspections
  • Reactive repair response services
  • Routine servicing of water systems
  • Legionella sampling
Contract period: 29 Mar 2027 – 28 Mar 2031 (4 yrs) · up to 28 Mar 2034 with extensionsValue: £7,916,667 exc. VAT · £9,500,000 inc. VAT
Delivery: North East, North West, Yorkshire & Humber, East Midlands, West MidlandsEligibility: SME eligible
Extensions: Additional 3 years subject to performance and mutual agreement.
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    As detailed within our tender documentation.

    shortlisting
Lot #3PPM and Remedials (South)Renewal East of England, London +2 4 yrsSMEPublished value£7,916,667

PPM and Remedials (South)

The scope of services within this lot includes:

  • Delivery of all identified PPM programmes
  • Execution of remedial works identified through risk assessments and inspections
  • Reactive repair response services
  • Routine servicing of water systems
  • Legionella sampling
Contract period: 29 Mar 2027 – 28 Mar 2031 (4 yrs) · up to 28 Mar 2034 with extensionsValue: £7,916,667 exc. VAT · £9,500,000 inc. VAT
Delivery: East of England, London, South East, South WestEligibility: SME eligible
Extensions: Additional 3 years subject to performance and mutual agreement.
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    As detailed within our tender documentation.

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: As detailed within our tender documentation.
  • Price: As detailed within our tender documentation.
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 28 Mar 2033
First published
2 Jun 2026, 17:35 BST
Last source update
2 Jun 2026, 17:35 BST
Award evaluation window
Submission end – 3 Nov 2026
Authority reference
Project-00239
FTS notice number
2026/S 000-052085
Latest notice
Tender notice (UK4)
Classification (CPV)
Consulting services for water-supply and waste-water other than for constructionNatural risks or hazards protection servicesRepair and maintenance servicesRisk or hazard assessment other than for construction
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-06abe8 Find a Tender
Contract terms summary

30 days

How it runs

This procurement process will follow a multi-staged Competitive Flexible Procedure. An initial PSQ stage will be utilised to shortlist suppliers who will subsequently be invited to participate in the ITT stage. Following the evaluation of ITT responses, Anchor plans to undertake further stages with preferred bidders, including negotiation and the submission of a Best and Final Offer (BAFO) stage.

Further detail can be found in the IFT document.

Review and risk notes
Risks
  • Change to statutory maintenance standards or environmental/ waste legislation: Amendments to applicable legislation, standards or regulatory guidance during the contract term may require changes to the frequency, scope, or method of servicing and inspection activities, or license requirements.
  • Addition and/or removal of Anchor properties to the contract area: The portfolio may change through acquisition, development, disposal, or changes in management responsibility for residential or care home properties during the contract term. This would require in-scope programme asset inclusion changes.
  • Introduction of new asset types: assets not currently listed in the contract scope that require inclusion within either programme.
  • Changes to Anchor Plans or Policies: Anchor's internal documentation is subject to annual reviews and may be updated in response to legislative changes, new risk information, or changes in building use.
  • Evolution of asset monitoring and telemetry technology: Remote monitoring, telemetry, and smart sensor technology for water assets is developing rapidly. Anchor may adopt new solutions during the contract term that require the Contractor to integrate with or operate different systems from those specified at contract award.
  • Changes to Anchor's asset management or job management systems: Anchor's internal asset management platform or the Contractor's job management system may be upgraded or replaced during the contract term, requiring changes to system interfaces, data formats, or reporting workflows.
  • Access Risk: Access to properties may be restricted due to resident refusal, vulnerability or other operational constraints in case and housing settings.
  • Availability of Resources: Availability of suitably qualified personnel and supply chain resources may fluctuate during the contract term, particularly during periods of peak demand. This includes potential constraints in labour capacity, the availability of materials or specialist components required for remedial works.

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Requests to participate (first stage)
1 Jul 2026, 12:00 BST
Submission deadline
1 Jul 2026, 12:00 BST
Clarification deadline
23 Jun 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Please submit your responses electronically via the Anchor E-Procurement Portal - anchor.my.site.com/s/Welcome ↗

Timeline

2 Jun 2026 → 29 Mar 2027 · 5 dates
  1. Tender notice published146 days ago
    2 Jun 2026, 17:35 BST
  2. Clarification questions by125 days ago
    23 Jun 2026, 12:00 BST
  3. Submission deadline117 days ago
    1 Jul 2026, 12:00 BST
  4. Today
    26 Oct 2026
  5. Award decision expected byin 9 days
    3 Nov 2026, 23:59 GMT
  6. Contract startsin 154 days
    29 Mar 2027, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    2 Jun 2026, 17:35 BST
    UK4

Contracting authority & participating public bodies

Anchor Hanover Group

Contracting authorityPublic authority - sub-central government GB-PPON: PYBH-1339-MTCJ 2 Godwin Street, Bradford, Yorkshire & Humber, BD1 2STContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender