Lot 1
No lot description published.
Statuscomplete
AwardedFind a Tender · award
Warm Homes Network (WHN) Income Maximisation and Benefits Support Services
Buyer: CADENT GAS LIMITED →
BuyerCADENT GAS LIMITED
StatusAwarded
DeadlineNot published
ValueValue not published
Published7 Aug 2026
What is being bought
The contract supports delivery of the Warm Homes Network (WHN) programme, a collaborative initiative established to support people in vulnerable situations and help customers access financial assistance, benefits support and wider household support services. Under the contract, Citizens Advice Manchester will act as the lead provider of income maximisation and benefits support services. The supplier will: Deliver income maximisation and financial advice. Assess customer circumstances and identify benefit entitlements. Support customers with benefit applications and wider financial support applications. Assist customers with lower digital confidence. Refer customers to other Warm Homes Network partners where additional needs are identified. Record delivery outcomes and benefits achieved through the WHN CRM platform. Provide reporting, performance information and programme impact data.
Lot details
Comparable-procurement analytics
No usable CPV category has been published, so a comparable market set cannot yet be built.
Procurement strategy & market signals
Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThis contract supports the delivery of Ofgem's Vulnerability and Carbon Monoxide Allowance (VCMA) programme objectives by providing specialist income maximisation, benefits advice and financial support services for customers in vulnerable circumstances.
Citizens Advice Manchester has been appointed to provide specialist benefits and income maximisation support within the Warm Homes Network ecosystem. The service forms part of a coordinated referral-based support model, enabling customers to access financial assistance, welfare support, energy efficiency advice and other vulnerability services through a single programme structure.
The arrangement contributes to the delivery of VCMA outcomes through specialist support for vulnerable households, financial resilience, income maximisation and wider wellbeing improvements.
Rationale classificationssingleSuppliersTechnicalReasons
Special regimelightTouch
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published
Planning & early market engagement
BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0
No planning milestones published.
Related procurements
No linked framework, prior procurement or reprocurement published.
Awards
1
Statusactive
SupplierCITIZENS ADVICE MANCHESTER
Value£2,847,629
Contract periodFrom 7 Aug 2026 to 31 Mar 2028
Documents & submission route
No documents are published in the current source record.
Source data inventory
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-06dcba |
|---|---|
| Latest release ID | 075084-2026 |
| Latest release timestamp | Fri Aug 07 2026 08:24:38 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | Not published |
| Tender status | complete |
| Procurement method | direct |
| Procurement method details | Direct award |
| Main procurement category | Not published |
| Above threshold | Not published |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 1 |
| Tender items in source | 0 |
| Tender documents in source | 0 |
| Awards in latest release | 1 |
| Contracts in latest release | 0 |
| Parties in latest release | 3 |
Notice history
| Date | Event | Reference |
|---|---|---|
| 7 Aug 2026 | award, contract | 075084-2026 |
| 5 Aug 2026 | award, contract | 074318-2026 |
All source data
Unmodified official OCDS data retained by Tenderline for this procurement process.
Complete current OCDS release JSON
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"language": "en",
"initiationType": "tender"
}