Official UK procurement notice
Ticket Vending Machines (Retail Systems)
Authority: CHILTERN RAIL LIMITED (Public body)
What is being bought
Published requirement descriptionChiltern owns and operates 80 Ticket Vending Machines (TVMs) across the stations it operates. This direct award agreement is with the existing supplier who built, installed and maintained the TVMs, and is for the continued maintenance only of the existing TVMs.
In addition to the existing service level agreements, which we intend to keep as is, a number of additional requirements have been proposed.
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Utilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 17 Oct 2025, 13:39 BST
- Last source update
- 17 Oct 2025, 13:39 BST
- FTS notice number
2025/S 000-066319- Latest notice
- Transparency notice (UK5)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05ced9Find a Tender
- Why no open competition
- Single Suppliers Intellectual Property Exclusive Rights
- Published justification
The supplier is the only supplier who can maintain the TVMs as it holds the intellectual property rights which are required to be able to maintain the TVMs. The TVMs are mid-life (and not life expired) and therefore significant capex investment would be required in order to procure new TVMS which could be maintained by an alternative suppliers. As a result, there is no reasonable alternative available.
Notice history
2 events · 1 release on Find a Tender · since 17 Oct 2025- Transparency notice published17 Oct 2025, 13:39 BSTUK5
- Contract signature expected30 Nov 2025, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| FLOWBIRD TRANSPORT LIMITED1 Dec 2025 – 1 Dec 2029 · up to 1 Dec 2031Extensions: Option to allow Chiltern to Extend for 2 years | £2,909,562 | — | Standstill |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Flowbird Transport LimitedAwarded supplier
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Transparency notice Transparency notice on Find a Tender