Official UK procurement notice
Train Fleet Cleaning Services
Authority: CHILTERN RAIL LIMITED (Public body)
What is being bought
Published requirement descriptionTrain fleet cleaning services, including berth cleaning, turn-around cleaning, and exterior cleaning, more fully described in the Draft Contract, across Chiltern Railways' fleet, specifically class 165, 168, and 196 diesel multiple units, and mark 5A loco hauled by class 68 loco. The Services shall be performed at the following locations:
- Aylesbury Depot
- Aylesbury South Sidings
- Banbury Depot
- Birmingham Moor Street Station
- Marylebone Station
- Oxford Station
- Stourbridge Depot
- Wembley Depot
The Supplier shall ensure trains are maintained in a safe, hygienic, and passenger ready condition in accordance with the performance standards set out in the Draft Contract.
The Supplier is responsible for providing train cleaning operatives for the cleaning in a variety of ways a minimum of 263 rail carriages and ensuring adaptability to new rolling stock as required.
- How the procedure runs: This procurement will consist of 4 Stages. Stage 1 - Invitation to Participate (ITP) which includes a procurement specific questionnaire (PSQ). Bidders who are successfully shortlisted in Stage 1 will be invited to participate in Stage 2. Stage 2 - Invitation to Submit Final Tenders (ISFT). Stage 3 - Best and Final Offers Stage 4 - Contract Award.
CPV: Cleaning services of transport equipment · Support services for railway transport
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£12,500,000
- Economic & financial standing
CHILTERN is entitled to terminate the Contract in full by giving not less than 3 months written notice.
TUPE applies and any transfer of staff will be dealt with in accordance with TUPE.
Have, or can commit to obtain, prior to the award of the contract, the following levels of insurance cover:
(a) Employer's (Compulsory) Liability Insurance = £10m
(b) Public Liability Insurance = £10m
(c) Professional Indemnity Insurance = £5m
(d) Product Liability Insurance = £10m
Comply with the Arriva Code of Conduct.
Please see ITP for further details.
- Technical & professional ability
Please confirm that you hold the following qualifications and standards:
ISO 9001, ISO 45001 or ISO 14001
If you do not hold any of the qualifications/standards listed above then please provide details of other equivalent standards that equal or exceed what has been requested.
If you are in the process of gaining these accreditations, please provide evidence. If you are awarded the contract, this accreditation will need to be gained before the contract is awarded.
It is a requirement that the Bidder can demonstrate their experience by providing details of where they have successfully implemented train cleaning services for an organisation of a similar size and with a Specification to those detailed in this ITP.
The Bidder us to demonstrate with evidence how they approached Health and Safety and Occupational Health when carrying out services of a similar size, scope, nature and complexity as detailed in the draft Contract.
- Condition of participationshortlisting
Please see Invitation to Participate for details.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Technical: 40%
- Legal: 10%
- Price: 50%
Published award criteria (3)
- Technical: Refer to the draft Invitation to Tender for details.
- Legal: Refer to the draft Invitation to Tender for details.
- Price: Refer to the draft Invitation to Tender for details.
- Economic & financial standing
CHILTERN is entitled to terminate the Contract in full by giving not less than 3 months written notice.
TUPE applies and any transfer of staff will be dealt with in accordance with TUPE.
Have, or can commit to obtain, prior to the award of the contract, the following levels of insurance cover:
(a) Employer's (Compulsory) Liability Insurance = £10m
(b) Public Liability Insurance = £10m
(c) Professional Indemnity Insurance = £5m
(d) Product Liability Insurance = £10m
Comply with the Arriva Code of Conduct.
Please see ITP for further details.
- Technical & professional ability
Please confirm that you hold the following qualifications and standards:
ISO 9001, ISO 45001 or ISO 14001
If you do not hold any of the qualifications/standards listed above then please provide details of other equivalent standards that equal or exceed what has been requested.
If you are in the process of gaining these accreditations, please provide evidence. If you are awarded the contract, this accreditation will need to be gained before the contract is awarded.
It is a requirement that the Bidder can demonstrate their experience by providing details of where they have successfully implemented train cleaning services for an organisation of a similar size and with a Specification to those detailed in this ITP.
The Bidder us to demonstrate with evidence how they approached Health and Safety and Occupational Health when carrying out services of a similar size, scope, nature and complexity as detailed in the draft Contract.
- Condition of participationshortlisting
Please see Invitation to Participate for details.
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Utilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 5 Dec 2025, 17:43 GMT
- Last source update
- 5 Dec 2025, 17:43 GMT
- Award evaluation window
- Submission end – 2 Mar 2026
- FTS notice number
2025/S 000-080368- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05f033Find a Tender
- How it runs
This procurement will consist of 4 Stages.
Stage 1 - Invitation to Participate (ITP) which includes a procurement specific questionnaire (PSQ). Bidders who are successfully shortlisted in Stage 1 will be invited to participate in Stage 2.
Stage 2 - Invitation to Submit Final Tenders (ISFT).
Stage 3 - Best and Final Offers
Stage 4 - Contract Award.
How it was run
Official notice- Requests to participate (first stage)
- 5 Jan 2026, 12:00 GMT
- Submission deadline
- 5 Jan 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Access to the procurement documents is restricted. Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge. To access the Procurement Documents:
- Follow this link chilternrailways.marketdojo.com/events/174024 ↗
- Complete and/or change any mandatory registration fields.
- You will then be taken to the Invite screen where you can choose to Accept or Decline the Event or to send a message if you need more information.
- Await acceptance by CRCL to allow you to view the full Event details. Tenders or requests to participate must be submitted electronically via the above-mentioned link.
NOTE: If you already have an account, you can use the invite code on your 'Manage Invite' screen. Invitation Code: F28A9CCDE7.
Timeline
5 Dec 2025 → 1 Apr 2026 · 4 dates- Tender notice published320 days ago5 Dec 2025, 17:43 GMT
- Submission deadline289 days ago5 Jan 2026, 12:00 GMT
- Award decision expected by232 days ago2 Mar 2026, 23:59 GMT
- Contract starts203 days ago1 Apr 2026, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Tender notice published5 Dec 2025, 17:43 GMTUK4
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender