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Official procurement procedure

Warm Homes Network (WHN) Digital Access, Benefits and Grants Support Services

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: CADENT GAS LIMITED: "Warm Homes Network (WHN) Digital Access, Benefits and Grants Support Services". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityCADENT GAS LIMITEDScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: CADENT GAS LIMITED
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for CADENT GAS LIMITED. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
32.6Bids / Report
0% of reports have one bid
Supplier ConcentrationModerate Concentration
PLANTEXPAND LIMITEDTop vendor: 26% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 38 active published awards; 13 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
PLANTEXPAND LIMITED1 win£4,480,000
TECHNOLOG LIMITED1 win£3,600,000
CITIZENS ADVICE MANCHESTER1 win£2,847,629
YORKSHIRE ENERGY SERVICES CIC1 win£2,541,792
BIRMINGHAM COMMUNITY HEALTHCARE NHS FOUNDATION TRUST1 win£1,700,000
Procedure terms
Contracting AuthorityCADENT GAS LIMITED
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published7 Aug 2026, 09:24 BST
Last source update7 Aug 2026, 09:24 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-06dcbb
What is being bought
The contract supports delivery of the Warm Homes Network (WHN), a collaborative VCMA initiative designed to help customers access benefits, grants, debt support, household cost advice and wider vulnerability services through a coordinated support pathway. Under this agreement, Turn2us will provide the digital access route into the Warm Homes Network and offer self-service support through its Benefits Calculator and Grants Search tools. The supplier will support customers in identifying financial assistance available to them and facilitate onward referrals to specialist delivery partners where additional needs are identified. The service will: Provide access to benefits calculations and entitlement checks. Provide access to grants and financial support information. Create referrals into specialist partners for income maximisation and energy efficiency support. Support customer signposting to the Priority Services Register (PSR), carbon monoxide awareness and other vulnerability-related support. Provide reporting and performance information to support programme governance and assurance.
What changed
From the official release history
  1. Official notice release published
    7 Aug 2026, 09:24 BST
  2. Status changed to complete
    5 Aug 2026, 15:39 BST
  3. Official notice release published
    5 Aug 2026, 15:39 BST
  4. Buyer information updated
    5 Aug 2026, 15:39 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    7 Aug 2026, 09:24 BST
  2. Award active
    31 Jul 2026, 00:00 BST · £926,937
Commercial outcome and competition
Awards
Turn2us
£926,937 · 31 Jul 2026, 00:00 BST · active
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

CADENT GAS LIMITED

Contracting authority GB-COH-10080864
View buyer profile
  • CADENT GAS LIMITED
    buyer

    GB-COH: 10080864 · GB-PPON: PNHM-3269-DNNL
    Cadent Gas Limited, Pilot Way, Coventry, UKG13, CV7 9JU, GB
  • NORTHERN GAS NETWORKS LIMITED
    procuringEntity

    GB-COH: 05167070 · GB-PPON: PRNB-9357-PVLR
    1100 Century Way, Colton Leeds, UKE42, LS15 8TU, GB
  • Turn2us
    supplier

    GB-COH: 00515297 · GB-PPON: PGQP-8885-DCRN
    33-39 Bowling Green Lane, London, UKI43, EC1R 0BJ, GB
Award and contract changes
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThis contract supports the delivery of Ofgem's Vulnerability and Carbon Monoxide Allowance (VCMA) objectives by providing a digital route for customers to identify and access financial support, benefits and grants while improving access to wider vulnerability services. The Warm Homes Network has been established as an integrated support ecosystem. The appointment of Turn2us provides access to established digital tools, including the Turn2us Benefits Calculator and Grants Search services, enabling customers to quickly identify financial support opportunities and connect to specialist advice providers where further intervention is required. The contract contributes to VCMA outcomes by improving financial resilience, increasing access to benefits and support schemes, facilitating referrals to specialist assistance providers and supporting vulnerable households across participating gas distribution network regions.